1 Stop Instruction Reviews 

959
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the instructors for being highly knowledgeable, patient, and supportive, fostering a comfortable and confident learning environment. Many people found the instructions clear and well-explained, contributing to an excellent and professional user experience. The quality of training is frequently highlighted, leading to successful outcomes and improved riding skills. However, some people mentioned issues with instructor behavior, describing instances of rudeness, unprofessional language, and shouting. A few other people also felt that the training was not always effective, with concerns about being pressured or not receiving adequate support, sometimes leading to feelings of being singled out or unfairly treated.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing instructors as professional,... See more

Instructions

Clients share positive opinions on instructions, with many reviewers highlighting the clarity and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the instructors professional,... See more

Service

Reviewers mention ambiguous feedback about service, with many customers expressing satisfaction with the... See more

Quality

Customers consistently note positive experiences with quality, highlighting the high standard of training and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My instructors on the day, Steve & Charlie were very informative, patient and generous with their knowledge. I'm 57 years old with no riding experience for the last 30 years and was in a class full o... See more

Rated 5 out of 5 stars

I passed my Category A motorcycle licence with One Stop Instruction. The training was tough at the beginning, but the way they train makes the test much easier and gives real confidence on the ro... See more

Rated 5 out of 5 stars

Alex was the perfect instructor, serious in tone when needed and very friendly with a great sense of humour which helped lighten the mood and ease nerves. He explained things well and in an easy to... See more

Rated 5 out of 5 stars

After being more than satisfied after completing my second CBT with this training provider I desided to do my DAS (full motorcycle license) with them. I didnt have a motorcycle at the time and not muc... See more


Company details

  1. Education & Training

Information provided by various external sources

1 Stop Instruction is a professional training school catering for all of your driving needs. We provide instruction for those wishing to ride a motorcycle, drive a car, or extend their driving licences to be able to drive lorries or drive buses. Our Motorcycle Training includes: * CBT * A1/A2 Restricted Licences * DAS - Direct Access Scheme (Unrestricted Motorcycle licence) * ERS - Enhanced Rider Scheme (Advanced riding courses) * 1-2-1 Training tailored to your individual needs and requirements As well as motorcycle training, we also cater for standard driving lessons, LGV & PCV training. Our LGV training ranges from category C1 (7.5 tonnes) all the way up to the ultimate C+E licence (Articulated Lorry). We provide many training courses for the C1 licence, especially to those wishing to gain employment with the NHS, and have an exceptional pass rate! We also provide PCV training, which includes D1 (minibus) as well as the full Category D (Bus licence), which again come with superb pass rate, and are on a strict 1-2-1 basis with only you and the instructor on board at any given time. Please feel free to read the reviews and contact us if you have any further questions.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

959 reviews

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4.5

All reviews

(959)

144 reviews in the last 12 months

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Rated 1 out of 5 stars

I passed but AVOID at all costs

I passed my CBT and I rarely write reviews but felt compelled to in this case. The booking process was smooth and the informative emails before the day were clear and concise.

The facilities were….ok. It’s basically a warm container ship with no fridge (not great for my tuna sandwich lol). But that’s not a disaster.

My issue is with the instructor, Steve (Ilford test Centre). He clearly had a negative bias to the Indian guy on my course, so much so that he gave him the worst equipment, shouted at him constantly and basically felt that he had the right to continually talk down to him. He’d have banter with some other students about pie and mash and the 70s and then swear constantly if the Indian guy struggled with something he had literally learnt for 5 minutes.

This is meant to be a course, but from the start there was no real teaching, it was instead barking and swearing. I get we all have off days but I got the impression that Steve thrives on sending people home early.

The Indian guy got sent home (he wasn’t the best but I do feel that he would have been better if he was actually taught rather than ridiculed).

