4UDesigned Reviews 2,748

TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

The salon tables I ordered came quite quickly and are exactly as described, however the whitewash comes off because (as described) they do not use a sealant to finish off the furniture. This was a bit... See more

Company replied

Rated 5 out of 5 stars

We bought a table set from 4UDesigend. We recieved our order quckly and it was professionally wrapped. The product was just what we were looking for and great quality. We bought the same set before at... See more

Company replied

Rated 5 out of 5 stars

Fast shipping & good quality chairs. I was impressed since other websites only ship within a few weeks.

Company replied

Rated 4 out of 5 stars

Na telefonisch contact over de vertraagde levering ook later nog een mail over het waarom en de verwachtte leveringsdatum

Company details

  1. Furniture Store
  2. Interior Designer

Written by the company

Wij van 4uDesigned leveren unieke meubelen van top kwaliteit die voor iedereen betaalbaar zijn, niet alleen de happy few. We hebben een divers assortiment met een groot aanbod aan stoere barkrukken, industriële eettafels, prachtige design eetkamerstoelen en nog veel meer!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Beautiful chairs

The Delivery was fast. Chairs look beautiful and fits in perfectly. Giving one star less because one of the chair has slight imbalance. May be its something to do with screwing the legs. And also, legs were not labelled. There are 2 different set of lengths, one for front and another one for the back and they both were not labelled. Had to guess which part goes where.
But overall, very happy how it turned out

September 10, 2022
Rated 5 out of 5 stars

Pleasant, friendly team + great product

The team at DS4U were pleasant and always super fast to respond. As I was ordering from a distance online, they helped me at every stage of my product enquiry. The product was beautiful and quickly delivered.

September 7, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Fast delivery, excellent communication (I was called on the phone and sent two different emails), and a great product (a nice sturdy, natural wood dinner table). Everything was delivered as promised and I'm pleased with my purchase. I will recommend the store and will regularly check the website for new items.

July 20, 2022
Rated 5 out of 5 stars

Happy client!

I couldn't be happier with my new bar chairs. Not only they are beautiful, they are also very comfortable. There has been a little issue upon delivery that the client service handlled quickly and efficiently.

June 16, 2022
Rated 1 out of 5 stars

Avoid buying from this site!

Avoid buying from this site!
I have ordered a mango dinner table from this site.
The table is not at all what is described on the website.

The tabletop is the opposite of straight and really wavy to the point when it's barely usable.
In some places, the width difference is more than 0.7cm ( from 4cm to 4.7cm ).

I haven't measured the entire table, but I think the idea is clear.
The waves appear both to the length of the table and to the width.

Another thing is the finish. It is a lot more reflective and glossy than in the website pictures.

Also, there were several marks on the top.

I tried speaking with the customer service, but they reply about once every week or two and haven't suggested an acceptable solution, rather than to return it at my expense, which is 65 euro.

February 17, 2022
4UDesigned logo

Reply from 4UDesigned

Dear Ilya,

We are sorry to hear that you are not happy with the table you have ordered. Mango wood has the property that it can contain imperfections. This is the charm of the wood and is also indicated on our website. The photos also show that the table has a glossy lacquer and it is also stated in the product description that the table is lacquered.

We tried to explain to you that products with damage can always be exchanged with you free of charge. That will not change the look of the table. Mango wood is a rough type of wood and the table tops are never smooth. If you would like to discuss the options for an exchange with us, you can reply on our last email to you. If you want to we can even exchange the table with you for a different model. We can help you pick a table with a more smooth table top.

Kind regards,

Team 4udesigned

Rated 2 out of 5 stars

Below expectations.

The table was delivered (to Belgium) in a proper manner, however there were some things that I should mention:
- the package smelled terrible, like rotten bolognaise sauce. I do not know how it is possible that this can be the case, it lingered for several days. Big question marks here.
- the table (Makassar 160) was dirty and has some small spots that I cannot get off by cleaning. It needed to be assembled, but the legs do not perfectly and equally (in height as opposed to the table top) fit. This should be the least of the requirements. This is not due to lack of my own abilities, I assure you that I am very handy.
- The indication said the table would be delivered end of november (ordered mid october), stockwise. It wasn’t shipped until 2nd week of December. The wait was way too long and the communication about this matter should be a lot better. I had to call to know what to expect after already waiting more than a month. I do not enjoy a full mailbox, but I would have appreciated some information with delivery updates/expectations. Due to this issue I obviously did not even consider returning it, I might as well wait another couple of months for the same thing to happen.

In general I like the table and the crafting looks okay. Nevertheless I recommend customers to search for a different vendor if communication, efficiency, tidiness and thorough workmanship are ranked high on your requirement list.

Update: I now read a lot of reviews addressing the lack of communication and the delayed -if not cancelled- deliveries. I really cannot comprehend the unwillingness of 4uDesigned to take initiative in undertaking action in order to improve (customer) service.

December 15, 2021
Rated 5 out of 5 stars

Love!

My chairs came super quickly, were easy to put together and look just like the photo. Would definitely recommend.

December 1, 2021

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