Advance Carpet One Floor & Home Reviews 

91
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Salesman knowledge was outstanding. Took a minute for material to arrive but install was scheduled right after it came in. Installers were great and super careful with our furniture. Overall great exp... See more

Rated 5 out of 5 stars

Susan Cherkiss at Advance Carpet One is outstanding! Her knowledge and attention to detail is priceless. As a realtor, I recommend her to all my clients who are looking for new flooring. Advance C... See more

Company replied

Rated 5 out of 5 stars

Another great job by Advance Carpet One! Susan Cherkiss and her crew of professional installers are simply the best. We will continue to use them for all of our flooring needs. Thanks everyone!... See more

Company replied

Rated 5 out of 5 stars

Went to Advanced Carpet One looking for some commercial flooring for my retail store. I wasn't quite ready to make a purchase and Domenic took the time to understand where I was at in the process. H... See more

Company replied

Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

91 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(91)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

the sales rep

the sales rep, Lou, was fantastic. the installers were, great also. I think the pricing could have been better. other than that, I was totally satisfied

August 22, 2017
Unprompted review
Advance Carpet One Floor & Home logo

Reply from Advance Carpet One Floor & Home

Hi, Edmund. Thanks for taking the time to leave this review. We're glad that you had a pleasant experience with us! We will pass your kind words on to Lou.

Advertisement
Rated 5 out of 5 stars

New carpet review

Salesman and other staff in the display office were helpful and very courteous. I love my new carpet. The installation process went smoothly and the installers were wonderful.

July 12, 2017
Unprompted review
Advance Carpet One Floor & Home logo

Reply from Advance Carpet One Floor & Home

Thanks, Sharon! Let us know if you ever need anything else. We're happy to help!

Rated 5 out of 5 stars

Great Experience!

They had patience with our pickiness, they had convenient scheduling, and they tore out and installed all in one day. We are very pleased with the results!

July 11, 2017
Unprompted review
Advance Carpet One Floor & Home logo

Reply from Advance Carpet One Floor & Home

Hi, Michael and Amanda. We know that committing to new floors can be intimidating, and we're just here to help make the process a lot easier. Thanks for the kind words!

Rated 5 out of 5 stars

carpet installation

NIce job of installation, no problems, professionally done ! Service was excellent both on the sales and installation portions of the purchase.

December 7, 2015
Unprompted review
Advance Carpet One Floor & Home logo

Reply from Advance Carpet One Floor & Home

Hey Sue and David, we’re so glad the service was excellent from top to bottom! We hope to work with you again for future projects!

Rated 5 out of 5 stars

Great products and service

Susan was so wonderful in helping us find the right carpet and hardwood flooring. Even after we couldn't decide on a sample from the carpet one store, she told us to look around and let her know if we found one we liked. She got us a great price on hardwoods that we loved, and look amazing in our home. She always finds answers to my questions right away, and if there is a problem, she makes it right. The installers for both the carpet and hardwood where polite, professional, and did an exceptional job with installation. Thank you all!!!

November 26, 2015
Unprompted review
Advance Carpet One Floor & Home logo

Reply from Advance Carpet One Floor & Home

Hey Kristin, we appreciate you taking the time to write us a review! We’re so glad Susan was so wonderful in helping you find the right carpet and hardwood flooring for your home. Thanks for being a customer!

Advertisement
Rated 5 out of 5 stars

Great.

Everything went perfect for us.

November 25, 2015
Unprompted review
Advance Carpet One Floor & Home logo

Reply from Advance Carpet One Floor & Home

Thank you Lindell & Darlene for the review, we are happy to hear that everything was perfect for you!

Rated 5 out of 5 stars

Everyone performed as promised.

The installation was quick, efficient and very well done.
My contacts were professional and, as I said, performed as promised, which is all I can ask of any business transaction.

November 24, 2015
Unprompted review
Advance Carpet One Floor & Home logo

Reply from Advance Carpet One Floor & Home

Hey Jim & Carol, we’re so glad the installation was quick, efficient and well done. We hope to provide the same service again in the future!

Rated 5 out of 5 stars

BEST SERVICE AND WORK EVER!!

I have owned my home for 20 years and have had many different occasions where I needed work done in and around my house. I can say that this experience in working with Advance Carpet was the best experience of that entire time. The sales associate was very attentive to my questions and to giving me ALL the information I needed to make my decision about the flooring I wanted and the follow-up through getting the work done was top notch. The work by the installer was excellent in every way. He called before he arrived. He worked the entire time he was here. The work was the best I have ever seen with attention to every detail. The result was ---well - I am just running out of adjectives, but the result was amazing. I am so happy with the flooring, and I am so happy with the overall experience. It is so good to have an experience where someone does what you have paid for and even better than you expected.

November 24, 2015
Unprompted review
Advance Carpet One Floor & Home logo

Reply from Advance Carpet One Floor & Home

Hey Vickie, thanks for the positive review! We’re pleased to hear that our team provided you with the best experience and work you’ve ever had. Our goal is to always make sure our customers are happy with the end result of their product installation and experience. We look forward to working with you again for future installations!

Rated 5 out of 5 stars

The Best Service, the Best Product and the Best Advance Carpet One Floor & Home Sales Representative!

Our new kitchen floor is beautiful. All things went smoothly from sales to installation. We randomly selected a high quality company that sold us a high quality floor. It really looks and feels terrific!

Rebecca Lynn is the best of the best, a saleswoman who knows her stuff, and who oversaw every detail. KUDOS! We have no doubts that if there are any issues with the Armstrong floor, she will take care of everything. THANK YOU!

November 20, 2015
Unprompted review
Advance Carpet One Floor & Home logo

Reply from Advance Carpet One Floor & Home

Hey Mike, thanks for taking the time to write us such a positive review. We’re so glad the whole process went smoothly and you now have a beautiful new kitchen floor! We completely agree with you about Rebecca. If there’s an issue, she’ll come to the rescue and help take care of everything. We hope to work with you again in the future!

Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look