The rest of the day continued and we went out on the road. Constant contradictions from Steve on communication, things like

Steve: “school on your right always 20 mph…”
Then “why are you only going 20 mph ffs…”
Me “because we’re going past a school”
Steve “don’t wanna hear it”

I passed as there was nothing he could really fail me on but I can definitely see how so many people fail here. Steve makes you feel on edge constantly, and as though you are a naughty kid. I’m a 40 year old finance professional! Not that it matters, everyone should be spoken to with a certain level of respect.

I would avoid this company at all costs, not because the facilities are a bit shoddy (the helmets and gloves are mouldy and stink) but purely just because for 200 quid, you’d expect professionalism and common courtesy. You don’t get that here. Will be looking elsewhere when I have to renew in 2 years.

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience during my…

I had an excellent experience during my CBT training – everything was extremely well-organised and professional. Peter was not only highly knowledgeable, but also friendly and patient, which made the whole process smooth and stress-free. The entire day went perfectly, and I felt safe and confident throughout the training. I would highly recommend it!

July 22, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible experience

Actually one of the instructor called Steve is really rude and impolite towards trainees .
Charlie is great instructor
My hands r still stinking after 5 washes in home due to their gloves
I even donne when they washed it last
time
Please avoid this place
Rude ,dirty and ......
I did my cbt on 25/07/2025
Romeel

July 25, 2025
Unprompted review
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Rated 5 out of 5 stars

First of all it's easy to book online…

First of all it's easy to book online and they have branches all over London to attend the courses.
The instructor was very thorough and explained everything in detail.
He was patients and made us all repeat same exercises back to back to see if we had good control and knowledge of the bike. Also the instructor was very respectful towards all.

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend them

I started off riding in May with 1 Stop. All their instructors are amazing and have helped me pass to get my full A license. Highly recommend them if you want to become a confident biker.

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with my…

I had a great experience with my instructor Manik. He was cool, calm, clear throughout the whole process. He explained everything well and made sure I felt confident and safe, and was very patient. I’d definitely recommend him to anyone taking their CBT

July 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Manik was the best today

Manik was the best today, greatest instructor with clear instructions and good communication and feedback he’s absolute legend, very lenient and kind and is extremely patient and very helpful please show him some love

July 2, 2025
Unprompted review
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Rated 5 out of 5 stars

CBT and Direct Access

I did my CBT and Direct Access course with 1 Stop & passed 1st time on everything.. what a great, professional outfit this is! All the instructors really know their stuff, you can tell they are a league above other schools! Couldn’t recommend enough, thanks Pepsi & Tony!

July 2, 2025
Unprompted review
Rated 1 out of 5 stars

Unfair Treatment and Inaccurate Report

I had a disappointing experience with this CBT training centre, which I booked through RideTo using their Peace of Mind policy.

From the beginning, the instructor was overly strict and made me feel uncomfortable. I was repeatedly singled out with more questions than others, despite answering correctly. During the road ride, I was shouted at in situations where I had done nothing wrong — for example, when a car gave way to me and I proceeded safely, the instructor began yelling before realising I was in the right.

I didn’t pass the CBT, which I’ve accepted — but what really shocked me was the final report the instructor submitted to RideTo. It was full of inaccuracies and outright falsehoods, which made it impossible for me to use the Peace of Mind policy for a free retake.

I would not recommend this centre, especially if you’re booking through RideTo. Be very cautious — a misleading report can cost you both time and money.

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Was daunting to get back on two wheels…

Was daunting to get back on two wheels again but all that went away, Marvin & Manik made sure of that. Their patience and approach are second to none. Looking forward to progressing with this school to obtain my full license.

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

Really positive experience doing my DAS

Really positive experience doing my DAS with 1Stop. The standard of the instruction is outstanding and the standard expected of the students is extremely high which is exactly what you need to stay safe out on the roads! I had about 1 year of 125 riding experience and a 1-2-1 lesson prior to the course. Planning to come back for further training in future.

June 17, 2025
Unprompted review
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