360 Company Formations Reviews 

438
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the official website simple to navigate, deeply appreciating the remarkably smooth and efficient setup process for new businesses. Many people highlight that completing registrations takes only a couple of days, making the entire procedure exceptionally convenient and stress-free. Some reviewers were not happy with ongoing communication issues and exceedingly poor response times from the support team. Customers specifically noted that phone lines were frequently closed and important emails went unanswered for weeks, causing significant administrative delays. A few consumers also mentioned continuous difficulties reaching anyone for help, which ultimately left them feeling stranded and ignored.

What people talk about most

Service

Customers consistently note ambiguous experiences with service. While many reviewers highlight professional,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the platform is very simple to... See more

Response time

Clients share negative opinions on response time, consistently reporting extreme delays and poor... See more

Customer communications

Reviewers highlight deep frustration regarding contact and communication issues. Consumers consistently... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It has been two weeks since I have paid and applied for the VAT, no information has been provided from you. I have tried contacting you over the email and have had no response at all. Update: I hav... See more

Company replied

Rated 4 out of 5 stars

quick and easy to get my company registered so I can start my company earning for me.

Company replied

Rated 5 out of 5 stars

I use 360 formations every time I set up a company. Easy to use, very competitive price wise and always easy to contact with any queries

Rated 5 out of 5 stars

Great company. Simple to use website, quick to set up, process completed within a couple of days.


Company details

  1. Business and IT Consulting Agency

Written by the company

360 Company Formations have over 10 years experience registering over 10,000 limited companies in the UK. We pride ourselves on great customer support and easy to use software to help you form your UK company.


Contact info

3.7

Average

TrustScore 3.5 out of 5

438 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 26% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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3.7

All reviews

(438)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Experience

Have always had a great experience with their service and customer support that why I use their service all the time.

August 9, 2023
360 Company Formations logo

Reply from 360 Company Formations

Hello Kenneth,

Thank you for the 5 star rating - we really appreciate it!

Kind regards,

Aaron

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Rated 5 out of 5 stars

Seamless and fast set up…

I've had a really rough time with a ex business partner and after contacting these guys and girls was able to speedily get a fresh start with no delays so I could keep trading legally, their help team are spot on and everything was done so fast. Will definately recommend.

July 12, 2023
360 Company Formations logo

Reply from 360 Company Formations

Hi Theron,

Thank you for taking time to leave us a five star review!

Much appreciated!

Kind regards,

Aaron

Rated 5 out of 5 stars

They were fast

They were fast, efficient and inexpensive

July 9, 2023
360 Company Formations logo

Reply from 360 Company Formations

Hello Daniel,

Thank you for the 5 star rating - we really appreciate it!

Kind regards,

Aaron

Rated 5 out of 5 stars

Simple

Simple, quick and efficient

July 4, 2023
360 Company Formations logo

Reply from 360 Company Formations

Hello Jeremy,

Thank you for the 5 star rating - we really appreciate it!

Kind regards,

Aaron

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Rated 3 out of 5 stars

Terrible application form, excellent customer service

The application form was incredibly user unfriendly and difficult to fill out. I wasted about 2hrs unsuccessfully attempting to complete it.
The 3 stars are for the helpful and friendly 360 customer support who eventually stepped in to help me complete the process.

June 28, 2023
360 Company Formations logo

Reply from 360 Company Formations

Hi David,

Sorry to that you found the application process difficult.

Glad to hear that we were able to assist and that you got there in the end.

Kind regards,

Aaron

Rated 4 out of 5 stars

easy to set up

I did not struggle much

February 14, 2023
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Reply from 360 Company Formations

Hi Colette,

Thank you for taking time to leave us a positive review!

Much appreciated!

Kind regards,

Aaron

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Rated 5 out of 5 stars

Did the job.

Did the job.
Companies House had a delay but these guys came back straight away when I queried it and as promised it was sorted the next day.

June 12, 2023
360 Company Formations logo

Reply from 360 Company Formations

Hi Neil,

Thank you for taking time to leave us a five star review!

Much appreciated!

Kind regards,

Aaron

Rated 5 out of 5 stars

Everything worked really well with my…

Everything worked really well with my 360 company Formation.
My new company name accepted and the company set up formed within a few hours with all the appropriate paperwork on companies house.
This was a great start to my new venture

June 18, 2023
360 Company Formations logo

Reply from 360 Company Formations

Hi Stephen,

Thank you for taking time to leave us a five star review!

Much appreciated!

Kind regards,

Aaron

Rated 5 out of 5 stars

Easy website to navigate through

Easy website to navigate through, great communication and very efficient.

June 7, 2023
360 Company Formations logo

Reply from 360 Company Formations

Hi Karen,

Thank you for taking time to leave us a five star review!

Much appreciated!

Kind regards,

Aaron

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Rated 5 out of 5 stars

Gave me peace of mind…

Gave me peace of mind knowing they had my back ...more then helpful

May 28, 2023
360 Company Formations logo

Reply from 360 Company Formations

Hi John,

Thank you for taking time to leave us a five star review!

Much appreciated!

Kind regards,

Aaron

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Rated 5 out of 5 stars

Excellent behind the scene help

Every time I had a concern or didn't understand what to do, I was able to get assistance which was a real benefit to me.

June 4, 2023
360 Company Formations logo

Reply from 360 Company Formations

Hello Susan,

Thank you for the 5 star rating - we really appreciate it!

Kind regards,

Aaron

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