7-Eleven Reviews 826

Friheden 7 eleven! Beware! When buying here. Always double check the change. I just bought there something and lost 100kr! Yesterday in the morning (Nov.7) Paid 500kr, bought for 131kr and gave me a change for 269 instead of 369. I told them that the cashier gave me only 269kr but the cashier said they will check the surveillance and would call me after checking. Cashier didn't even first check their cash register. After, when I got home. They messaged me that upon checking, they said the cashier really change me 369kr. I asked for a copy or to see the clip showing the cashier gave me the change correctly but they didn't respond anymore. SO UNFAIR

Waited a long time with great anticipation for the new store at 4617 Market Street in Wilmington North Carolina to open. Visited nearly every day giving the team time to adjust. Visited yesterday and will not be back. Staff was rude, belligerent and incompetent. If this is your best training I will stick with the Exxon a half a block away or any of several locations within a half mile radius. This store needs your attention and training!!

The most convenient convenient-store. It serves me as a college student, as it is not far from my dormitory. Most of what I need is in 7/11. The only thing that prevents me from doing a 5-star is the price. Very distance wise but not price wise.

I've been coming to this location since I moved here last year. was just told I cannot sit outside after continuously purchasing products from this location. I was threatened with the cops being called on me. This was never a problem before the new hire ( the girl always smoking cigarettes outside when I arrive) I'm waiting for a sheetz to come to Charles town. 7/11 your policies and lack of customer engagement wont last.

I much prefer Coles Express coffee over 7-Eleven coffee, it tastes like a dash of coffee with hot milk. Mainly tastes like hot milk being honest. The coffee machine at Coles Express, let's you choose the strength of the coffee, which makes sense. Stronger coffee for stronger review

I gave one star cause I had too,but I had a friend whom was fired not even on the clock because of a girl who works there and had her boyfriend sitting with her that does not work there starting arguments with people.She still has her job and I think it’s absolutely wrong.will never go to another 7/11 again.

A quart of oil should not cost $10.
A slurpy should not be soupy and the size of the wings are way to small.
Keep this up and Wawa and Royal Farms is going to overtake you. You won't even be an afterthought. And this is at all the 7-11s in my region. Newport News, VA.

Good evening, I am desperately working to calm myself as I was embarrased and mistreated at the Mobil at 17100 S. Harlem Avenue in Tinley Park on 20 Sep 24 at 5 pm. My work vehicle had over heated upon pulling into the gas station for gas, I parked my vehicle, purchased a snack and then later on a separate receipt I purchased Coolant for $19.74 including taxes. I sat for 30 minutes and returned with the Coolant to ask the cashier if I should purchase the Peak instead and upon looking at both I placed the peak back on the shelf and returned to my vehicle to use the coolant in hand that I had already purchased. The cashier a male of indian decent, smaller statue started aggressively banging on the window, then another male of the same ethnicity rushes out to tell me to pay for the Coolant; confused and embarrased as there were customers in the store and coming in with all eyes on me. I explained, I purchased this, the cashier begans yelling, "you did not, you can not steal and you are a thief." I go to the car and grab my receipt and he refuses to look at the receipt, still calling me a thief as the store and activity literally stopped. In absolute desperation I attempt to see if a customer would look at the receipt, but of course no one wanted to intervene and I am clear on the why. I walk out as the cashier threatens to call the police and the manager and after the manager who assisted me thirty minutes prior, he no longer recalled the purchase. The cashier is still yelling as I walk out and is then followed by the other person working and even with the receipt with the date and time, I was still humilated, embarassed and accussed of stealing. I finally called the police and after the officer goes into the store, suddenly, the manger who was on another phone remembers me making the purchase. I am 52 years old, a professional, educated, home owner and all of your Mobil team saw was a black person who steals. I have never been so humilated disrespected, all because of my skin.

I have always patronized to Mobil/7 Eleven, but never again.

Are you after a wide selection of good quality groceries at fair prices with nice staff and shopping environment? Then you need to avoid 7-Eleven and look for other options.

I seen someone work here for 50 years and that's why he got popular on the internet. But that'd not all. All he got from working there is a message from the creator of 7/11. Not money or atleast a free slurpee. Unbelievable!

