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77 Diamonds - London Reviews 

225
TrustScore 5 out of 5

4.8

3 Hanover Square, W1S 1HD London, GB


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Rated 5 out of 5 stars

77 Diamonds was the perfect option for me. The website was easy to use and helped guide every step of the way in curating the perfect ring. Tarek Alawiye was a superstar in making my transaction a suc... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with 77 Diamonds. A special thank you to Natacha, who was extremely helpful in speeding up my order and making sure everything was ready in time. The engagement ring is a... See more

Rated 5 out of 5 stars

Cecilia was fantastic throughout the whole process of buying our engagement ring and earrings. She gave great advice and really helped us choose the right pieces. The jewelry arrived on time, and when... See more

Company replied

Rated 5 out of 5 stars

I don’t often, if ever write reviews but my experience with 77 diamonds warrants it. Josh in particular. He was unbelievable throughout the whole process. He helped with the design the image I... See more

Company replied


Company details

  1. Jewelry Store
  2. Diamond Dealer
  3. Jeweler
  4. Jewelry Designer
  5. Jewellery Manufacturer
  6. Jewelry Repair Service

Written by the company

We are a leading diamond e-tailor with the world’s largest selection of certificated diamonds. Taking our name from the year 1477 when the modern Western practice of giving engagement rings first arose, we are a new breed of jeweller specialising in engagement rings and diamond jewellery. Our passion for diamonds and jewellery spans more than 20 years, drawing on a heritage that goes back four generations.


Contact info

  • 3 Hanover Square, W1S 1HD, London, United Kingdom

  • 442035401477

4.8

Excellent

TrustScore 5 out of 5

225 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 74% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(225)

1,485 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Toni at 77 Diamonds has been fantastic…

Toni at 77 Diamonds has been fantastic from start to finish.

I initially enquire about an engagement rind over a year ago, Toni really kept up top notch customer service, checking in every few months.

when i was finally ready to commit to a design she was brilliant with helping me make it as special as possible.

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Extraordinary Experience

I had an exceptional experience working with Natacha. She was always available and responded to my messages incredibly quickly, which made the entire process smooth and stress-free. Despite a very tight schedule, the ring was delivered on time, even before our trip to Paris, which I truly appreciated. Natacha demonstrated outstanding service throughout, and her professionalism and dedication made me feel extremely comfortable and valued as a customer. I couldn’t be happier with the experience and highly recommend her.

Needless to say the ring itself looks stunning and left me quite speechless.

Thank you Natacha and Thanks to the 77Diamonds Team for the gorgeous ring!

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing product and service

I purchased a beautiful diamond necklace which looked amazing, good value and brilliant customer care. The staff involved were excellent and extremely caring.

January 3, 2026
Rated 5 out of 5 stars

Very happy!

Bought an engagement ring to give my girlfriend for Christmas. I was a bit late and turned out the delivery time would have been a few weeks after Christmas. Just a quick email and Let sorted everything getting me a better ring and getting it here on the 23rd December! Very happy with my purchase.

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

From beginning to end excellent service

From beginning to end, my experience with 77 Diamonds was excellent. The entire process was easy and comforting, and the ring is of outstanding quality.

I would especially like to thank Cecilia Rotar, who was very helpful throughout. She patiently and professionally assisted me through the ring choices, provided clear answers to all of my questions, and ensured that every aspect was perfect. Her words of support were really helpful and gave me whole confidence in my decision.

Because of 77 Diamonds' outstanding quality and excellent client service, I highly recommend them.

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful Customer service

Ordered online but sadly my order was a little for the date I needed it. Spoke with Floriana who was extremely helpful we worked out a solution with different beautiful diamond. Thanks go out to Floriana 1st class customer service, will definitely become a repeat customer.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Really good personalised and efficient service. Stuck to deadlines, helpful and worked with me to find the right option

December 10, 2025
Rated 5 out of 5 stars

Excellent in every way…

Bijoux in customer service was always helpful. Replying to me even out of hours. Ordering a ring online was quite nerve wracking but when I received it this immediately disappeared. It is stunning and a work of art.
I would highly recommend and would also be a returning customer.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Would like to thank everyone at 77…

Would like to thank everyone at 77 Diamonds in London for helping me find the perfect engagement ring for my fiance, Absolutely fantastic support and service throughout the whole process, Would highly recommend.

December 8, 2025
Rated 5 out of 5 stars

Fine expertise and profetionalism!

Fantastic service in helping me choose the right setting for the stone I had.
When I presented myself ahead of schedule to pick up the engagement ring, they went well beyond whay was required to accomodate my needs.
The ring looks amazing and my (now) fiancee can't look at it enough!
Very profetional and reliable!

December 15, 2025

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