888casino Reviews 

3,061
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

In August 26 i deposited 10pounds and won 70pounds. As it states it takes a few days processing. I'm still waiting month later I've spoken to them several times, and nothing. They've now temporarily s... See more

Rated 1 out of 5 stars

888 casino well were do i start.I guess i should just tell it like it's cause i am not one to bite my tongue when i talk.It said deposit 10 pounds and get 100 free spins,deposited and played my 10 pou... See more

Rated 1 out of 5 stars

Honestly this site is the pits! I can't access my account, theres no customer support team to resolve this matter only a chatbot that can't help with my issue! What is the point of this site! None is... See more

Rated 1 out of 5 stars

This casino is rigged please stay away i have spent thousands here and u don't win....This weekend i loaded 400 dollars and u don't win its rigged so bad getting bonus that pays 10 dollar after a batt... See more

Company details

  1. Casino

Information provided by various external sources

Established in 1997, 888casino has quickly become the world’s largest online gaming venue, with a tremendous 25 million players passing through 888casino's doors since its launch. Our goal is to provide players with a world-class gaming experience. We pride ourselves on generous bonus schemes and promotions that are continually being modified, according to our players’ needs. It really is first-class care all the way with the award winning 888casino…come and play to see for yourself…


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1.3

Bad

TrustScore 1.5 out of 5

3K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(3,061)

562 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I don't know why there is so many 1…

I don't know why there is so many 1 star reviews. i never had an issue with this Casino. My withdrawals are completed within 5 minutes every time. Besides the time when i won 15000. That time it took 4 hours and it came in 3 payments of 5000$. no reason there should be 1 star reviews

August 28, 2026
Unprompted review
Rated 1 out of 5 stars

Is a scheme

After I deposited $200 my account got locked when I try to reach for any explanation, nobody answerd my email or phone to give me any reason why. I think this is a scheme.
Don't play here, use reliable sources like bet 365 or fanduel

August 26, 2026
Unprompted review
Rated 1 out of 5 stars

At this time ,I have been waiting on a…

At this time ,I have been waiting on a withdrawal since 24th of june ,ive escalated it via complaints teams and currently as today still no response to final notice ,i will launching a eCOGRA dispute On the 31st ... I recommend anyone having issues to one. note everything down ,emails etc ,2 .prep for a adr dispute and 3 .log a complaint to ukgc ... more complaints go to them the more likly the ukgc can do something.

August 26, 2026
Unprompted review
Rated 1 out of 5 stars

Has gone beyond awful....

Has gone beyond awful..suddenly unable to withdraw and customer service just tell you what you want to hear...then none of what they say happens...rinse and repeat.I have no hope of getting my withdrawl.The financial ombudsman needs to get involved.

August 25, 2026
Unprompted review
Rated 1 out of 5 stars

Please don’t play in this casino

Please don’t play in this casino
How the hell they are still operating???
They haven’t paid me 590£ since last September
This is fraud website
Don’t even put a penny

September 17, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid like the plague

Avoid! Dishonest Company. Stay away!

Initially I liked the site. then they they took away all promotions without reason. I sent screen shots via email, no reply. also tried Live chat to no avail. I feel tricked, the way the promotions were wrongly removed. For example, the wheel bonus, when you click on it, does not open but does bring up a deposit box, implying that I need to top up more money in order to gain access to the spin, which i did numerous times, but still no access. I feel conned.

I wrote a bad review on Google play. An agent messaged a reply, asking me to email with my account details and screen shots of my complaint. Which i did, and emailed support. No reply after a week.
I tried Live chat, but the agents are rude and wilfully unhelpfiul. Stay away from this company!!

August 8, 2026
Unprompted review
Rated 1 out of 5 stars

Trash customer support

Trash customer support. They are to lazy to do their job so the make you exit the chat and do it for them, then you go back in the chat and get disconnected and have to start again.

August 21, 2026
Unprompted review
Rated 3 out of 5 stars

Used to be OK but now the are acting like crooks

** Update** In the interest of fairness, I have now received both of my outstanding withdrawals. Maybe my initial 1 star rating could have been avoided with better communication and certainly better customer service. As I said in my original review I've never experienced a problem before this so really not sure what has gone off this time, though a lot of other reviewers seem to have experienced similar problems.

