Adorama is one of the best places on the web to purchase camera and optical equipment. They are reliable, trustworthy, and prompt. They offer U.S. Market equipment with full warranty, and they don't e... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The shipment was quick and I had been waiting for this lens to come back into stock. Great packaging and well protected, which is paramount for the amount of money spent to me. Original packaging for... See more
Great product at a good price delivered fast. The Sigma 16mm lens for Canon RF is an extraordinary piece of glass. You know you're getting the genuine product designed for the correct brand when you o... See more
I had been eyeing a Nikon lens for some time. I am an Adorama regular customer but surveyed the market. Hand down, Adorama had the best deal with its provided extras. Ordered on a Monday and was d... See more
Company details
- #4 of 9 best companies in Photo Shop
- #40 of 121 best companies in Electronics Store
Contact info
42 West 18th, 10011, New York, United States
- 212-741-0052
- nancym@adorama.com
- www.adorama.com
4.6
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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They had the camera I wanted
They had the camera I wanted, and it was a fair price. Thank you.
August 17, 2026
The SmallRig batteries with charger...
The SmallRig batteries with charger were as advertised. Actually, the charger was better than I anticipated with it's constant updates on progress. It was packaged well and shipped promptly. And with UPS delivery, they were on time.
August 16, 2026
I initially received an offer for a Nikkor lens.
I initially received an offer for a Nikkor lens of 269$ I like a fool sent it in and got an offer of 60$ because of damage to filter ring of course there was no damage to the filter ring when I sent it in. Don't trust Adorama they are a rip off.
August 17, 2026
Unprompted review
Reply from Adorama
We understand how frustrating it can be to receive a final trade-in offer that differs significantly from the initial estimate. Initial quotes are based on the information provided before an item is received, while final values are determined after a physical inspection of the equipment and its condition.
We’d be happy to take a closer look at the details of your trade-in and review what occurred. Please email me directly at nancym@adorama.com with your trade-in information so I can look into this further.
Nancy Miller
Customer Service Ambassador
The usual fine Adorama experience!
August 16, 2026
The process of searching for items and…
The process of searching for items and checking out was very easy. The packaging my item arrived and was exceptionally good. I am very happy with your company.
August 16, 2026
The return process has been very very…
The return process has been very very slow and poorly documented.
August 17, 2026
Unprompted review
Reply from Adorama
We’re sorry to hear that your experience with the return process has been frustrating. We understand how important clear communication and timely updates are, and we’d appreciate the opportunity to take a closer look into what happened.
Please email me directly at nancym@adorama.com with your order details, and I’ll be happy to review this further and see how I can assist.
Nancy Miller
Customer Service Ambassador
I haven’t received one of my deliveries…
I haven’t received one of my deliveries yet, no good explanation.
August 15, 2026
Reply from Adorama
Thank you for bringing this to our attention. We’re sorry to hear that one of your deliveries has not yet arrived and that you haven’t received a clear update regarding the delay. We’d like the opportunity to look into the situation more closely and see what information we can provide.
Please reach out to me directly at nancym@adorama.com with your order number and any relevant details. I’ll be happy to review the delivery status and work with the appropriate team to make sure this is properly followed up on.
Nancy Miller
Customer Service Ambassador
Every step in the process was…
Every step in the process was exceptional. Although my order was backordered they kept me informed during the wait. Personnel were outstanding and first rate.
August 8, 2026
Great price and service.
Customer Service I received from Stanley and the phenomenal price of the Klipsch subwoofer which I’m looking forward to purchasing another as soon as they are available. Thank you.
August 14, 2026
Great Seller
August 7, 2026
Prompt shipping
August 14, 2026
2 cameras at once!
Great products, service and shipment and delivery. We bought two Canon cameras and an adapter. Quite an investment and we’re happy we went with Adorama. Keep up the great customer service!
August 5, 2026
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