Alexander Clementine Reviews 

339
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional comfort, softness, and high quality, often describing them as life-changing. Many appreciate the breathable and well-made designs, noting how the items soothe and comfort their skin, especially for those with specific needs or post-surgery. The overall sentiment highlights the fantastic nature of the products, with many planning to reorder due to their positive impact on daily comfort and well-being. However, some people mentioned that the sizing can be a little off, and the product designs, particularly bras, may not be suitable or supportive enough for larger cup sizes. Reviewers with larger busts occasionally found the fit problematic, leading to a lack of support or spillage, and noted that the current pattern shapes do not scale well for sizes over an E cup. Additionally, a few customers experienced issues with dye and fiber coming off during washing, particularly with black briefs.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the comfort,... See more

Quality

People report positive experiences with quality, highlighting the ethos and materials of the products, which... See more

Order

Consumers generally express satisfaction with the ordering process, often highlighting simple ordering and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Colour lovely, bra top comfortable, but would have preferred a fuller panty if there’d been an option!

Rated 5 out of 5 stars

Edited. The company reached out to discuss sizes and allowed me to action a return, on that basis I would recommend sizing down if you have a small band and large cup. For me at 28/30 E/F the m... See more

Rated 5 out of 5 stars

I absolutely love the underwear I bought from Alexander Clementine. I had a bilateral mastectomy in July, after a cancer diagnosis, and my poor battered body is still very sore. The crop top soothes... See more

Rated 5 out of 5 stars

I had a bilateral mastectomy in July this year, after a breast cancer diagnosis, and opted to stay flat. My scars are still very sore and tight but my wonderful bralettes from Alexander Clementine are... See more


Company details

  1. Underwear Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Lingerie Manufacturer
  5. Lingerie Store
  6. Women's Clothing Store

Written by the company

Alexander Clementine is a revolutionary, sustainably advanced women's health company making second-skin underwear from Icelandic seaweed and eucalyptus. The underwear maintains the natural properties of seaweed, making them naturally antibacterial, anti odour, temperature regulating and hypoallergenic. The unique seaweed blend uses 97% less water and energy than cotton to create as well as being softer than silk. The seaweed is harvested from the Icelandic Fjords every four years where it is cut above the regenerative level, meaning there is no detrimental effect on the environment and ecosystems. The eucalyptus comes from FSC forests. The fabric is carbon neutral and biodegradable and holds multiple prestigious fabric awards. Seaweed offers unique benefits for women experiencing menopause, including rich vitamins and minerals that support hormonal balance, natural anti-inflammatory properties for soothing skin, and a cooling effect to alleviate hot flushes. The underwear helps alleviate menopausal symptoms of heightened sensitivity. dry & itchy skin, vaginal atrophy, hot flushes and sleeping discomfort.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

339 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(339)

40 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Bras

Thank you, fast delivery ++++ My wife loves these bras,so much more comfortable than post op bras. Ordered 3 from you.

October 4, 2025
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Rated 1 out of 5 stars

Terrible Customer service

I bought a set following the reviews on the web site , sai d the bras have a great support for large sizes I am a È cup. I realised the bras are not supportive at all ad asked for a refund . Was given a return address I sent the set back . But I have been ghosted for the last 9 days . Really ! Really frustrating

September 30, 2025
Rated 3 out of 5 stars

Black High briefs

Very comfortable to wear. On washing ,hand-wash at a low temperature, dye and fibre came off the material. Is this an issue with the black briefs? I have a white pair which wash very well.

October 1, 2025
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Rated 5 out of 5 stars

Great Company and Lovely Products

Such a lovely company. I bought a top to wear post biopsy and surgery and it is so comfortable and soft. I did query the sizing and had a really kind response from Alex. Will definitely recommend to friends and family and purchase again.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

First Class Customer Service

I found this company and was immediately impressed with what their product claimed to do for menopausal women, but when my order arrived, I wasn’t very impressed. I made contact to complain and got a response the very same day. All my concerns were addressed in an understanding, calm manner, no defensive remarks, no arguments, just genuine apology and explanation. I was offered replacements and even a size down from my original order was allowed. I genuinely cannot rate the customer service any higher, it’s second to none. As for the product (tops), the material has made a significant difference to my comfort during the day. Before I wore these tops, my temperature regulation was askew, causing bouts of sweating and then irritation. But when I wear these tops I honestly feel so comfortable, there is no irritation and they are so soft against the skin, really luxurious.

So splash out ladies, treat yourselves, you really won’t regret it.

October 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Life-changing underwear

Product is a life changer. Post cancer drug I’m on causes constant sweating and really gets me down. I bought one pair of knickers to try and I can’t believe how much of a difference they’ve made. They really do wick the sweat away and the material is so soft too. The sizing is probably a little bit off, but I can forgive them for that as the difference they’ve made cancels that out.

September 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Friendly, efficient and personal service. This order took a little longer to be delivered than first time around but I was informed why. Very happy with my choice - love the colour, and it's comfy to wear.

August 30, 2025
Rated 5 out of 5 stars

Full Cup Triangle Bras

I got one of the full cup triangle bras this time. The strap adjusters and design is perfect for my full bust and short body. So comfortable and well made. Fantastic products, thank you!

September 6, 2025
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Rated 1 out of 5 stars

Delay in order

As a company best not to ask for reviews when order still not fulfilled .Products ordered 14 days ago still not received.

August 15, 2025
Rated 5 out of 5 stars

Fantastic Product .

This is my second scoop back crop top from Alexander Clementine. I had a lumpectomy and have been left with some nerve pain. These crop tops are so comfortable to wear especially at night. I also had a dry patch of skin on my scar that was incredibly itchy but soon disappeared after wearing these tops for a week. I love them wash one wear one. Highly recommended.

August 2, 2025
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Rated 3 out of 5 stars

Lovely but not for big busts!

Lovely but not for big busts! The fabric is gorgeously soft but the shape is not cut well for anyone over an E cup. If only it had been cut a little higher in the front it might have worked better. As an HH cup, I can only really wear this at home as I spill out over the top. Not much support either, but I wasn’t expecting that as I could easily tell that from the photos (which are all of women with small busts). Basically, they’ve come up with a lovely fabric but only have one pattern shape which isn’t scaled sympathetically up to accommodate larger cup sizes. I’m sure that could be done and I hope they read this and leave a reply… I’d love to buy more of the shape can be a bit more tailored to sizes over an E cup. Thank you 🙏🏻

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Definitely worth the wait and cost!

When I placed my order, I was waiting slightly longer than I thought I would have too, so I reached out to customer service just to ask the question of a delivery date. I got a lovely honest response back. They advised they were short staffed due to holidays and every item was made to order. Knowing this information made me understand the delay as we are all human and have one pair of hands so knowing my order was on route soon didn’t faze me.
Once I received my order which was only a couple of days after contacting customer service, I have to say what lovely well crafted pieces, definitely worth the money and the wait knowing they were made to order.

The material is so soft and feels amazing against my skin, it also made me wish I had ordered a white one, so I will definitely be ordering in the future.

If you are looking for quality and a silky soft feel on your skin, you won’t be disappointed.

July 10, 2025

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