Albion Windows and Conservatories Limited Reviews 

234
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff, pointing out that the team provides clear guidance from the initial enquiry without any pressure. Many consumers highlight the outstanding quality of the products and mention that the installation process is exceptionally efficient, clean, and professional from start to finish. However, some people mentioned experiencing minor initial problems along the way, such as a few broken panes, spray foam cleanup issues, or slight defects with glass units. Nevertheless, reviewers consistently noted that these minor inconveniences were handled and resolved very promptly by the dedicated support team.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting that the fitters are... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the high standard of... See more

Product

Customers had positive experiences with product, expressing immense satisfaction with outstanding goods like... See more

Customer service

Consumers find customer service to be positive, highlighting excellent communication and helpful guidance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Paul made the measuring/spec setting and quoting accurate and without pressure. Visiting to see the real thing in the shop was definitely worthwhile to settle any questions/doubts. John Fredericks Bri... See more

Company replied

Rated 5 out of 5 stars

We have used Albion windows several times in recent years . They are local to us which we like to use if we can. Excellent service from the first enquiry/ measuring and fitting of French doors this... See more

Company replied

Rated 5 out of 5 stars

We have been using Albion Windows for 30years and they have never disappointed. The products are of a very high quality for a very competitive price. We have received many compliments on our new fr... See more

Company replied

Rated 5 out of 5 stars

What a great company from beginning, to the door being fitted was a pleasure. There was no pressure on purchasing etc, saw at the show room exactly what we were getting. The quality of the goods w... See more

Company replied


Company details

  1. Double Glazing Installer

Written by the company

Albion Windows are a trusted family run business, trading for over 30 years, incorporated as a Limited company in 1996, having celebrated 25 years in 2021. Founder members of FENSA in 2002, endorsed by Which? Trusted Traders in 2017 and proud GGF group members. Operating across Bromley, Croydon, South London, Kent and Surrey we offer a wide range of double-glazing windows, doors and conservatories including casement and sash windows, bi-fold and composite doors in high quality Upvc, aluminium and wood.


Contact info

4.9

Excellent

TrustScore 5 out of 5

234 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(234)

48 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Albion Windows were a 5star experience…

Albion Windows were a 5star experience from start to finish. The salesman in the showroom was polite, knowledgeable and not pushy nor did he try to up sell. The surveyor was on time and helpful with answering my fit worries. The two fitters were prompt at arriving, polite, fast, efficient and very tidy. The head office staff were quick to respond to emails and queries I had. Even when I changed my mind on the type of door hardware I wanted. I absolutely love the quality and look of my Endurance front door and Roseview Ultimate Rose sash windows. They were the best products on the market that I could find to look like wood. This was important to me having a house in a conservation area. Well done Albion! You were fantastic to work with! ⭐️⭐️⭐️⭐️⭐️

July 22, 2024
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

Thank you so much for taking the time to write this wonderful review. I will pass on your praise to everyone.

Advertisement
Rated 5 out of 5 stars

Triple glazed doors.

Sliding patio doors installed by a brilliant team. Good quality product. Couldn't be happier. Thanks.

July 22, 2024
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

Thank you. We are glad you’re pleased.

Rated 5 out of 5 stars

Amazing Installation

Amazing installation went so smoothly from the time they arrived as arranged to the time they left. The guys were polite friendly and thorough, apart from new front door and bathroom windows to show you would never known they had been it was spotless when they went all rubbish cleared and swept and hoovered so happy thank you xx

July 16, 2024
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

Thank you so much. I will pass on your comments to the guys.

Rated 5 out of 5 stars

Quick turn around

Quick turn around of getting the door ordered and then put in. Great fitters who were quick and answering questions I raised etc.
My go to glazers for windows and doors!!

July 16, 2024
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

Thank you for returning to us and for taking the time to write such a great review.

Advertisement
Rated 5 out of 5 stars

Quick

Quick, clean and accurate

July 10, 2024
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

Thank you so much for taking the time to review.

Advertisement
Rated 5 out of 5 stars

This is a great company

This is a great company. They arrived when they said they would, worked constantly & quickly with good humour. I have perfect windows & patio doors Thank you

June 18, 2024
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

Thank you so much for your great comments.

Rated 5 out of 5 stars

Albion Windows were superb from concept…

Albion Windows were superb from concept to measuring and then to the start and finish of the fitting job was to a high calibre - very satisfying and not too pricey for nine double glazed windows.

June 5, 2024
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

Thank you so much for sharing your experience.

Rated 5 out of 5 stars

These guys did a wonderful job on my…

These guys did a wonderful job on my window. Super tidy neat and it looks amazing.

Really super

Thank you

May 28, 2024
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

Thank you for your review. We are glad you’re happy.

Rated 5 out of 5 stars

Highly recommend

Very nice and professional company and the door fitters were a pleasant to be around. Chatty and good quality workmanship, will definitely be using Albion for any future projects.

May 31, 2024
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

Thank you so much. I will pass on your comments to the guys and we look forward to being of service again in the future.

Advertisement
Rated 5 out of 5 stars

Reliable

Reliable, professional service. They were tidy and delivered a service I would recommend.

May 31, 2024
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

Thank you for reviewing. Much appreciated.

Rated 5 out of 5 stars

Brilliant Quality Windows

From my first enquiry with this company to the final fitting they have been brilliant. The initial home visit to get a quote was conducted in friendly informative way with no "hard sell" which I hate. The quote when compared like for like was by far the most competitive by a long way. I followed this up with a visit to the show room in Hayes where I saw the windows and was very impressed with their security features. In my opinion as a retired Police Officer they were better than any others I had see. The fitting was carried out in a very professional and tidy way. I am very pleased with them, the difference in sound reduction is remarkable. The windows look very good and have a good solid feel to them. I like to use local companies and would highly recommend them to anyone.

May 23, 2024
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

Thank you for taking the time to write such a great review.

Rated 5 out of 5 stars

Efficiency and good manners

Two guys worked solidly from 8.30 until 3.15. They didn't even want a cup of tea! They covered items to keep the room clean and tidied up afterwards. They were polite and efficient.

May 29, 2024
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

Thank you so much for these lovely comments. The tea mention made me smile 😊

Rated 5 out of 5 stars

Great service with Albion windows.

Great service with Albion windows.
They asked if Dan and he’s colleague could come on a bank holiday Monday, which worked out perfectly for us. Quick and efficient installation of 4 windows, they were done by 11am.
Would very much recommend Albion windows.

May 28, 2024
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

Thank you for your review. I will pass on your comments to the guys.

Advertisement
Rated 5 out of 5 stars

Efficient and Polite

Efficient and Polite, considerate of your property. Worked non stop. A few small bits had to be fitted, which again was promptly with no hassle .

May 7, 2024
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

Thank you for your lovely comments. We do always aim to rectify any issues swiftly so that’s good to hear.

Rated 5 out of 5 stars

Friendly staff from top down

Friendly staff from top down. I had a specific style and look I wanted and Albion came up trumps.

May 16, 2024
Albion Windows and Conservatories Limited logo

Reply from Albion Windows and Conservatories Limited

We really appreciate your review. Glad we could help.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look