AJMovers Reviews 

254
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, past reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the incredibly professional and efficient team for handling home relocations smoothly from start to finish. Consumers also highlight the highly reliable delivery service, noting that their furniture and carefully packed belongings always arrive safely on time and in pristine condition without any damage or delay. However, some people specifically mentioned unexpected extra costs and expressed very strong dissatisfaction with the overall service quality. A few reviewers additionally noted serious issues regarding professional conduct, communication breakdowns, and hidden pricing transparency during their complex international moving experiences.

What people talk about most

Service

Clients share positive opinions on service, frequently describing the teams as professional, punctual, and... See more

Staff

Consumers find staff to be positive, highlighting that the teams are extremely professional, punctual, and... See more

Price

Reviewers highlight ambiguous aspects of price, as some consumers found the cost great value and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

AJMovers were absolutely brilliant. We had been seriously let down by a bunch of cowboys and needed 6 moving boxes and two bikes transported from UK to southern France at very short notice. Andy was b... See more

Rated 5 out of 5 stars

AJ Movers made our move from Switzerland to the UK easy. They packed everything carefully, handled customs well, and arrived on time with no damage.​ The team was friendly, fast, and professional... See more

Rated 5 out of 5 stars

AJ Movers moved us from London to Copenhagen. They were extremely professional, helped us with packing delicate items and were very communicative. They arrived at our house on time and at our new pl... See more

Rated 5 out of 5 stars

The move from Nice was extremely smooth thanks to the excellent team who packed shipped and delivered our furniture in the most professional way . Highly recommended


Company details

  1. Moving and Storage Service

Written by the company

Professional house and piano movers !Completed 25000+ moves in 15 years! We done 1000s of moves to Swiss.Germany,Austria,Spain.France,Italy,Ireland. Piano movers,House relocations, Furniture movers.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

254 reviews

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No recent history of asking for reviews

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4.3

All reviews

(254)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional service …

Professional service which I highly recommend. They moved my Steinway piano and a sofa with great care from Oxford to London. They did a fantastic job.

March 19, 2021
Unprompted review
Rated 5 out of 5 stars

Glad I used AJMOVERS for my UK to…

Glad I used AJMOVERS for my UK to FRANCE move. Professional, punctual, hassle free experience from start to finish (which lets face it is what we all want when moving). Highly recommend!

March 6, 2021
Unprompted review
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Rated 5 out of 5 stars

Great service!!!

I honestly had the best service from Andy and the movers. I was not able to be on site in London and they took care of everything from A to Z, packed everything neatly and I received mypackages only 3 days later in France. Andy was extremely responsive and efficient with every question I had. I cannot stress enough how good they were,, definitely recommend them !!

March 4, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent removal service

I highly recommend this removal company! I was very anxious about our house move as i have a lot of stuff including furniture, but they did an amazing job from start to finish! They stack things so well, they can fit double of what you think in a van. They disassembled and reassembled my furniture and were generally very pleasant and took pride in their job. It made the whole thing a lot less stressful!

March 2, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing job on EU-UK move

Am so grateful to Andy and his team for doing a tricky EU to UK furniture move for me. Answered all of my questions efficiently and knowledgeably and the move itself went super-smoothly. Amazing job!

February 22, 2021
Unprompted review
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Rated 5 out of 5 stars

Huge thanks for problem free move

Huge thanks for a problem free, fast move from London to Cologne. We accepted the quote through Anyvans and within 3 days all the goods were in their new home. Pleasant to deal with and polite. Couldn't believe that this was possible in the middle of lockdown!

