Excellent service. Goods dispatched in Melbourne on Tuesday and delivered in Sydney Wednesday without charge. Product (Kia roof bars) were exactly as described, fit well and no hassles installing.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am happy I was able to get genuine holden parts still as I have 3 holdens. The parts last longer and fit better. The price was excellent compared to any where else or buying parts separately. I have... See more
My order was supposed to be cancelled as it was the wrong part however it was still shipped anyway. That would not be so bad except that nobody has responded to my calls or emails for the last week... See more
Company replied
Good service, delivery was a bit slow, product came in a box which was squashed on arrival, had no other protection around it except a plastic bag, poor packaging, product was alright. Product was in... See more
Company details
Written by the company
Alan Mance Store offers genuine automotive part supplies for most makes and models including major vehicle brands Hyundai, Isuzu UTE, Mitsubishi, Suzuki, LDV, RAM Trucks, KIA & More. We also offer a wide range of paint supplies, accessories and workshop essentials from trusted brands such as ACDelco, PPG, Anest Iwata, Chicago Pneumatic and 3M.
Contact info
431 Barkly Street, 3011, Footscray, Australia
- (03) 9396 8053
- partsfootscray@ammotors.com.au
- www.alanmancestore.com.au
A Good Experience
Item was as described, both cost and freight were extremely competitive with item delivered in good order and condition.
October 4, 2024
Advertisement
Easy ordering and fast delivery.
September 16, 2024
I had a great experience at this…
I had a great experience at this dealership. The staff was friendly and took the time to answer all my questions without pressuring me into a purchase. The selection of vehicles was impressive, and I found the car I wanted at a reasonable price. The only downside was that the financing process took a bit longer than expected
September 27, 2024
Unprompted review
Did well, thanks!
The part was perfect and at a good price. It arrived quickly, too!
The only recommendation I'd make is to send an order confirmation when the order is placed. I didn't get one and, not knowing the Alan Mance name, spent a couple of days wondering if I'd been scammed.
August 30, 2024
Advertisement
Very fast service post out to me
August 16, 2024
I ordered the part on 11 August but…
I ordered the part on 11 August but still tracking shows nothing. Sent 3 email s but no response, called parts , declined. I hope someone is taking action to provide me with some information about my order status. Cheers
August 11, 2024
Advertisement
Parts cane really quick & fit…
Parts cane really quick & fit perfectly.
I was a little unsure when I received a status update as delivered but only delivered to Melbourne Airport.
August 7, 2024
Didn’t receive order confirmation until…
Didn’t receive order confirmation until 6 days after purchase. I was advised staff illness caused delays. I had to follow up the order to ensure it was shipped.
August 1, 2024
I have returned the car mats as they…
I have returned the car mats as they didn’t fit. I’ve sent you an email regarding same. The label on the package says it’s fits my electric Kona but it doesn’t as you can see from the picture in the email. If you have the right mats please resend, if you don’t please refund
Thanks
M. Shepard
July 30, 2024
Advertisement
I received my car mats quickly however…
I received my car mats quickly however they were not suitable for my vehicle. I have been unable to arrange for return and refund after contacting 3 times by phone and email.
August 12, 2024
Unprompted review
Fast delivery service.
July 11, 2024
Parts people were great to deal with-…
Parts people were great to deal with- and arranged quick delivery. Parts were not easy to find as well!
June 23, 2024
Advertisement
Order online, money refunded and no communication
Ordered item online with inventory showing one available, received confirmation and copy of invoice via email.
One week goes and I wonder what happened to the order, to my surprise a credit has been applied to the credit card to the full purchase amount, I take it the order got cancelled.
One star rating given due to no communication as to why the order was cancelled and why put up an item for sale online showing stock availability and then not actually complete the job.
June 27, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.