Aab Reviews 

242
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the wide variety of items, unique designs, and the availability of diverse sizes and lengths. People frequently praise the high quality of materials, stitching, and overall craftsmanship, noting the comfort and durability of their purchases. Positive interactions with customer service were also highlighted, with the team described as helpful and responsive. However, some people were dissatisfied with the refund process, describing it as inefficient and often requiring customers to chase their money for weeks. A few other people also felt that product quality was inconsistent, citing thin fabrics, defects, or issues with colors bleeding. Additionally, some customers mentioned experiencing poor customer service, characterized by slow responses, unhelpful staff, or a lack of accountability. There were also concerns regarding inaccurate sizing, incorrect lengths, and products not matching their online descriptions.

What people talk about most

Product

Users describe ambiguous interactions with product, with some customers praising the high quality materials,... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing satisfaction with the materials,... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the excellent, friendly, and... See more

Return policy

Customers consistently note ambiguous experiences with the return policy, with some finding the process easy... See more

Refund

People report negative experiences with refund, often citing significant delays and a heavily mismanaged... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was my first time shopping at Aab, and I was really impressed by the wide variety of items available. I was unsure about the abaya sizing, but the customer service team was extremely helpful and... See more

Company replied

Rated 5 out of 5 stars

Customer service was great. A friend and I bought the co-ord set in advance for our friend’s birthday but we bought the wrong size. As we’d bought in advance, the exchange window of 2 weeks had expire... See more

Company replied

Rated 5 out of 5 stars

I have brought Abayahs and scarves many times from Aab… their service is excellent. Parcels always come on time and the quality of their products is exceptional.. the stitching and workmanship is supe... See more

Company replied

Rated 5 out of 5 stars

Aab's quality always keeps me coming back! I wear their premium jersey hijabs daily and have seen no sign of bobbles. Such quick delivery and smooth returns too!

Company replied


Company details

  1. Clothing Store

Written by the company

Modesty at the core of every design. We design stylish clothing for women, prioritising modesty with every detail. No revealing slits, low necklines, or sleeveless dresses. Shop confidently with modesty at the heart of our designs.


Contact info

3.6

Average

TrustScore 3.5 out of 5

242 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 month

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3.6

All reviews

(242)

72 reviews in the last 12 months

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Rated 5 out of 5 stars

Definitely would recommend!

Aab is now my go-to for hijabs, dresses and abayas- not only are their designs great, the quality of the items is always of a high standard. Delivery is quick so they are an extremely reliable online retailer

June 13, 2024
Unprompted review
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Rated 5 out of 5 stars

Best modest clothing brand.

AAB is my go-to for stylish and modest Islamic clothing. The fabrics are luxurious and durable, and the designs are meticulously crafted with attention to detail. My favourite are the Silk chiffon scarves, it’s the only material I now wear and own pretty much every colour :)

June 20, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant

Great customer service and answered questions quickly. Very good quality, would buy again

June 20, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely in love with this brand and everything it stands for

Aab never fails me when it comes to modest fashion. Whenever I wear clothes from this brand, I get multiple compliments and as much as I’d like to take the compliment myself, I have to say, the clothes really do speak for themselves!
The most flattering designs with impeccable quality.
Unsure why there seem to be some bad reviews but I suppose each to their own, but personally, it’s 100% a yes for me so if you’re debating pressing ‘Confirm Order’, this is your sign!!!

February 12, 2024
Unprompted review
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Rated 4 out of 5 stars

Great experience

Probably my best experience with an online retailer. I was able to order easily and get my questions about sizing answered. Delivery was quicker than expected.
The clothing itself was really well made with great fabric.
Thanks Aab!

June 8, 2024
Unprompted review
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Rated 5 out of 5 stars

Aab is amazing in all aspects!

Aab are an amazing brand - the quality of the pieces is unbeatable, the designs are so elegant and customer service has always been swift and polite! I'm definitely a loyal customer now - particularly love their modest occasion dresses, hijabs (insane quality!) and hijab magnets! My brothers also love that they do a menswear range - a staple in our family for sure, couldn't fault them.

June 17, 2024
Unprompted review
Rated 5 out of 5 stars

Really responsive and excellent…

Really responsive and excellent service. I had an issue with my order (my own fault, I ordered wrong item) and the team at AAB were so helpful and made the return and re issue process very easy. Excellent quality and good value for money. They are now our go to place for all modest wear!!!

June 3, 2024
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Rated 5 out of 5 stars

The best summer dresses!

I’ve been ordering from Aab for a few years now and I love their summer dresses especially. I appreciate that they describe their items accurately so I know what fit to expect, I was able to wear their dresses before and during my pregnancy which was amazing! I also love I can browse their range in John Lewis, wish they stores everywhere!

June 19, 2024
Unprompted review
Rated 5 out of 5 stars

My favourite brand

Love the designs, fabrics and most importantly attention to detail! Comfort, modesty and style. Ive been wearing Aab for many years and it’s definitely my favourite brand ticking all the boxes for my wardrobe.

June 20, 2024
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Rated 5 out of 5 stars

Affordable and stylish

Love! Very affordable for the quality of product you are receiving, the cuts of the garments are stylish yet still very modest in my opinion! Would recommend 100%!!!!!

June 17, 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful experience

My experience with Aab is wonderful. I love the fabric of the hijab. It looks great on me and its easy to handle. As a hijab wearer, I need something that looks good and is easy to handle. Aab has proven to provide that in its products. The prints are also amazing. I would strongly recommend it to other clients.

June 17, 2024
Unprompted review

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