Chris was fantastic from start to finish, we could not have asked for more. He is extremely knowledgeable, not only about the car, but about the motability scheme, which was such a help. The experienc... See more
Company replied
Location
Switch locationThe Central Garage, Waters Green, SK11 6JS Macclesfield, Cheshire, GB
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See what reviewers are saying
was looked after on arrival with my Dog Minnie, took a bit longer than expected, but with the valeting wash and Vac was well worth it. Thanks to Lesley and Team for the Visit, 💯👌🌈
Company replied
We were allowed to look around available cars without as sales agent jumping straight on us to allow us to view all options with no pressure. Once we wanted to speak to a sales agent process wa really... See more
Company replied
From the initial booking of my service to collecting my car following the service was a good experience. The reception desk ladies were extremely helpful, friendly and very professional, Leslie was t... See more
Company replied
Company details
Written by the company
More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.
Contact info
The Central Garage, Waters Green, SK11 6JS, Macclesfield, Cheshire, United Kingdom
- 01625 422226
4.8
Excellent
668 reviews
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Replied to 100% of negative reviews
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The staff were welcoming and friendly…
The staff were welcoming and friendly especially the women behind the desk who's name I have forgotten sorry...she was great ,talking me through the procedure
I was offered a coffee when i arrived and they even had a well stocked soft drink fridge at my disposal
The car was looked after
MOT and service
Washed and valeted
Great service
I would definitely recommend 5 star service....thankyou .
June 3, 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you for your fantastic review, Rose. We are delighted to hear that our friendly staff made your visit enjoyable and that you appreciated the complimentary coffee and well-stocked soft drink fridge. It’s wonderful to know that your car received excellent care with our MOT and service, along with a wash and valet. We pride ourselves on providing a pressure-free environment and outstanding customer service, and your feedback truly reflects our commitment to quality and customer satisfaction. We look forward to welcoming you back soon and continuing to support you throughout your ownership journey. Take care and have a great day.
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you, Norman, for your fantastic review. We are delighted to hear that our friendly and professional team provided you with a smooth experience. Our commitment to excellent customer service and knowledgeable staff is what sets us apart, and it’s wonderful to know you felt valued and supported throughout your visit. Your satisfaction is our priority, and we take pride in our strong aftercare commitment. We look forward to assisting you again in the future and ensuring your continued happiness with your vehicle.Take care and have a great day.
Excellent service and good…
Excellent service and good comunication. Couldn't fault it.
June 1, 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you, Micheal, for your wonderful feedback. We're thrilled to hear that you experienced excellent service and good communication. Our friendly staff are dedicated to providing a pressure-free environment and ensuring your satisfaction. We truly value your trust and are committed to supporting you throughout your ownership journey. If you need anything else, please don't hesitate to reach out. We look forward to serving you again.
My car went in for a service and mot
My car went in for a service and mot, on arrival staff were very helpful and guided me where to leave my car. The receptionist was brilliant and explained everything to me. Not being a mechanic myself when I went to collect my car I asked the mechanics some questions, they were very helpful and stopped what they were doing to answer and explain the things I asked, which made me happy that they took the time to do this. All the staff were brilliant and very pleasant, cannot fault anything. 😊
May 29, 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you, Jayne, for your fantastic feedback. We're delighted to know that our friendly staff provided you with excellent customer service and took the time to answer your questions. Our team are committed to ensuring a smooth and stress-free experience for all our customers. Your satisfaction is our top priority, and we truly appreciate your trust in us. We look forward to supporting you throughout your journey with our reliable aftercare. Have a wonderful day.
New Motobility Car from Acorn
picked our new Mobility car up we were greeted and treated very well by the staff had a nice coffee and the hand over went very smooth and easy with Jenna our sales representative everything was explained clearly and we left with a amazing new Kia Sportage Thank you Jenna and the Acorn team .
May 28, 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you, Diane, for your wonderful review. We are thrilled to hear that your experience picking up your new Kia Sportage was smooth and enjoyable. Our team, especially Jenna, is dedicated to providing excellent customer service in a friendly and pressure-free environment. We truly appreciate your kind words and want you to know that we are here to support you throughout your ownership journey with our reliable aftercare. If you have any further questions please feel free to reach out . Take care and enjoy your new car, happy driving. Have a fantastic day.
