Absolute Collagen Reviews 

4,276
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 633 reviews, reviewers had a great experience with this company. People really love the collagen supplements, noting that they are very easy to take and actively help improve skin, hair, and nails over time. Customers also frequently mention that deliveries always arrive right on time and that items are neatly and securely packaged. Consumers often praise the helpful support team for resolving issues quickly. Some reviewers were not happy with subscription renewals and occasional delivery delays that interrupted their routines. A few consumers also noted that certain products have an unpleasant taste which made consumption difficult, while others experienced unexpected skin irritation from topical items.

What people talk about most

Product

Users describe positive interactions with product, highlighting that it is easy to take and incorporates well... See more

Quality

Reviewers mention positive feedback about quality, noting that the products are fantastic and practical to... See more

Subscription

Clients share ambiguous opinions on subscription, highlighting both smooth setup experiences and frustrating... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the team for... See more

Delivery service

Customers report positive experiences with delivery_service, highlighting that packages consistently arrive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Deliveries excellent arrives perfectly on time. Easy to take, packaging really good makes it easy to take and remember. As far as improvements to my skin I haven’t noticed anything dramatic but I... See more

Company replied

Rated 4 out of 5 stars

Great Collagen sachets and a modern professional company that provides a great service. Quick and easy to set up product subscriptions via the easy to use website. Reasonably priced products which are... See more

Company replied

Rated 4 out of 5 stars

There’s seems to be a lot more collagen supplements available at the moment.The cost of Absolute collagen has increased (same as everything) So why should I continue to used your products. Don’t seem... See more

Company replied

Rated 4 out of 5 stars

The marine liquid collagen sachets are easy to use. I changed to raspberry flavour, its easy to swap to other flavours, there are 3 to choose and reschedule deliveries around holidays or edited... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetics Store
  5. Hair Product Store
  6. Vitamin and Supplements Store

Written by the company

The UK's original collagen experts  bring you the cleanest collagen in the game - with a dose that truly delivers. 8,000mg of premium, hydrolysed collagen in every supplement dose and award-winning skincare and haircare collections for absolute results on skin, hair, nails and body. Proven. Pure. Powerful formulas. Trusted by experts. Backed by science. Loved by over 100,000 happy customers. Driven by product, people and planet. A B-Corp® certified business, Absolute Collagen is built on integrity, transparency and authenticity, backing women to age powerfully through efficacious, ethically and sustainably sourced beauty and wellness products - and a loud, unwavering commitment to visibility, representation and empowerment.


Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

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4.1

All reviews

(4,276)

607 reviews in the last 12 months

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Rated 1 out of 5 stars

Used today for 1st time hoping in time…

Used today for 1st time hoping in time to see a difference. However my scalp is on fire. So
Itchy and red and cannot wait to rewash my hair to get it off my skin. Will not be using again. Unsure on ingredient that has irritated my skin but for me personally won’t be using again.

June 15, 2026
Unprompted review
Absolute Collagen logo

Reply from Absolute Collagen

Hi Lou,

Thank you for your feedback. We're so sorry to hear of that! We've requested some additional information so that we can look into this further!

Rated 5 out of 5 stars

I find the products excellent for my…

I find the products excellent for my needs. I use the face creams and powers I put in a yogurt. They are delivered when I need them.

June 14, 2026
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Reply from Absolute Collagen

Hi Pamela,

We are so glad our face creams and powders meet your needs and that deliveries are timely. Thank you for your wonderful feedback!

Rated 3 out of 5 stars

The flavour of my order was changed…

The flavour of my order was changed without option or trial.
To be honest I really liked the mango and mandarin flavour and did not wish to change. I am not keen on the looser texture or sweet/sharp flavour of the pineapple added to the mango but will tolerate it for now over the lemon or raspberry alternatives.

May 26, 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Julie,

Thank you for your feedback. We're so sorry to hear of any frustration caused. We recently amended our formulation to make it more enjoyable to take - including updating the flavour of our Mango and Pineapple Supplement.

