Alan Mance Store Reviews 1,164

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service. Goods dispatched in Melbourne on Tuesday and delivered in Sydney Wednesday without charge. Product (Kia roof bars) were exactly as described, fit well and no hassles installing.... See more

Rated 5 out of 5 stars

I am happy I was able to get genuine holden parts still as I have 3 holdens. The parts last longer and fit better. The price was excellent compared to any where else or buying parts separately. I have... See more

Rated 4 out of 5 stars

My order was supposed to be cancelled as it was the wrong part however it was still shipped anyway. That would not be so bad except that nobody has responded to my calls or emails for the last week... See more

Company replied

Rated 4 out of 5 stars

Good service, delivery was a bit slow, product came in a box which was squashed on arrival, had no other protection around it except a plastic bag, poor packaging, product was alright. Product was in... See more

Company details

  1. Auto Parts Store
  2. Auto Body Parts Supplier
  3. Auto Machine Shop
  4. Car Accessories Store
  5. Car Dealer
  6. Car Service

Written by the company

Alan Mance Store offers genuine automotive part supplies for most makes and models including major vehicle brands Hyundai, Isuzu UTE, Mitsubishi, Suzuki, LDV, RAM Trucks, KIA & More. We also offer a wide range of paint supplies, accessories and workshop essentials from trusted brands such as ACDelco, PPG, Anest Iwata, Chicago Pneumatic and 3M.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

Item wasn't as described,was according…

Item wasn't as described,was according to the photograph a clutch assy was included.The compressor didn't have it on.
As it happens I can fit my old one so not so concerned about it.5 stars because I believe I got a very good deal.

November 29, 2023
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Rated 5 out of 5 stars

Be specificBe specific: Provide specific details about what you liked or disliked about the product, service, or experience. Include examples or anecdotes to illustrate your points. Use a balanced ton

Be specific: Provide specific details about what you liked or disliked about the product, service, or experience. Include examples or anecdotes to illustrate your points.
Use a balanced tone: Strive for fairness and objectivity in your review. Avoid overly positive or negative language, and provide a balanced assessment of the pros and cons.
Include relevant information: Mention key details such as price, quality, features, and any unique aspects that may be important to others considering the product or service.
Be honest and authentic: Share your genuine thoughts and feelings about the subject of the review. Avoid exaggerations or fabrications as it can undermine the credibility of your review.
Consider the target audience: Think about who might be reading your review and what information they would find most useful. Tailor your review to address their potential questions or concerns.
Provide constructive feedback: If there are areas for improvement, offer constructive suggestions or recommendations on how the product or service could be enhanced. This can be valuable feedback for both the business and potential customers.
Proofread and edit: Take the time to proofread your review before submitting it. Check for grammar and spelling errors to ensure clarity and professionalism.

By following these guidelines, you can write a thoughtful and useful review that will provide valuable insights for others.

November 1, 2023
Unprompted review
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Rated 1 out of 5 stars

Only part order delivered. No response to request for second part delivery/refund

My order (#1000039424) received 4th July 2022 without the Genuine Suzuki Swift Flexible Mudflap Set (SKU: 990E0-53R13) item as ordered. Despite a number of subsequent emails (latest 18/10/2023) and telephone calls neither part nor refund received.

October 19, 2023
Unprompted review
Alan Mance Store logo

Reply from Alan Mance Store

Hi Paul,

Seems like you are sending email to old one. Please email to: partsfootscray@ammotors.com.au

We aplogise for any inconvenience.

Kind Regards
Alan Mance Store

Rated 1 out of 5 stars

I received a rear technician step for…

I received a rear technician step for my Hyundi Staria with missing fitting parts. I've sent them 3 emails and had no response. Triied to call multiple times for 2 weeks to ask for the missing part and had not 1 single answer.
I'm extremely upset with the service and communication.

February 22, 2023
Unprompted review
Alan Mance Store logo

Reply from Alan Mance Store

Sorry to hear that Yuri you had a bad experience, please give me a call, Phil Mance 0418316832

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Rated 2 out of 5 stars

Rang various times and no return calls…

Rang various times and no return calls also emails not answered very slow in delivery

February 14, 2023
Alan Mance Store logo

Reply from Alan Mance Store

Hi Kevin,

We are having staffing issues at the moment & Store is closed down from purchasing.

We apologise for any inconvenience.

Kind Regards
Alan Mance Store

Rated 1 out of 5 stars
Alan Mance Store logo

Reply from Alan Mance Store

Hi Simon,

We are having staffing issues at the moment & Store is closed down from purchasing.

We apologise for any inconvenience.

Kind Regars
Alan Mance Store

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Rated 4 out of 5 stars

The package was delivered quickly

The package was delivered quickly. The only suggestion I would like to make is that the floor mats are actually in mail bags and not just in their protection bags, mainly fir security purposes.

February 22, 2023

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