Armed Forces Mutual Reviews 

Easy to sign up for and a very reasonable rate!

I was impressed and very grateful to receive such a caring call from Ms. Marotto. I'm in receipt of the documents you returned to me. That was supersonic service. A heartfelt "Thank You" for the superb service AAFMAA always provided us. It was a very comforting feeling all these years to know that we had such a professional and caring organization supporting us!

Underwriting delaying coverage for my child for a referral that he hasn’t completed. Base the decision of the information that can be provided or offer insurance for children without such a hassle.

I was told in late 2024 that the CAP loan would be open to O5 at the beginning of the year. It has been delayed 2 times.

I had the pleasure of receiving service from a Mr. Carl Vickers today and I couldn't be more impressed. From the moment he assisted me, his lighthearted and funny personality made the experience not only enjoyable but also stress free. He brought a great sense of humor while maintaining a high level of professionalism, ensuring all my needs were met and efficiently.

Amy was very helpful. As I mentioned to my family, my conversation with Amy was the most hassle free interaction I've had dealing with my father and his estate. So refreshing for nice customer service.

Megan Penry is a superstar of customer support! I was unable to download documents from my Digital Vault, so she arranged to get the docs e-mailed to me via a secure link.

Easy to purchase and well explained options.

Amy Marotta has done a super job supporting us. We're working an insurance policy problem with another insurance company. Even though the policy is not one of AAFMAA's, Amy is leading the charge to help us understand this ancient policy (currently in the AAFMAA vaults) so we can make an informed decision. Now that's service!!

Megan Perry was an EXCELLENT customer service rep. FIRST let me say it was a pleasure to just have someone answer the phone that I didn't have to squinch to understand their dialect. Nothing against other ethnicities (folk are blessed to be employed...I get it, but sometimes it's a real struggle to understand) I could "see" her smile through the phone. I so enjoyed our conversation and her complete help and guidance in assisting me on understanding the process of withdrawing a loan off my whole life policy. She was honest in saying she didn't have the expertise on a question I asked her but once she completed her side of the coin, she would transfer me to the correct department. She stayed with me while I was on hold, (quote a few minutes), later coming back in saying it was just too long a wait, and she would send that department an email to reach out to me. Now that is what I am talking about in wonderful CS. She rocked!

Megan Penry helped me fix some issues with my FIR salary history. This should be a simple task; however, there was a technology glitch that wouldn't let Megan's changes stick. She worked with here tech support team, kept me in the loop, and got everything done correctly. Great customer service

Applying for life insurance was easy and painless. My policy issued quickly. I would recommend AAFMAA to any veteran.

Not fraudulent is the best I can say. It’s a legit company and I have a good price. Easy and quick.

Megan Penry helped me fix some issues with my FIR salary history. This should be a simple task; however, there was a technology glitch that wouldn't let Megan's changes stick. She worked with here tech support team, kept me in the loop, and got everything done correctly. Great customer service

Excellent service. Pleasant and efficient.

It was easy to apply for the wealth builder policy. The company made it easy without having to have a medical exam done and I like how the policy is structure. Doesn’t take long for the process. Thank You AAFMAA TEAM!

I was having problems processing a life insurance application and and got a personal call from the both CEO and CFO to ensure I was satidified

Megan Penry
Sr. Member Benefits Coordinator.
You were absolutely fantastic in answering all my questions regarding my fathers death. You were so helpful and courteous. I really appreciate your assistance and willingness to help me.
Thank you! Fantastic service!

The software they use made it quick and easy to add documents. They took a lot of stress away by making it easy to add and sign documents. Highly recommend Brian (Richard). Very communicative and always quick to answer questions and get any due outs completed. Awesome!