Absolute Collagen Reviews 

4,276
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 633 reviews, reviewers had a great experience with this company. People really love the collagen supplements, noting that they are very easy to take and actively help improve skin, hair, and nails over time. Customers also frequently mention that deliveries always arrive right on time and that items are neatly and securely packaged. Consumers often praise the helpful support team for resolving issues quickly. Some reviewers were not happy with subscription renewals and occasional delivery delays that interrupted their routines. A few consumers also noted that certain products have an unpleasant taste which made consumption difficult, while others experienced unexpected skin irritation from topical items.

What people talk about most

Product

Users describe positive interactions with product, highlighting that it is easy to take and incorporates well... See more

Quality

Reviewers mention positive feedback about quality, noting that the products are fantastic and practical to... See more

Subscription

Clients share ambiguous opinions on subscription, highlighting both smooth setup experiences and frustrating... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the team for... See more

Delivery service

Customers report positive experiences with delivery_service, highlighting that packages consistently arrive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Deliveries excellent arrives perfectly on time. Easy to take, packaging really good makes it easy to take and remember. As far as improvements to my skin I haven’t noticed anything dramatic but I... See more

Company replied

Rated 4 out of 5 stars

Great Collagen sachets and a modern professional company that provides a great service. Quick and easy to set up product subscriptions via the easy to use website. Reasonably priced products which are... See more

Company replied

Rated 4 out of 5 stars

There’s seems to be a lot more collagen supplements available at the moment.The cost of Absolute collagen has increased (same as everything) So why should I continue to used your products. Don’t seem... See more

Company replied

Rated 4 out of 5 stars

The marine liquid collagen sachets are easy to use. I changed to raspberry flavour, its easy to swap to other flavours, there are 3 to choose and reschedule deliveries around holidays or edited... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetics Store
  5. Hair Product Store
  6. Vitamin and Supplements Store

Written by the company

The UK's original collagen experts  bring you the cleanest collagen in the game - with a dose that truly delivers. 8,000mg of premium, hydrolysed collagen in every supplement dose and award-winning skincare and haircare collections for absolute results on skin, hair, nails and body. Proven. Pure. Powerful formulas. Trusted by experts. Backed by science. Loved by over 100,000 happy customers. Driven by product, people and planet. A B-Corp® certified business, Absolute Collagen is built on integrity, transparency and authenticity, backing women to age powerfully through efficacious, ethically and sustainably sourced beauty and wellness products - and a loud, unwavering commitment to visibility, representation and empowerment.


Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

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Asks customers to review

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4.1

All reviews

(4,276)

609 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

It’s easy to order but a pain to…

It’s easy to order but a pain to cancel. They don’t cancel without you having to call which doesn’t make it easy. Also I didn’t like the taste at all. It just tasted of fish with a weird after taste.

June 16, 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi, thank you for your feedback!

We're sorry to hear of any frustration - we understand that customers may prefer to cancel their subscription online, and it is something we are looking into, however, at present, we do require customers to reach out to us.

As we understand that not everyone can call, you're welcome to contact us via email as well. Our email address is care@absolutecollagen.com - one of our friendly advisors will assist!

I'll ask a member of our team to reach out to you today to ensure that your subscription has been cancelled!

Rated 5 out of 5 stars

Good quality product

Good quality product

June 16, 2026
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Reply from Absolute Collagen

Hi Linda,

Thank you for your feedback. We're glad to hear that you're enjoying the products!

Rated 1 out of 5 stars

DISAPPOINTING CUSTOMER SERVICE

I had a subscription which I wished to cancel. Didn't have the option on their website. It advises you have to telephone to cancel which is not ideal. I telephoned to do so. Was asked why and I said I don't appreciated being questioned why I wish to cancel. The operator proceeded to advise that as well as cancelling my subscription, my free gift would also be cancelled. I am not concerned about the free gift but I did feel her tone quite off. I will not pursue another subscription. Disappointing!!!

June 23, 2026
Unprompted review
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Reply from Absolute Collagen

Hi Christine,

Thank you for your feedback. We're so sorry to hear of the circumstances you've advised, and have requested some more details for us to look into this further.

While we understand the convenience of cancelling your subscription via your online account, at the moment we do require customers to reach out to us to cancel. We truly appreciate all feedback we receive, so please rest assured that this has been passed on.

Rated 5 out of 5 stars

I love the AC range

I love the AC range - started off with the face creams first, the texture/scent and thickness is just perfect for me. Moved onto the collagen sachets - started with mango but much prefer the raspberry flavour. Thank You!

August 2, 2025
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Reply from Absolute Collagen

Hi Gillian,

We're so glad you're enjoying our AC range, from the face creams to the collagen sachets! It's wonderful to hear you've found your preferred flavour. Thank you for your kind words!

Rated 5 out of 5 stars

Loving taking Absolute Collagen

Loving taking Absolute Collagen. I have noticed a real difference since I started to take it especially in the strength of my nails increasing & not breaking as easily & the texture of my hair feels thicker. Highly recommend!!!

June 21, 2026
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Reply from Absolute Collagen

Hi Claire,

Thank you for your feedback! We are so happy to hear you're enjoying Absolute Collagen and noticing such positive changes in your nails and hair! Thank you for sharing your wonderful experience and recommendation.