All customers should have received an email advising of this change. Please feel free to reach out to us if you'd prefer to try a different flavour!

Rated 4 out of 5 stars

Product brilliant, sales call not so good

Purchasing was easy, special offer and free gifts were good, however I received a call asking how I was enjoying it all, I had to go mid call due to kids and caller was not happy, don’t appreciate attitude and I had to hang up. Not pleasant

June 13, 2026
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Reply from Absolute Collagen

Hi Anita,

Thank you for your feedback. We're so sorry to hear about your experience and would like to assure you that this will be looked into.

Please reach out to our customer service team via care@absolutecollagen.com, and we will be happy to help!

Rated 5 out of 5 stars

A fabulous range of products

A fabulous range of products, all very high quality.
Always arrive on time and are neatly and securely packaged

June 12, 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Angela,

We're so glad you love our high-quality products and appreciate our timely, secure packaging! Thank you for your feedback.

Rated 1 out of 5 stars

I cancelled my subscription then…

I cancelled my subscription then received a call from a rep offering a discount, I still refused . Money was taken out of my account which is a criminal offence. I sent 2 emails with no reply. I phoned 2 times to query this and was told not to accept delivery and divert it to a post office which I did . Today I received the product in my post box . If they want this product back they can come and pick it up . I am waiting for my refund . This company is awful and would definitely not recommend them .

June 11, 2026
Unprompted review
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Reply from Absolute Collagen

Hi Milena,

Thank you for your feedback. We're so sorry to hear that this is the case, and assure you that we will look into this for you.

Please reach out to a member of our team via care@absolutecollagen.com, and we will be happy to help.

Rated 2 out of 5 stars

The packs dont last 28days

The packs dont last 28days, measured correct 90 day money back cancled after 2 perchuses due to false advertisement its not exceptable they sent 6 sachet but still dont add up i personaly want a full refund or a full pouch of collaginr its not good and not happy so bought ran out way fast bought again then ran out again so its false advertisement on measures, i want to make a complaint if not resolved. Not dising product at all but the advertisement is false id like it rectifing as its every day for 12 weeks doesnt work out at all and i am very disapointed, really you need to make sure the dose is equal for 28days april i bel8ve my first perchuse near end and perchused again out aga8n was due 11th but ran out again so cancled both times did not make 28days so its not 90 day money back as people will not buy products they need to perchuse a few weeks later day light robery 28 days would of been great no isdue i would like it sorting 6 sachets doesnt cut it at all

May 24, 2026
Unprompted review
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Reply from Absolute Collagen

Hi, thank you for your feedback!

We're so sorry to hear of your frustration, and appreciate that the pouch not lasting for the full 28 days has caused some concern.

We recommend that you reach out to our customer service team via care@absolutecollagen.com, they will be able to assist further.

Rated 5 out of 5 stars

An amazing company 💛

An amazing company 💛
Great customer service, so prompt with responses
I have tried all the products, and I love all the products, their fabulous, and great value for money.
I love the regular offers for members, and members free gifts too
Thank you AC 💛😃

June 11, 2026
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Reply from Absolute Collagen

Hi Angie,

Thank you for your feedback! We are so happy to hear you love our products and customer service! Thank you for your wonderful feedback and for being a valued member.

Rated 1 out of 5 stars

Totally misleading when you orderc

Totally misleading when you order

June 10, 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Dave,

Thank you for your feedback. We're so sorry to hear of any frustration that has been caused. If you reach out to our customer service team via care@absolutecollagen.com, we will be able to help further!

Rated 2 out of 5 stars

I am yet to see any difference since i…

I am yet to see any difference since i started taking this product,

June 10, 2026
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Reply from Absolute Collagen

Hi Tracey,

Thank you for your feedback! Our clinical trials show that people whop use the supplement daily will start to see results after 12 weeks.

We're confident you will see results soon!

Rated 5 out of 5 stars

Loving it

Loving it. Feel a difference. Subscription means I never run out.

