1 Stop Instruction Reviews 

959
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the instructors for being highly knowledgeable, patient, and supportive, fostering a comfortable and confident learning environment. Many people found the instructions clear and well-explained, contributing to an excellent and professional user experience. The quality of training is frequently highlighted, leading to successful outcomes and improved riding skills. However, some people mentioned issues with instructor behavior, describing instances of rudeness, unprofessional language, and shouting. A few other people also felt that the training was not always effective, with concerns about being pressured or not receiving adequate support, sometimes leading to feelings of being singled out or unfairly treated.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing instructors as professional,... See more

Instructions

Clients share positive opinions on instructions, with many reviewers highlighting the clarity and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the instructors professional,... See more

Service

Reviewers mention ambiguous feedback about service, with many customers expressing satisfaction with the... See more

Quality

Customers consistently note positive experiences with quality, highlighting the high standard of training and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My instructors on the day, Steve & Charlie were very informative, patient and generous with their knowledge. I'm 57 years old with no riding experience for the last 30 years and was in a class full o... See more

Rated 5 out of 5 stars

I passed my Category A motorcycle licence with One Stop Instruction. The training was tough at the beginning, but the way they train makes the test much easier and gives real confidence on the ro... See more

Rated 5 out of 5 stars

Alex was the perfect instructor, serious in tone when needed and very friendly with a great sense of humour which helped lighten the mood and ease nerves. He explained things well and in an easy to... See more

Rated 5 out of 5 stars

After being more than satisfied after completing my second CBT with this training provider I desided to do my DAS (full motorcycle license) with them. I didnt have a motorcycle at the time and not muc... See more


Company details

  1. Education & Training

Information provided by various external sources

1 Stop Instruction is a professional training school catering for all of your driving needs. We provide instruction for those wishing to ride a motorcycle, drive a car, or extend their driving licences to be able to drive lorries or drive buses. Our Motorcycle Training includes: * CBT * A1/A2 Restricted Licences * DAS - Direct Access Scheme (Unrestricted Motorcycle licence) * ERS - Enhanced Rider Scheme (Advanced riding courses) * 1-2-1 Training tailored to your individual needs and requirements As well as motorcycle training, we also cater for standard driving lessons, LGV & PCV training. Our LGV training ranges from category C1 (7.5 tonnes) all the way up to the ultimate C+E licence (Articulated Lorry). We provide many training courses for the C1 licence, especially to those wishing to gain employment with the NHS, and have an exceptional pass rate! We also provide PCV training, which includes D1 (minibus) as well as the full Category D (Bus licence), which again come with superb pass rate, and are on a strict 1-2-1 basis with only you and the instructor on board at any given time. Please feel free to read the reviews and contact us if you have any further questions.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

959 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(959)

144 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

"Here instructors are dogs" said by an…


"Here instructors are dogs" said by an instructor
I had the worst experience with this training provider. The instructors are extremely unprofessional – rude, loud, and quick to humiliate students in public. Tony shame on this guy. Instead of supporting learners, they distract you, pressure you into mistakes, and send you home without completing the course.

This was supposed to be a one-day CBT course, but the way it was run felt more like a scam. Out of about 10 people, only 2 were allowed to complete it. That’s not training – that’s exploitation. The office itself is in terrible condition, and the whole setup seems designed to fail students so they can charge again and again.

I paid £200 of my hard-earned money and got nothing in return. I feel completely scammed. To anyone considering booking here: avoid this place at all costs. There are much better, more professional schools out there that actually care about teaching.

What happened to me should not happen to anyone else. Please save your time, money, and self-respect. Racist towards Indians and Pakistani and Africans. Stay awake

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

Top company top trainer well worth the momey

Booked my cbt with these guys 2 days before doimg the course whilst every other company had a momth plus wait, was made to feel comfortable on arrival and before you know it we was on rhe road and the day was over with a cbt in my hand.. dont think its a walk in the park you will be given a basic test on the highway code, which I believe is better than not doing it like some companies.

September 2, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Had a very good experience

Had a very good experience. I was new in moped and the instructor Mr Manik made it so easy for me. He is extremely good as an instructor and will make you comfortable in the whole Journey. I will definitely recommended this training Center if you are looking for a CBT Training.

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Very good riding school

The office staff were very efficient .Emailing you promptly.
All instructors were knowledgeable and friendly.
I never had to wait long for a test
I passed Mod 1 and 2 with 1 stop instruction I have only praise for everyone .
I recommend them highly

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Charlie instructor

There is this one instructor named Charlie. He literally solved all my problems tthe way he teaches with love and attention and he does t get annoyed even when my brains starting to think for God's sake how is my instructor putting up with me. But Charlie he is a different breed.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

My sincerest gratitude to the 1 stop…

My sincerest gratitude to the 1 stop Instruction's team for guiding, mentoring and training me to pass my CBT, Mod 1, and Mod 2, to a complete motorcycle license. I cannot speak Highly Enough of 1 Stop. The Entire Experience from Day 1, throughout my training journey has been absolutely Fantastic! With no experience I was able to complete it all in a short space of time, thanks to these guys. This training school surpasses its competitors.