Went to look at a car
Went to look at a car, Chris came out to see if we needed any help, went through the spec and features of the car we came to view, Chris was courteous and was there when we need any questions answered. During our visit Chris wasn’t pushy and we did purchase the car.
May 25, 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you, Claire, for your fantastic review. We're delighted to hear that Chris provided you with excellent customer service in a pressure-free environment. Our friendly staff is dedicated to ensuring a smooth and transparent car-buying experience, and it's wonderful to know you felt supported throughout your visit. We truly value your trust in us and remain committed to offering quality aftercare as you enjoy your new vehicle. Should you have any questions or need assistance in the future, please don't hesitate to reach out. Take care and enjoy your new car. Happy driving. Have a great day.
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you for your wonderful feedback. . We're thrilled to hear that you found our team efficient, helpful, and friendly. Our knowledgeable staff is dedicated to providing a pressure-free and reliable experience. We pride ourselves on our commitment to quality customer service and aftercare, ensuring that you feel valued and supported throughout your ownership journey. Your satisfaction is our priority, and we appreciate your trust in us. If you need any further assistance, please don't hesitate to reach out. Take care and have a great day.
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you for your 5-star review, Alyn. We're thrilled to hear that you had a positive experience with our friendly staff. Our commitment to providing reliable customer service and a pressure-free environment is at the heart of what we do. We strive to ensure a smooth experience, and it's wonderful to know we met your expectations. Your satisfaction is our priority, and we look forward to supporting you throughout your ownership journey. If you have any questions or need assistance, please don't hesitate to reach out. Take care and have a great day.
All went according to booking schedule…
All went according to booking schedule on Tim with good communication.
Advised with video report and car returned in clean condition.
May 7, 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Dear David, thank you for your wonderful feedback. Our team takes great pride in providing excellent customer service, and it's fantastic to know that our friendly staff made a positive impression. Your satisfaction is our priority, and we appreciate your trust in us. We look forward to supporting you throughout your journey. If you need anything else, please don't hesitate to reach out. Take care and have a great day.
Excellent Team
Ease of booking the service recall for a date to suit myself.
Comfortable waiting area with decent coffee machine and cold drinks fridge too.
Excellent video from Simon, car health check.
All the the Team at Acorn are very helpful and courteous
May 6, 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you, Jacquie, for your fantastic feedback. We are delighted to hear that you enjoyed first-class service at our reception. Our friendly staff is committed to providing reliable and quality customer service, ensuring a smooth and pressure-free experience for all our customers. Your satisfaction is our priority, and we truly appreciate your recognition of our efforts. If you have any further questions or need assistance, please feel free to reach out. We are here to support you throughout your ownership journey with honesty and care. Take care and have a great day.
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you, Steven, for your fantastic feedback. We are delighted to hear that we provided you with the helpful and honest service we strive for. Our team is committed to creating a pressure-free environment and ensuring your satisfaction at every stage of your ownership journey. We truly value your trust and are here to support you with any further needs. Please feel free to reach out anytime. Take care and have a fantastic day.
Excellent all round service
Excellent friendly reception. Car serviced within the expected time frame. Kept informed. Car returned in a fully cleaned state. Very helpful handback with questions expertly answered.
Excellent all round service.
May 5, 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you for your kind words, Brian, We're delighted to hear that the team provided you with such helpful and efficient service. Our friendly staff is dedicated to creating a pressure-free environment where you feel valued and supported .Should you have any further questions or need assistance, please don't hesitate to reach out. We look forward to supporting you throughout your ownership journey with our reliable aftercare. Take care and have a great day.
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you, Michael for your fantastic feedback. We are delighted to know that you enjoyed our quick and efficient service. Our friendly staff are dedicated to creating a pressure-free environment. Your trust means the world to us, and we are committed to providing excellent aftercare and support throughout your ownership journey. If you need anything further, please feel free to reach out. We look forward to serving you again soon. Take care and have a great day.