**Original review**
Used to be OK but they have now stopped processing withdrawals. Fortunately I only have 2 small ones that are stuck at pending but that's not the point. If they accept a deposit they should process withdrawals. Contacted their chat and was given the run around, told that my card did not accept payouts to which I told them to check my history and they would see it did. They then said that the payments had been returned to them so I asked for it to be released to my casino account and I was told that it was not possible to reverse a withdrawal - if it has been returned to them then it's not being reversed.... I was then told that they would have to use a bank transfer and that I would need to upload documents to verify ID, fine... Tried the link they sent and it didn't work so told them this and they said clear cache, restart browser and restart the GAME. Pointed out that I was trying to use the link they sent only to be told to carry out troublehshooting to identify the issue so I asked what troubleshooting I sould try and they then go stroppy and said that I obviously have trouble reading and copied and pasted the instructions that they had already suggested for fixing a problem with a GAME. They then abruptly ended the chat with the option to rate their service. I've since logged out and back in and now the chat will not load on my profile and the document upload section within my profile does not allow me to upload the documents they have asked for!!! Looking through other user feedback I think I can safely kiss my balance good bye, unless I can get a charge back from my bank. You been warned, even if you have used them in the past, that means nothing, they are currently unjustly withholding users money.

August 21, 2026
Unprompted review
Rated 1 out of 5 stars

Deposited $20 played for a bit got my…

Deposited $20 played for a bit got my money back to $20 went to withdraw and they asked to verify. Went through process they accepted my id and bankstatements then suspended my account so I can't log in. Tried talking with live support they take forever to answer then give you run around then disconnect

August 21, 2026
Unprompted review
Rated 1 out of 5 stars

Complained about not honouring a free…

Complained about not honouring a free bet spoke to Arman on live chat he was no help and asked to speak to a supervisor and he disconnected the chat. I reopened the chat and spoke to Jian who put me back in touch with Arman who then put me in contact with supervisor zues who eventually gave me my free bet but what then what happens the bet comes up and they close my account ! Scamy bams.

August 19, 2026
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Do not use this company.

Deposited 10. Withdraw 140. Need to verify checks. Fine. 10 days later. They are asking for documents Halifax physically cannot produce. And they are saying my bank card blocked and has to eventually be wire transfer.

Used chat facility. Jian, the agent, fobbed me off. I explained that my bank hasn't blocked my card. He eventually replied with yeah they have and cut me off.

Disgusting thieves as all the reviews say.

August 19, 2026
Unprompted review
Rated 1 out of 5 stars

Do not put money into 888 Casino

Do not put money into 888 Casino. These people are thieves, scammers and bastards. I opened an account, won big, then—quite literally in the middle of the game—my account was suspended. No response from support. No response from complaint line. No explanation. Complete and utter horseshit people and company.

August 18, 2026
Unprompted review
Rated 1 out of 5 stars

Don't pay out and are going bankrupt.

Went to withdraw winnings was told verification was needed sent over the documents and identification asked was told 72 hours max it's now 16 days on I have screenshots of the chat and one of them on purpose disconnecting when I asked a serious question.
My question is what's taking so long and what are they doing with my documents they asked for.
Rumour from a couple of staff that used to work there is they are going bankrupt and can't afford payouts.

August 2, 2026
Unprompted review
Rated 1 out of 5 stars

Won 20 was in pending for a week while…

Won 20 was in pending for a week while I uploaded the relevant documents. Got that won another 90 got told they needed to wire the money this morning I won 330 i withdraw and was locked out of my account. Contacted customer BAD service to be told I have to upload the same documents. Clearly don't like paying out.

August 17, 2026
Unprompted review
Rated 1 out of 5 stars

i really don't get how this site has…

i really don't get how this site has not been shut down every game bones are blocked daily spin has stopped in the same place 10 times in a row on no win between 5 and 10 it just goes to show how corrupt the sites are because thay are allowed to do it

August 16, 2026
Unprompted review
Rated 1 out of 5 stars

Useless

Useless, can't put a bet on,only SP prices available on a Saturday morning. If you only get one winners on a lucky 15,you don't get double odds like most other sites

August 15, 2026
Unprompted review

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