4x4HQ Reviews 

246
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service, noting that orders arrive securely packaged and well within expected timeframes. Reviewers also highlight the excellent product quality, mentioning that genuine accessories fit their vehicles perfectly and offer great value. Furthermore, people appreciate the helpful communication, professional support, and smooth purchasing process from start to finish. However, some customers also noted occasional issues with product defects, shipping delays, or missing updates. A few consumers mentioned receiving items with minor transportation damage or encountering difficulties with component alignment during installation. Despite these isolated challenges, most buyers remain very satisfied and would happily use the services again.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting good quality and genuine parts... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising the fast and prompt shipping... See more

Service

Clients share positive opinions on service, noting that the overall process is smooth and efficient.... See more

Quality

Reviewers mention positive feedback about quality, praising items received in excellent condition and with a... See more

Order

Customers had positive experiences with order, highlighting the ease of placing orders and the very prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Josh was super helpful over email when I had questions about getting side steps and gloss black pack fitted for my car. Responded quickly and followed-up closer to the time. Did a really good job and... See more

Company replied

Rated 5 out of 5 stars

Excellent service. The team were very helpful and I received my package quickly. I contacted them by email and they got back to me promptly, even taking the time to speak to me personally over the pho... See more

Company replied

Rated 5 out of 5 stars

I ordered a Defender spare wheel cover from 4x4HQ which unfortunately arrived with a crack in it, and the leather section had a few holes—most likely from transportation. I messaged them on a Sunday w... See more

Rated 5 out of 5 stars

I am really happy with the service. Communication was great, they kept me in the loop whilst they were retrieving the genuine part from Land Rover and delivery was very quick.


Company details

  1. Auto Machine Shop
  2. Auto Accessories Wholesaler
  3. Auto Parts Market

Written by the company

Online retailer of 4x4 parts globally. Find our products at our website, www.4x4-hq.com and our Amazon, eBay and Facebook stores!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

246 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(246)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Fabulous High Country 4x4 Adventure…

Fabulous High Country 4x4 Adventure superbly guided by Chris.Live commentary as we drove, he pointed out things of interest.The farm tracks and stream crossings ensured we all used our off road driving skills.
Muller station accommodation was cosy and food and hosts were superb.
Thoroughly enjoyable four days. Highly recommended.

April 22, 2024
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Rated 5 out of 5 stars

Rear spoiler defender 90

Good quality product looks good when fitted would have liked delivery a little sooner but there was an Easter weekend in between altogether very pleased it

April 3, 2024
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Reply from 4x4HQ

Thanks, Graham! - 4x4HQ

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Rated 5 out of 5 stars

The Best 4X4 Company X Far !

These guys are a rare find .....a company who actually do what they say they are going to do when they say they are going to do it !
It's that simple yet so rare nowadays
Thanks for such a great experience !

April 5, 2024
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Reply from 4x4HQ

Thank you so much for your kind words Keith, it means a great deal to us and it's very much appreciated! - 4x4HQ

Rated 5 out of 5 stars

Excellent Service from initial enquiry…

Excellent Service from initial enquiry to delivery of product. I am extremely pleased with the quality of the product and it has transformed the look of my vehicle.

March 25, 2024
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Reply from 4x4HQ

Appreciate the kind words, Julian! - 4x4HQ

Rated 5 out of 5 stars

Good quality product

Good quality product, value for money and delivery on time, would use this company again.

March 11, 2024
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Reply from 4x4HQ

Great to hear Chris, thank you! - 4x4HQ

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Rated 5 out of 5 stars

The website was easy to use and the…

The website was easy to use and the price was right!! The shipping time was awesome and I look forward to do more business in the future!!!

March 20, 2024
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Reply from 4x4HQ

Thanks Robert, great to hear! - 4x4HQ

Rated 5 out of 5 stars

great service

great service and communications

March 12, 2024
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Reply from 4x4HQ

Thanks Mike, much appreciated! - 4x4HQ

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Rated 5 out of 5 stars

Great product

Great product. Delivers promptly and within one hour window provided

February 23, 2024
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Reply from 4x4HQ

Thank you Mary, great to hear! - 4x4HQ

Rated 5 out of 5 stars

Really happy!

Really happy with the waterproof mats for the defender 110 which I purchased as a birthday present for my partner, he's over the moon with them, perfect fit!

February 13, 2024
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Reply from 4x4HQ

Thanks, Alex! - 4x4HQ

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