Rated 2 out of 5 stars

No noticeable difference after approx 6…

No noticeable difference after approx 6 weeks or more unfortunately.
Will persist for now and keep fingers crossed.

June 14, 2026
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Reply from Absolute Collagen

Hi Tracy,

Thank you for your feedback.

I'm so sorry to hear that you have not yet seen any benefits. In our clinical trial, most people saw benefits after 12 weeks, so we're confident that you'll start to see the benefits soon!

Rated 5 out of 5 stars

So far so good

So far so good. It’s definitely made a positive improvement to my hair and skin. Would recommend.

June 13, 2026
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Reply from Absolute Collagen

Hi Tabby,

We are so happy to hear our product has positively impacted your hair and skin. Thank you for your recommendation!

Rated 3 out of 5 stars

I am on my first box

I am on my first box, I cant say i seen are feel any difference.

Unfortunately it makes me bloated, my joints still hurts no improvement in my hair.

My next box is on the way. I will try to bare the bloating and see if it will work. I will give it another month and write a review when I complete 2 months and see if taking this it will do what is discriped

June 20, 2026
Unprompted review
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Reply from Absolute Collagen

Hi Jeanette,

Thank you for your feedback.

We do recommend that you'll start to see results after the 12 week period, so please do not worry that you've not seen any results after taking 1 box.

We're confident that you'll start to see and feel the results soon!

Rated 4 out of 5 stars

very good but you never send out the…

very good but you never send out the free items i choose!

June 11, 2026
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Reply from Absolute Collagen

Hi Jane,

Thank you for your feedback.

We're sorry to hear that you've not received the free items you've selected. Please reach out to our Customer Service Team via care@absolutecollagen.com, and we will look into this for you

Rated 5 out of 5 stars

Easy to take

Tastes okay. Easy to take in liquid form and box helps record doses.
I have been taking for 4 weeks now and I think I can see an improvement in my face. I would ideally like to feel less joint pain so continuing for next two month.

June 10, 2026
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Reply from Absolute Collagen

Hi Vicki,

We're so glad to hear you're seeing improvements and appreciate you sharing your experience. We hope you continue to see positive results with your joint pain!

Rated 2 out of 5 stars

I've seen no difference whatsoever so…

I've seen no difference whatsoever so far!

June 11, 2026
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Reply from Absolute Collagen

Hi Angela,

Thank you for your feedback. We're so sorry to hear that you've not had any benefits just yet. We recommend that it can take up to 12 weeks to see the full benefits, so we're confident you'll see some benefits soon!

Rated 5 out of 5 stars

The product does what it says

The product does what it says. Really pleased with my 1st month and can see a difference already.

June 9, 2026
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Reply from Absolute Collagen

Hi Susan,

Thank you for your feedback! We're so glad to hear you're pleased with the product and seeing results! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Quick service and always reliable.

Quick service and always reliable.

June 16, 2026
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Reply from Absolute Collagen

Hi N,

Thank you for your feedback! We are so glad to hear you appreciate our quick service and reliability. Thank you for your kind words.

Rated 5 out of 5 stars

This company’s products are amazing

This company’s products are amazing. I have been taking the collagen for about 3yrs. Plus, I am using their serum and moisturizers. I always get compliments about my skin and people comment that I look younger than I do.
Something that I love, I just received a free full size moisturizer in the mail for being a loyal customer. Honestly if you haven’t tried their products yet, give them a try. You won’t be disappointed.

June 9, 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Donna,

Thank you for your feedback!

We are so delighted to hear how much you love our products and the wonderful compliments you receive! It truly makes our day to know you're enjoying your results and our loyalty program. Thank you for your kind words and recommendation!

Rated 4 out of 5 stars

Would have liked my new month before I…

Would have liked my new month before I ran out of current one. Also I thought the monthly charge was to be less than what I have been charged it being a continuous subscription

June 8, 2026
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Reply from Absolute Collagen

Hi Carol,

Thank you for your feedback!

We appreciate your feedback regarding the timing of your new month's subscription and the continuous charge. We appreciate all feedback that we receive.

Rated 3 out of 5 stars

Not a great experience!

Not a great experience!
I think the product seems good which is why I've given 3 stars and not 1 (yet to see if it's effective but only on my first month). Tastes horrible in my opinion but can be mixed with a drink to mask it. The website experience is frustrating and not clear (it's my job to know) - you should be able to cancel, pause or skip through your account, turns out you have to call someone to cancel and when I skipped my order it went through anyway and I was charged. I saw another review saying it's daylight robbery and I agree. Never had this with any other subscriptions. Will be sticking to the brands I know and trust in future.

June 16, 2026
Unprompted review
Absolute Collagen logo

Reply from Absolute Collagen

Hi Fran - thank you for taking the time to leave us your review.

We ask our customers to get in touch if they wish to cancel as we love speaking to our Absoluters and really appreciate the feedback, if we can help in anyway we always want to, so sorry that this caused an inconvenience to you.

If you are not able to call you can of course email us anytime

Rated 5 out of 5 stars

Very good

I've only been using it for a month and I can already see a difference. It's great.

June 13, 2026
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Reply from Absolute Collagen

Hi Aneta,

Thank you for your feedback! We are so happy to hear you're seeing a difference and enjoying it! Thank you for your wonderful feedback.

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