Always great service from Gear4Music! The products are always priced competitively, and delivery is speedy. Items are well-packaged, and being able to collect parcels from allocated local stores i... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Dealing with Gear4music has been a totally refreshing pleasure. Doug emailed me immediately after speaking and made everything super simple and straighforward dealing with some faulty equipment. Its s... See more
Great store, freedom to browse alone, staff available when you needed them, great atmosphere. Saw this book, didn’t ask the price, looked expensive, but did buy what I intended to buy.... See more
Really great delivery time and I was kept informed about when to expect my parcel. On the point of the product, it's absolutely great, I am going to be entertaining in care homes, so having something... See more
Company details
Written by the company
Launched in 2003 and now with over 1,500,000 customers, Gear4music is a leading retailer of musical instruments and music equipment. You can buy music gear from orchestral instruments to rock 'n' roll, including guitars, drum kits, digital pianos, saxophones and cellos, plus leading recording and studio equipment. From starter guitars to pro microphones and amps, the Gear4music online music shop has a huge range of music equipment available. Whether you're looking for a violin, keyboard, electronic drum kit or PA system, we can help. We've got some of the biggest brands in stock, including Yamaha, Roland, Casio, Fender, Ibanez, Alesis, Behringer & Gibson, as well as our own great value Gear4music music product range. We continue to develop and improve our customer proposition in each of the territories we operate by opening distribution centres to improve delivery options and cut delivery times.
Gear4music.com Details
Written by the company
- Is Gear4music a good company?
- Gear4music has a consumer rating of 4.6 stars from over 100,000 reviews indicating that most customers are generally satisfied with their purchases. Consumers talking about Gear4music most frequently mention customer service as excellent.
- Choose Your Own Delivery Date
- You can select your own delivery date using the calendar in your shopping basket. Have your order delivered on a day that suits you - we offer a wide range of delivery options to suit every budget.
- Great Prices and Excellent Service
- We want to make purchasing and owning musical instruments and equipment easy for everyone, by providing great prices and excellent service, regardless of where you live, or how you buy from us. We supply musical instruments and equipment manufactured by many of the industry's best known brands, at very competitive prices. We also produce a range of fantastic value, high quality own-brand music products.
- Over 1,500,000 Registered Customers
- Gear4music has become one of the largest retailers of musical instruments and equipment in the UK, now having over 1,500,000 registered customers. In 2012 we also launched Gear4music in 19 different languages, and we are now one of the fastest growing music companies in Europe.
- No Fuss Returns
- You can purchase from Gear4music with complete confidence and peace of mind. As standard we provide a 30 day money back guarantee which can be extended up to 180 days for a small charge. This is in addition to our product warranties, which provide protection against product fault or defect for between one and six years. Our 'money back' guarantee is in addition to your statutory rights and deviates from many other sellers' offerings as our refund period is 30 days instead of the European standard of 14 days. It is also easy to return something via our online returns centre on our website.
Contact info
Kettlestring Lane, Clifton Moor, York, YO30 4XF, York, United Kingdom
- 0330 365 4444
- info@gear4music.com
- www.gear4music.com
4.6
Excellent
143K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
As a tascam dm3200 user this was an…
As a tascam dm3200 user this was an excellent choice as a bridge upgrade from the motu 828mk2. Once I made my choice the ordering process and delivery was brilliant. Gear4music will always be my 1st choice if I need any musical or studio items.
August 16, 2026
This bridge is great
This bridge is great . It has a seriously weighty block which has hugely improved my strat's tone and sustain .
Its like a different guitar.
It arrived on time and is worth every penny
August 16, 2026
Have dealt with this company for many…
Have dealt with this company for many years. Always reasonably priced gear and rarely do they if ever not have in stock what you are looking for. As a muso of well over 50 years experience always my go to company to buy…
August 15, 2026
Bought this as a quick affordable fix…
Bought this as a quick affordable fix ,a great low cost option
August 16, 2026
Overall service was very good but the…
Overall service was very good but the delivery date kept changing, so not easy to plan to be home.
August 15, 2026
You’re amazing I received my order very…
You’re amazing I received my order very fast. Thanks for all team.
August 14, 2026
I received what I ordered
I received what I ordered, a great looking and quality guitar . 💥💥
August 14, 2026
Excellent quality pedal
Excellent quality pedal, very quick despatch and delivery, very happy indeed
August 15, 2026
Bought the speaker and was really…
Bought the speaker and was really disappointed it doesn’t come with any cables to hook it up to the drum kit. It’s a drum speaker! For £120 Put some damn cables in!!!!
August 15, 2026
Been shopping with g4m for years,good…
Been shopping with g4m for years,good company quick delivery,never had any problems,stagg tambourine is well worth the money think it was £14 fantastic
August 15, 2026
5star service.
August 15, 2026
I get my gear from Gear4Music
I ordered an item late on a Thursday (after 10pm) and it arrived on the Friday. No fiddily courier app to download either. The Item was described and displayed exactly as it is. I am very happy with the service. I have used Gear4 Music for personal and professional 'gear' and they have not disappointed. Great value, great service.
August 14, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.