ABSOLUTE360 Reviews 

7
TrustScore 4 out of 5

4.2

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  1. Shopping & Fashion

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Enter the innovative world of ABSOLUTE 360 Clothing & Apparel: the leading supplier of infrared performance clothing and sports supports.


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4.2

Great

TrustScore 4 out of 5

7 reviews

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4.2

All reviews

(7)

1 review in the last 12 months

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Rated 5 out of 5 stars

Best customer service ever!

I ordered some arm sleeves (for running) but found they were too small and needed to exchange them. I had a reply from the company almost instantly, and the process of exchanging the sleeves went very smoothly.

May 24, 2026
Unprompted review
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Rated 1 out of 5 stars

SALOMON RUNNING VEST WEARERS BEWARE

I was really shocked to experience excessive pilling the first time I tried this shirt. I wore it with a Salomon ADV Skin vest for 2-hours [running 1/2 marathon distance] and when I took it off was really surprised. My t-shirt looks very badly worn and not something I'd suggest a charity shop would even sell; and probably opt to send it for 'ragging'.

I contacted Umberto and sent him pictures, and he told me this was not normal, and that these shirts are suitable to wear with vests. However, he doesn't accept any responsibility and lays the blame at the Salomon vest. He did offer me another t-shirt at cost price, but this would make the experience even more expensive for such a high priced item; and not something I'd trust wearing with my vests now. He told me that "the softness of the material and friction between the running vest and the top will cause that. But it won't create holes". Essentially, this experience has come at a high cost to me and I have a t-shirt that looks very odd and extremely badly worn for one use.

I've been running for for 30-years now and never experienced anything like it. I'd suggest Salomon vest wearers, with a model bought from 2022 onwards, think very carefully about buying one of these shirts if wanting to wear with their vest. I've asked Umberto if he'd add a note on his website to warn runners about this but would be surprised if he takes action.

Sadly, this has been an expensive and regrettable experience.

October 9, 2023
Unprompted review
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Reply from ABSOLUTE360

Dear William,

I am really sorry that you have had a poor experience with one of our running tops used with your Salomon running vest.

We exchanged several messages in order to identify the cause of the excessive piling. The pictures you supplied were sent back to the factory for investigation. Abrasion marks can happen when excessive rubbing or friction takes place between two materials, especially if one material is “rougher” than the other.

We go through rigorous testing when developing our products to guarantee the quality of everything we make. This includes the use of external items such as backpacks and running vests, although we can’t test every running vest available on the market.

Based on all the evidence, the conclusion was made that there wasn’t a fault with the top, and that the excessive piling was caused by the Salomon running vest.

Because, in one of your messages, you stated the following: “am delighted with its comfort and heat management properties” and “such a beautiful feeling product” – as a goodwill gesture, I offered a replacement t-shirt at cost price. I believed that to have been a good offer, as you obviously liked the top and how it performed. Unfortunately, you declined the offer.

Please do not hesitate to get in touch if I can be of further assistance.
Umberto

Rated 5 out of 5 stars

I love this gear

I love this gear, base layer worked a treat on my last 45 miler on the Cornish Coast Paths. Still smells nice after a few uses. Ooops. Just bought another one. 🧡✌🏼

April 8, 2023
Unprompted review
Rated 5 out of 5 stars

Happy with all my purchases

Purchased a lovely bobble hat, Absolute360 socks, bright green running hat and top. Delighted with the quality and service. Wore the bobble hat at the weekend and got lots of lovely comments - plus it kept me cosy warm.

September 1, 2021
Unprompted review
Rated 1 out of 5 stars

Extremely thin leggings

Extremely thin leggings so thin you can see unnderwear through them so not fit for purpose as outerwear. They are like 30 denier tights!

Customer service is appauling as I asked for a refund as they are not as advertised or fit for purpose as outerwear,as advertised. I was refused as they have been worn for one day, when I was told that my underwear could be seen through them. They are in breach of legal statutory rights.

November 1, 2019
Unprompted review
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Reply from ABSOLUTE360

Dear Dawn,

Sorry you feel this way. When you made your original enquiry, purchasing the men’s leggings instead of the women’s leggings, we explained we would have been very happy to accept the item back for an exchange or full refund if you weren’t satisfied with the item upon arrival. We stated our return policy prior to you making the purchase. – exchanges or full refunds are given for items which haven’t been worn and can be re-stocked. You contacted us stating that you still wore the leggings despite finding them very thin. That included going to the gym.

We have tried to resolve the issue privately via email by offering to discuss a compromise which would have been satisfactory to you. We feel terribly sorry you never gave us the chance to discuss a suitable compromise which you would have been happy with. Please do not hesitate to contact us if we can be of further assistance.

Best regards

The ABSOLUTE 360 Team

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Rated 5 out of 5 stars

Repeat customer

I have bought several items from Absolute 360 over the past year and am really impressed. It's hard to do find good FIR clothing, most is dull and functional, this stuff is lightweight and comes in great colours.

It's all really hard wearing and layers up wonderfully and the bio-ceramic properties are so effective for improved performance and recovery time.

October 8, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent sportswear

Would be quick to recommend despite the prices being reasonably high for sportswear. Customer service very quick to respond, and really helpful. The products were excellent quality product- I suppose you get what you pay for.

March 16, 2017
Unprompted review

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