Airparks Reviews 

Always using this service, nice staff, easy to find, good location

Very unprofessional and rude staff at the entrance. The manager listened and may have even reviewed the CCTV, yet he did not offer any apology for his staff’s behaviour. Using the F‑word towards customers is completely unacceptable. I understand it was a hot day, but there is absolutely no justification for swearing at a customer without any reason. This behaviour is disgusting and far below basic service standards. Car park is near the aiport &they offer a shuttle service every 10-15 minutes.

Easy to access, reasonable price. Always spaces.

At the Novotel, where I booked in the night before my flight, there was no parking spaces left (even though I arrived in good time and parking there was provided as part of the Airparks package). The reception at the hotel admitted it was overbooked. In the end I left the car in an exposed position and not in a proper parking space (which the hotel allowed in the circumstances). The post code given on my booking confirmation for the meet and greet car park was incorrect - it was given as the same as that for the Novotel!

Having used Birmingham Airparks previously we booked again but this time the experience was not quite the same, we parked and the shuttle bus was waiting so that was good but the attitude of the driver towards a disabled passenger was appalling…luckily the passengers approaching the bus did not hear what he said!
On our return to the car park, in pouring rain, we got off at Zone 2 as stated on our tickets and looked for the car - no luck until we found it in Zone 3 by which time we were all soaking wet!
It’s quite hard to find/remember landmarks on these car parks unfortunately!

Excellent trustworthy reliable company, hassle free journey without any worries, very easy process. Keep up the good work.

Easy booking, cheaper than official site, perfect communication.
5 min walk to terminal. You keep your kees.Perfect.

Easy signage to find the P12 car park at Manchester Airport and entry was faultless. However, it was a bit of a walk to T2, more than suggested on the Car Park Selection website.
That was the only disappointing part.

Park in the car and going to the airport was absolutely fine, it was the return. We waited 45 minutes for the shuttle bus. The first one came to South terminal and it was full of passengers being dropped off at North terminal and there was no room for us. Then I found my car had a flat tire. It had obviously not been checked.

Easy to book, great location for a walking-distance car park, easy to be read through the barrier by ANPR without having to scan code etc.

First time we've used your services, a great experience. All ran very smoothly

First class system,all personnel are extremely pleasant and helpful and the new return key system is excellent, wouldn’t use any other parking than meet & greet.

Avoid this company like the plague. Failed to turn up on the day. We arranged a park and ride with Airparks, only to discover that the number they left for is to call on was unanswered, despite calling over 15 times.

Easy to book and get to my parking, reasonably priced for security and piece of mind, no issues at all.

Perfect. Well organised. Will definitely use again

Excellent service for Luton Airport. Staff was on hand to assist booking in. Return flight was delayed but bus was waiting at 00.30h. Retrieving car was straight forward. Never had an issue with this company, which I have used many times

I've used Airparks multiple times & never had any issues... Until last night. I got into my car to find the back of the driver seat reclined, the seat itself was all the way back with the anti-submarine thigh extension pulled forward. Basically you absolutely wouldn't/couldn't drive a car with the seat in that position. The drivers side mirror had also been adjusted so it was facing the window. Also, the ventilated seat was on max as was the aircon, I believe someone had used it as a place to take a break from the heat over the weekend.

Since 3 years ago when first booked to Airparks, I use only their services when needed to go abroad. They are very polite, well prepared and covered all my needs related to park my car close enough for the airport. Easy to book, very convenient, safe, reliable, easy to drop-in/off my car and always good connection to/from the airport assured. Very pleased with them!

Used this company in edinburgh a few times. It's very efficient, and easy to use. The staff are helpful , we did not have to wait long for pick up or drop off. I'd definitely use them again.