Very helpful from the minute I walked…
Very helpful from the minute I walked in the door all the information I needed
May 1, 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you, for your fantastic review. We are delighted to hear that our knowledgeable and friendly staff made your car-buying experience enjoyable. Your satisfaction is our priority. We pride ourselves on creating a pressure-free environment and supporting you throughout your ownership journey. Your trust in us means a lot. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
The team are great
The team are great!
Chris was informative and helpful. Kept me up to date the whole way through the purchase of my vehicle
May 3, 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you, Meghan, for your fantastic review. We're delighted to hear that Chris provided you with such helpful and pressure-free service. Our friendly staff is committed to delivering a smooth and transparent car-buying experience, and it's wonderful to know you felt supported throughout the process. Your satisfaction is our top priority, and we're here to ensure you feel valued and supported every step of the way. Take care and enjoy your new car. Happy driving. Have a wonderful day.
Great service from start to finish when…
Great service from start to finish when purchasing a vehicle, no pressure at all.
April 27, 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you, Paul, for your wonderful feedback. We're thrilled to hear that the team provided you with excellent customer service and kept you updated throughout the process. We strive to create a pressure-free environment and ensure a smooth car-buying experience for all our customers. We are committed to supporting you throughout your ownership journey and appreciate your business. If you need anything else, please don't hesitate to reach out. Take care and enjoy your new car. Happy driving. Have a great day .
The purchase of my new Kia Sportage…
The purchase of my new Kia Sportage could not have been easier. Mark Potts was outstanding. Will certainly come back to Kia Macclesfiel in the future
April 30, 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you Andrew, for your wonderful feedback! We're thrilled to hear that you had an excellent experience during the buying process, especially with Mark Potts. Our team are dedicated to providing reliable and trustworthy customer service, and it's great to know that Mark exemplified this. We pride ourselves on creating a pressure-free environment and ensuring our customers feel valued and supported throughout their journey. Your satisfaction is our priority, and we look forward to assisting you with any future needs. Enjoy your new car!
Amazing dealership
Put a reserve on a car i was after, explained as i live 1 hour away would it be possible to keep the reserve on for 2 days until I could travel to have a look and they were more than welcoming for this.
Had the pleasure of having Katie look after me, she was so lovely and brilliant. Took the car out for a drive, and by the end was sold.
Katie has kept me up to date with everything, and it was a pleasure buying my car from here. Staff are lovely, very welcoming space.
April 27, 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you, for your fantastic feedback! We're delighted to hear that Katie provided you with such excellent service. Our dedicated team are committed to creating a pressure-free sales environment, ensuring that your experience is both enjoyable and stress-free. Your satisfaction is our top priority, and we truly appreciate your recognition of our lovely staff. Should you need any further assistance or have questions in the future, please don't hesitate to reach out. We're here to support you throughout your entire ownership journey with reliability and honesty. Enjoy your new car.
Excellent service
Johnathon was so kind and put me at ease straight away . He helped me with choosing my next motability car and made the whole process very easy
April 22, 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you for your 5-star review. We are thrilled to hear that you had a positive experience with our friendly staff. especially Johnathon. Our commitment to providing reliable customer service in a pressure-free environment is at the heart of what we do. We strive to ensure a smooth and transparent car-buying experience, and we are always here to support you throughout your ownership journey. Your satisfaction is our priority, and we appreciate your trust in us. If you have any questions or need assistance in the future, please don't hesitate to reach out. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
Relates to acorn kia Macclesfield I am…
Relates to acorn kia Macclesfield I am disgusted this company sold a vehicle to my best friend who is 80+ years old took a deposit and then sold the vehicle to someone else and saying "sorry" how can this happen he has a receipt for the sale showing a deposit yet they sold the vehicle to someone else is this not breach of contract? You should be ashamed Acorn
April 11, 2026
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Hello Stuart, Thank you for taking the time to leave your review. This isn’t the experience we aim to provide for our customers. We are always concerned when an experience does not meet our high customer standards. Our Customer Care Team will pass this to the Head of Business at the site to review this as a priority and contact you directly to discuss what has happened and work towards a resolution with you. Thank you again for bringing this to our attention.
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