February 4, 2021
Unprompted review
Rated 5 out of 5 stars

Recommended for last minute moving help

I would recommend AJ movers and use them again if I have other moving needs. We had to move house in the middle of Covid lockdown, and the previous mover we had arranged backed out on us at the last minute due to the lockdown and other committments he had to move his own warehouse (for some reason). I got a quote from AJ on shiply. Movers arrived right on time (in fact a little early) and went straight to work. They packed their van very well and got way more in than I would have ever expected. This helped to reduce the amount of trips between the two houses they would need to make. We had a lot of large and heavy pieces, tight staircases to negotiate, and cramped rooms as we had already moved a lot of boxes ourselves. In hindsight, I would have just let them move everything and it would have been easier had I had more time to plan the last minute change of plans. Movers were polite and did everything I asked, even with a few changes as we went along. Would highly recommend.

January 15, 2021
Unprompted review
Rated 5 out of 5 stars

Move from italy to england.

I got ajmovers to carry out a move from italy to england and they were excellent. Wouldnt hesitate to reccomend. The communication was quick and very efficient and the guys that loaded and unloaded the van were very polite, friendly and helpful. I honestly can't recommend enough and I would use again and again. Thank you.

January 7, 2021
Unprompted review
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Rated 5 out of 5 stars

Very pleased with AJMovers

Very pleased with AJMovers. They moved our venerable 1920s upright piano from Sheffield to Portugal at a reasonable price, safely and satisfactorily. The movers were polite and professional; they used exactly the right equipment, and they phoned to alert us before collection and delivery. The arrangements were made by txt; communication was good; uncertainties, which are surely inevitable, quickly clarified. I 'm happy to recommend them.
We booked them through Anyvan, who provided helpful information, paperwork and service

November 14, 2020
Unprompted review
Rated 4 out of 5 stars

Great care taken by crew during piano move

I had asked this company to move my upright piano from Germany to England. I was offered a competitive quote, which I found very reasonable given the logistics involved. My only slight quibble would be that there appeared to have been some lack of communication between Andy and the crew collecting the piano, as they were surprised to learn there would be 5 steps in Germany, which I had mentioned to Andy during our communication via Shiply and expected to be relayed to them. When I met the crew in England, they were polite and handled my piano with great care. As I was unable to receive my piano straight away, I was also offered free storage, which then enabled a swift move once I was ready. It’s also worth mentioning that the crew were with the exception of one person Covid compliant and wore face masks. I would have also preferred for the final payment to be arranged sooner, as I was left with having to sort it out with the crew on site, waiting for confirmation that I had in fact paid the balance.

November 14, 2020
Unprompted review
Rated 4 out of 5 stars

I had to remove my belongings from London

I had to remove my belongings from London and delivered to 2 stops in Switzerland and one in Italy.
I had booked via Anyvan and got a competitive quote from Andy. All my goods in one van doing the 3 stops, a bliss! Anyvan people were very helpful and it was booked quickly. My contact with Andy came mostly from my side via e-mail and text, during these exchanges I found out that they do not take care of parking permit however do take care of the customs forms. But no payment terms or conditions were given at any time.
The move due to Covid was stressful as I could not be on location in London. But the crew called at the agreed time and showed up on time. On the agreed moving day, there was some confusion as to what to pick up and what was going where as the crew on location did not have the full inventory sheet that had been sent to Andy. Quickly resolved with a call to their office and I sent them my inventory sheet again and all seem to be Ok. The crew was polite and efficient in removing the goods but left me with no confirmation nor signed inventory sheet. Andy reassured me via mail and Anyvan on my call vouched for the honesty of this company.
The next day my goods arrived to Switzerland at both location, I was each time advised an hour before and called once they were on location. The drivers were efficient, polite and did not let me pick any of the boxes. They reassembled furniture and not one item was broken nor scratched. Same scenario in Italy the next day. I was however put under pressure to emit payment via bank transfer before my goods were moved to the next destination, situation that I was not made aware as I made my down payment via credit card through Anyvan. All In all I give 5 stars for the crew on site and would use them any time it was the most efficient and polite movers I had ever used but on the Administrative only a 4 as a lot of the stress was created due to lack of communication on the process from the get go. Just clarify your process ( quick mail telling all the info pertaining to the move and term of payments) from the start and a signed confirmation on pick up) and you will be a five star + in my book!

November 14, 2020
Unprompted review

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