It's a go nowhere job filled with petty b***es. They don't accommodate disabilities and it's just a place to stop by if you have too.

That's a -1 star. I had to give them something to be able to write this review.
The negative star is for a particular store in MacKenzie BC. It's the worst one I've ever had to deal with.
I've patronized 7-11in Canada and the USA for at least 40 years and until I moved to this 1 horse town, never experienced such horrible treatment (this doesn't apply to Jobie, Nicole or Andrea) The people are the worst example of customer service, they are rude, they are complete jerks when you want to accumulate points and quickly click off when offers come up to redeem. Why have a point system if you're going to give people a hard time about it. They can't seem to get a system for lining up to pay, people just walk in front of people waiting in line because you never know where to stand. If you've been waiting in line they don't tell the person that just went in front everyone to get to back of line. The manager Tracey is one of the rudest people I've ever dealt with, I have to wonder why these employees choose customer service employment if they are going to treat customers like crap. They don't really have to change because it's the only gig in town. I avoid 711 in MacKenzie as much as possible, but sometimes am forced to going there. If anyone else has bad experiences at this location, don't bother complaining to the manager because she don't care, call head office with your complaint. Like I said I've patronized 711's from Campbell river to Seattle and everywhere in between and I can assure you that MacKenzie 711 is the worst. The employees are nicer in the downtown Eastside in Vancouver. Do better MacKenzie 711, I'm sick of the mistreatment, especially as I spent a lot my hard earned money there as there's no other options, so I'm thinking they think they don't need to be nice to their customers. (There's one other lady and I don't know her name, she has a slight limp and she's a wonderful customer service representative for the store). I had to put today's date, but it's 98% of the time I am forced to go in this particular store. Really pathetic.

I went to the Denville 7-11 on Sunday 8-18 Brought my selections to the counter. Taped my Amex card. System said processing. Guys said it didn’t work. Try again. Tried again. Processing. Didn’t work. Pay cash. 5 minutes later I get notified of two pending charges from 7-11 for 42.86 each. Went back to the store and the same guy says come back at 2:00 tomorrow. Tell him I have to work. Calls the owner. He refuses to check his merchant account, which would have immediately shown him that his system charged my card. Just claims we have no transaction. Police say can’t do anything until it’s a charge. Today it’s a solid charge and the police tell me this is not stealing, it’s a civil matter. Did you go back to the store? I leave go back to 7-11 and they say nope no refund and called the cops on me. They say you can’t do this, you have to dispute the charge. When calling Amex they say when disputing a charge step 1. Try to rectify with the retailer first. (Not what police say) 2. We will remove the charge temporarily. We will give the store a chance to prove this dispute is not fraudulent. If they can show that you tapped or chipped the card, the charge will be put back on your card.

I got gas at the 7-11 in round rock Texas on the corner of AW Grimes and Old Settlers. I left my card at the pump! I came back next day and someone turned in my card and they saved it for me. Thank you 7-11 staff! So great to do business with honest people!

I went into the 7-Eleven on esters boulevard in Irving Texas the store number is 38151 at 2:04 in the morning it's supposed to be a 24-hour store I do have a video of the store completely empty nobody was to be found for at least 30 minutes and then finally after knocking on the door 10 times he decided to come out of the back and open the door looking real sleepy I also had an issue with the same person on 7/6/2024 he had made two pizzas that. I purchased he ended up dropping the pizza cutter on the floor did not rinse it off or anything continue to cut my pizza with it with. I already had issues with this cashier I did not say anything and I just threw the pizzas away I really wish you guys would pay attention to this location because there are a lot of bad things going on at that store with the employees and they're about to lose a lot of customers

Rude customer service I ever visit 😤
17105 Old Stage Rd, Dumfries, VA 22025

My name is Gregory Goines store # 32975 ,in laurel, Maryland. At approximately 10:35am, a store employee named Angelica, mopped over my feet, rudely. I twisted my ankle, I told her to stop, in Spanish. She continued to mopped over my feet. Iam going to the hospital, and then I will contact my lawyer. Please, address this matter as soon as possible.

Be careful when using your wallet app because 7-Eleven took all my money in one transaction.

26 kroner for en Pepsi Max. Enough said.

Good service and good environment