May 31, 2026
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Reply from Absolute Collagen

Hi Angela,

Thank you for your feedback. We're so glad you're loving it and feeling a difference! We appreciate your feedback.

Rated 3 out of 5 stars

Good products but difficult to…

Good products but difficult to unsubscribe if you want a break for a few months. You have to contact them rather than just doing it online like previously.

May 22, 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Laura,

Thank you for your email. We appreciate your feedback. We're sorry to hear about the difficulty you faced with unsubscribing. We are working to improve this process.

Rated 5 out of 5 stars

Great Product

Product is great and I have always received my orders on time. The website is very user friendly as well. Love it!!

June 8, 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Ginny,

Thank you for your feedback.

We are so happy you love our product and find our website user-friendly. We appreciate your kind words!

Rated 3 out of 5 stars

Week 5

Week 5 can't say I've noticed any difference as yet

June 7, 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Martin,

Thank you for your feedback.

We recommend that you will start to see the benefits of taking the supplement within 12 weeks of starting as long as the supplement is taken daily, so we're confident you will see the benefits soon!

Rated 3 out of 5 stars

The team at absolute were generous to…

The team at absolute were generous to offer me a huge discount when I tried to cancel my subscription. However, I really didn’t see a big enough difference that warranted the subscription cost. I cancelled my subscription and am seeing better results with an alternative supplement

June 7, 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Jo,

Thank you for your feedback!

We appreciate you sharing your experience. We are sorry to hear that you have not had the benefits that you were expecting!

Rated 4 out of 5 stars

The marine liquid collagen sachets are…

The marine liquid collagen sachets are easy to use.
I changed to raspberry flavour, its easy to swap to other flavours, there are 3 to choose and reschedule deliveries around holidays or edited subscriptions and orders.
Neatly packaged and I loved my free gift for subscribing.
Quick delivery and lovely people on the #Absoluters fb page who are friendly and welcoming and im sure a fountain of knowledge and experience if i need to ask .
I noticed within the first 2 weeks a more glowy complexion.
Im now into my 12 week and will be receiving my milestone free gift, there are 3 to choose.
Im hoping to see some tightening in the skin but can definitely see smooth skin on my forehead and around my eyes.

June 7, 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Kelly,

Thank you for your feedback!

We are so pleased to hear you are enjoying the ease of use and flexibility of our collagen sachets and subscription service.

It's wonderful that you've noticed a more glowy complexion and smoother skin.

We appreciate you sharing your positive experience with us.

Rated 1 out of 5 stars

Tricked into subscribing over the phone!

I’ve just received a call from one of AC’s representatives offering me 50% off a welcome subscription. She explained to me that this discount would be added to my account basket, so once I’d done my research I could come back to my account and check out with it. She then confirmed some details with me before going onto approving a payment method to which I double checked and said ‘is this discount being added to my basket as you said or are you actually signing me up for a subscription’ she replied that without a start date I wouldn’t be eligible for the discount so she’s just signing me up for the auto renewal subscription. I’m very pleased I double checked so I could stop her from charging my card, this is not at all what she told me she was doing and I worry that anyone a bit older or less in the know would simply not pick up on that and approve their payment details. Really poor sales tactic if you ask me!🙃

June 8, 2026
Unprompted review
Absolute Collagen logo

Reply from Absolute Collagen

Hi Emily,

Thank you for your feedback.

We're so sorry to hear of this. I've requested some additional information for us to look into this further for you.

Please rest assured that this will be reviewed as a matter of urgency.

Rated 5 out of 5 stars

Great service and you the best collagen…

Great service and the best collagen I ever used.It made huge difference to my skin.

May 31, 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Petra,

Thank you for your feedback! We're so glad our collagen made such a difference for your skin. Thank you for your kind words!

Rated 5 out of 5 stars

It takes time

Partner has been using it but not done much at the moment as she has only just started it

June 6, 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Steve,

Thank you for your feedback! We appreciate you sharing your initial thoughts. We hope your partner enjoys it as she continues using it.

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