Despite having many motorcycle training schools locally in my area, I travelled 30 miles each time, to be trained by the best!

I'm honoured to have been trained, and shared the road by the Best Instructors, Pepsi, Pete, and Tony.

Pepsi is a great mentor, and a coach. An absolute MasterClass! He will help you fulfil your true potential in becoming a great strategic, defensive rider on the open road. He is very informative, and technical. His passion for riding is contagious.

Pete: I've had a couple of 1-2-1 lessons with Pete, a Cool Guy, No nonsense approach, very knowledgeable, encouraging, and he took the time to address all my questions and concerns. Lots of advice on how to ride defensively, and safely.

Tony: Took me to the Test Center for my MOD 2, and I passed, thanks to his positive, and encouraging approach. highly motivating and insightful. Cool Dude!

The structure of their training is a top-notch, genuine, specific and paced in a way that builds confidence, fast development, and being safe on the road.

Bev, Their customer service support is second to none. I was completely impressed with her professionalism.

I don't usually write reviews, but I am a satisfied client, and these guys deserve it. I take my hat off to them. I highly recommend this training school, to anyone looking to obtain a Full Motorcycle License.

August 18, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

A proper company with quality…

A proper company with quality instructors, ive used them since I was able to take my first CBT then when I was 19 to do my A2 and finally went back to upgrade my A2 to the full motorcycle license, The training taught will not only keep you safe it it will make you pass your test listen to the instructors at all times and you will fly through your course i cannot fault this company or instructors massive thanks again to Pepsi and Pete 5*****

August 13, 2025
Advertisement
Rated 5 out of 5 stars

No 1 school for riding

First of all thanks to Pepsi, cavel, Steve, Peter and Alex, great instructors, Pepsi I cudntv done it without ur expertise many thanks ur a great teacher, you have built a great great school for riding, so if anyone wants to pass their CBT, A1,A2 nd unrestricted license this is the training provider to go with with out a doubt , u will pass In no time, I passed my DAS the second time but that was due to my dumbness nd very much nervousness the first time, the facilities is good enuf for me, the test dates were really fast to get with the company, overall I would give more then 5 stars
Many thanks to all in 1 stop instruction

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

First time pass on DAS

After being more than satisfied after completing my second CBT with this training provider I desided to do my DAS (full motorcycle license) with them. I didnt have a motorcycle at the time and not much recent experience riding so a friend of mine sugegsted to do 1:2:1 sessions with them to further improve my skills. The trainers were very professional and patient but also strick and consistent to not repeat mistakes on the road. Their experience and knowledge of the areas where exams take place helped me prepare even better for my test. They have great Suzuki bikes very friendly models and easy to ride. I am fortunate to share that I passed first time! Great job 1 Stop team!

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant!

Absolutely brilliant!
Clear precise instruction.
Excellent all round training both on and off the bike.
Very enjoyable experience.
Initially a bit daunting but soon put nerves to rest

August 16, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

High Quality Training, expert advice and instructors

After failing my Mod 1 back in 2022, my confidence was shattered and my anxiety was through the roof. I genuinely thought I’d have to give up my dream of becoming a biker chick – until I was referred to the 1-Stop team.

In July, I repeated my CBT and booked a few 1-to-1 lessons with Pepsi, Tony, Pete, and Kav – and what a difference! Thanks to their expert guidance, I passed both my Mod 1 and Mod 2 on my first attempt and am now confidently riding a 650cc.

Yes, the team can be strict – but that’s exactly why their training works. My riding skills have improved massively, my confidence has soared, and most importantly, they never let me quit.

Pepsi, Kav, Tony, and Pete are fantastic instructors, genuinely passionate about getting their students safely and confidently on the road. And a special mention to Bev in the office, who ensures test dates fit perfectly around your schedule.

If you want to ride – and ride well – this is the school to choose. I can’t recommend them highly enough.

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

ABSOLUTELY GREAT!!!

My names bianca and I didn't even know how to ride a ped. I passed me CBT with 1stop thanks to Charlie!

I then did the full course and they made me so comfortable especially I was a female with NO EXPERIENCE. Never knew how to ride gears and in the space of a month I have passed both mod 1 and mod 2. I had two 1 to 1 and and I was already on the road. If anything is thinking about doing the full course I would absolutely recommend 1stop! They believed in me and I can't thank them enough 🙏

August 4, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look