I have had no issues with ordering at all. I can only buy one bottle at a time as I am on a very low income and it's not something I can afford. BUT, I do like the products, LiverMD and MagMD. I have... See more
Company replied
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I purchased collagen because my hair was getting very thin I had previously used daily hair growth vitamins for over two but I had no results in growing my hair. I have been using the collagen pepti... See more
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I have been using 1MD supplements for many years, I would have tried at least 7 different ones and I have to say they all do the job they are made for! It has cost a lot of money as I live in NZ, how... See more
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I have been taking vision MD for over 1 year since cataract surgery last year. Since I am legally blind in my left eye have taken supplements for my eye health for many years and switch when it seem... See more
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Company details
Written by the company
1MD Nutrition is a trusted leader in the health and wellness industry, offering scientifically formulated supplements designed to support whole-body health, vitality, and longevity. Our products are meticulously crafted with the highest-quality ingredients, backed by research and designed for optimal absorption. Whether you're looking to support heart health, boost immune function, or improve cognitive performance, 1MD Nutrition offers targeted solutions to help you achieve your wellness goals. We are committed to transparency, sustainability, and customer satisfaction, ensuring that every product meets the highest standards of quality and effectiveness. All our products undergo rigorous third-party testing to guarantee potency, purity, and safety, giving you peace of mind with every purchase. Our team of experts, including physicians, nutritionists, and wellness advocates, is dedicated to empowering you with the knowledge and tools you need to live your healthiest life. From our top-selling VisionMD® for eye health to our LiverMD® for liver support, we offer a wide range of products tailored to meet the unique needs of our customers. Join the millions of 1MD Nutrition customers who trust our products to support their health and wellness journey. With a strong focus on customer care, we prioritize delivering an exceptional experience and are always available to assist with any questions or concerns. At 1MD Nutrition, we believe in making health and wellness accessible, effective, and truly beneficial for every individual. Join us on the journey to better health today! Please reach out to our customer support team at support@1md.org or (888) 393-4030, and we’ll make sure to assist you and find a solution.
Contact info
United States
- www.1md.org
4.2
Great
188 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Very bad management.
They don't have the option to cancel the order once you place it, unless you call them or maybe email them within 24 hours of placing the order.
Good luck trying to reach out to their customer service. I waited for an hour and a half, then it hung up. I called again, waited maybe 50 minutes or so, and finally was able to speak to the customer service representative. Moreover, they do take a while to reply via email.
On their website, as of April 12, 2020, it shows their operating hours for Sunday, However, they don't work on Sunday.
April 12, 2021
Unprompted review
Reply from 1MD Nutrition
Hello Mr. Khajah, Thank you for providing feedback on your experience with our check out process.
You are correct, we do allow immediate cancellation of orders within the first 24 hours of purchase. All orders are processed and shipped within 24 hours. Once an order has shipped, it can not be canceled or changed, but we can certainly process a return at that point.
We have processed both of your requested returns (the first in April and the second in June) and we have fully refunded your money.
We have also corrected our Customer Service hours of operations. Thank you very much for bringing this to our attention:
Mon-Fri 5 a.m. to 6 p.m. PST
Sat 7 a.m. to 11 a.m. PST
(888) 393-4030
support@1md.org
Please, let us know if we can be of service to you in the future and we wish you well on your health journey.
The 1MD Team
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IMD is a SCAM
I tried their product and did not lower the fats in my liver. I ordered 1 bottle of their liver cleanse capsules. They keep sending out monthly bottles despite repeated emails indicating I did not sign up for a monthly renewal-total scam. If you call their phone # you will be on hold for hours. Do not buy anything from these crooks!
March 2, 2021
Unprompted review
ASSOCIATION WITH CRIMINAL ENTERPRISE, BEWARE, PROTECT YOUR INFORMATION
This company sends me illegal emails every day, violating the CAN-SPAM act laws. They engage daily with a criminal enterprise and turn a blind eye to federal regulations to increase sales. The law is clear; they are responsible for monitoring companies they hire to manage their marketing. They send "commercial content" daily from a different email address every time, so one cannot block the unwanted spam. I do not trust companies who use illegal and unethical ad tactics. I would not recommend this company to my worst enemy - frankly, the ad company they are using is my worst enemy as I get about 30 of these SPAM emails a day. It's a shame they result in illegal and unethical tactics, and they engage with a criminal enterprise to increase business - one must question the companies moral culture. Each violation has a $43,280 penalty per the FCC CAN-SPAM Rule. I am sending a copy of this SPAM to the FCC SPAM enforcement team. I will post this and other similar messages on Trust Pilot every time I get these emails to lower your Trust score. Every interaction I have with your company, I will post another.
November 10, 2020
Unprompted review
Looking For More Testimonials About This Company.
Well, I don’t know anything about this product or the products they sell. I am hoping to get others to post their experiences with this company’s products. Claim to cleanse the liver. However they sell many other formulations for everything from anti-aging to liver detoxification.
September 16, 2019
Unprompted review
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