Affordablemac Reviews 794

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

I bought two Mac chargers back in May 2025 from Affordable Mac. One of them stopped working about six months after purchase. I contacted the company to ask if they could help, but I was basically... See more

Company replied

Rated 5 out of 5 stars

An absolute gem of a company!!! After scouring the internet for an affordable (no pun intended) & trusted website, I found these guys. Purchased a refurbished 2017 13' mac, which basically came... See more

Rated 5 out of 5 stars

I bought a 2017 iMac from Affordable Mac and it was by far the best refurbished iMac I found while searching online. The cost was extremely competitive and the condition was like new. It even came wit... See more

Rated 5 out of 5 stars

Amazing! Just had a great experience with affordablemac after purchasing a mac book pro. I needed to purchase a second mac and after having difficulty with my first mac purchased second hand i d... See more

Company details

  1. Computer Store
  2. Computer and Accessories Store
  3. Computer Hardware Manufacturer
  4. Computer Service
  5. Computer Wholesaler
  6. Used Computer Store

Information provided by various external sources

Affordable Mac Offering Elite Apple Macs at an Affordable Price


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

794 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Two broken chargers within 6 months

I bought two Mac chargers back in May 2025 from Affordable Mac. One of them stopped working about six months after purchase. I contacted the company to ask if they could help, but I was basically brushed off. They said it was probably just a blown fuse, even though I explained it worked intermittently and the fuse wasn’t the issue. After that, they stopped replying altogether.

Now, the second charger has broken too the input has completely snapped off. I’m not going to bother contacting them again after how I was ignored last time.

For what these cost, I’d expect them to last at least a year, and that’s me being generous, to be honest. Really disappointed with both the quality of the chargers I bought and the customer service. I wouldn’t recommend buying from this company.

October 30, 2025
Unprompted review
Affordablemac logo

Reply from Affordablemac

Hi, we replied about your problem. The most common thing to go wrong is a fuse blowing which is in the UK plug as a protection. When you said it was not the fuse but the actual plug at fault we sent you a replacement plug. As you have not come to us about the other problem we cannot help you. I have emailed you asking for more info about the other problem but not had any response yet.

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Rated 1 out of 5 stars

Avoid. They sell defective products and do not replace them.

I bought a keyboard from this company which turned out to be faulty. When I contacted them for a replacement, they ignored me. Scam company. Avoid like the plague.

July 31, 2024
Unprompted review
Affordablemac logo

Reply from Affordablemac

Hi, we have not received any request about any problem with anything bought recently. If you could please contact us via email or from the online form on our website so we can see what the problem is. We would never leave a customer with a faulty item. Our email is info@affordablemac.co.uk. Please reach out urgently as we need to understand what has gone wrong

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Rated 4 out of 5 stars

Great iMac

Great iMac, I was expecting to see some evidence of wear and tear but it was immaculate. Quick delivery and very well packed. Liked that it came with a wireless keyboard and mouse. The only issue I had was that it was advertised with OS Monterey but it had Big Sur. I easily upgraded it to Monterey but didn’t expect to have to. Otherwise it would have 5 stars.

September 28, 2024
Rated 5 out of 5 stars

Excellent customer service attitude.

Due to a system error the mac I ordered was no longer available. Without hesitation I was offered a more expensive model at the same price as the one I had ordered. It arrived the following morning and is a grear machine. Very happy with the service - well done guys!

July 24, 2024
Rated 5 out of 5 stars

Amazing

Amazing!

Just had a great experience with affordablemac after purchasing a mac book pro. I needed to purchase a second mac and after having difficulty with my first mac purchased second hand i decided to go to affordablemac and have been very happy.

Fast delivery and perfect clean condition with chargers and a case for free! Would highly recommend and use again

July 11, 2024
Unprompted review
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Rated 1 out of 5 stars

Beware

Beware, fraud company. Should be ban in UK

July 4, 2024
Unprompted review
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Reply from Affordablemac

We believe this to be a competitor writing multiple false reviews.

Rated 1 out of 5 stars

🖕🖕🖕Beware this stupid fraud company

🖕🖕🖕Beware this stupid fraud company
They will let you down when you need them the most and i promise they will base it on the fact that they are an online company. You will not understand how scam they actually are until you have a return issue. They will waste your time and have you suffer even more when you’re already feeling devastated after a road accident. It’s like mental torture and i just don’t have a clue how and why they are getting away with this OMG!

July 4, 2024
Unprompted review
Rated 5 out of 5 stars

Great products and great price!

Really great products at a really great price. Was really surprised with the quality of the their own brand macbook pro charger.

Would really recommend!

Only thing was I didn't get too much tracking information on my parcel, but it did come within 3 days and it was free postage so was happy with that too.

June 29, 2024
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Rated 5 out of 5 stars

An absolute gem of a company!!

An absolute gem of a company!!! After scouring the internet for an affordable (no pun intended) & trusted website, I found these guys.

Purchased a refurbished 2017 13' mac, which basically came like new. I couldn't be more satisfied. The laptop came the very next day with no issues or obstacles.

Can't thank you guys enough!!!!

May 22, 2024
Unprompted review
Rated 3 out of 5 stars

Thought it was a refurb original charger (partly my fault)

I'll give three stars as I was under the impression I am buying an original refurbed apple charger. Nothing original with I bought here :(

I checked again and it says clearly this isn't original on it. Just that since you are selling refurbed macbooks this was the context. And the google keyword that led me to buy was refurbed mac charger. Anyways, that's why 3 stars and not one :)

I googled "refurbished mac charger" and you are the first organic result and the first sentence on the google result says "Refurbished MacBook chargers for MacBook Air or MacBook Pro."

May 13, 2024
Affordablemac logo

Reply from Affordablemac


Here's your revised text with corrected grammar and spelling:

Hi,

Thank you for purchasing from Affordable Mac. Your feedback is important to us, and we recognize that you may have felt misled by the Google keyword. The reason Google directed you to our site is that we do indeed sell refurbished MacBook chargers, but unfortunately, not for the 140W model. We found it was too expensive, so we manufacture our own 140W USB-C charger, which has excellent reviews and can be sold at a lower price than the refurbished ones.

Again, we apologize for the misunderstanding. You can, of course, return the product for a full refund, as with any product on our site, if returned within 14 days.

Rated 5 out of 5 stars

Great product and experience !

Great service, very prompt and great product. I was very please with the quality of the MacBook Pro I ordered - when they say Grade A - they mean pristine. Pre sales experience was very good as well; I called them a few times to discuss spec etc and they were very helpful.

May 1, 2024

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