Alfaholidays Reviews 

5,345
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,227 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the friendly, knowledgeable drivers and the brilliantly organized excursions that make every trip truly special. Consumers also love the comfortable accommodations and the attentive staff members who consistently ensure everything runs smoothly throughout the journey. However, some customers also noted that certain hotel facilities felt a bit tired or dated during their stay. A few other people also felt that the long coach journeys could sometimes be cramped, offering limited time for rest breaks. Despite these minor issues, guests generally enjoy their holidays and look forward to booking another trip soon.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting welcoming hotel teams and professional drivers.... See more

Service

Consumers find service to be positive, highlighting comfortable coaches and friendly staff. Reviewers... See more

Holidays

People report positive experiences with holidays, noting that trips are very good from start to finish with... See more

Location

Clients share positive opinions on location, noting that hotels are very conveniently situated with easy... See more

Facilities

Customers consistently note ambiguous experiences with facilities. Many reviewers praise the clean, spacious... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our driver Tim was excellent, very informative, friendly, came and spent time talking with everyone. The staff were excellent very helpful, nothing was too much trouble. There was a choice at meal tim... See more

Rated 5 out of 5 stars

The week in Wales was great , hotel lovely , meals good but not to everyone’s taste, staff all very helpful. Our driver Brett was excellent he was very informative , funny and couldn’t be more hel... See more

Rated 5 out of 5 stars

Overall everything was good & excellent value for money. Wonderful staff from drivers to hotel team & a streamlined service throughout. E.G. Hotel staff had room keys ready on our arrival so no queui... See more

Rated 5 out of 5 stars

We enjoyed our holiday very much. Arrangements were easy and we had a lovely drive to Torquay from our local pickup. The hotel and room was spacious and the staff were very friendly. Excellent food c... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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No recent history of asking for reviews

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Replied to 96% of negative reviews

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4.6

All reviews

(5,345)

1,140 reviews in the last 12 months

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Rated 4 out of 5 stars

Isle of Wight experience.

Coach experience very good, prompt and comfortable.
Hotel was comfortable, food very good and good choice. Entertainment appreciated and bar acceptable.
The only problem was the hills in IOW which we did not appreciate, mobility problems!!
Ferry journies were excellent.

August 22, 2026
Unprompted review
Rated 5 out of 5 stars

Holiday great until return 4hour delay…

Holiday great until return 4hour delay due to coach tyre puncture. I know the is is not your fault but a company your size must have had this problem before and should have had priority in emergency call out. Also along with most passengers picked up in Sutton Codlfield are not happy with the pick up point as you will see from previous correspondence such that am looking at alternative companies for next year.

August 26, 2026
Unprompted review
Rated 5 out of 5 stars

My holiday

I like that I don’t see my case till I get to the room and from the driver to the staff that they are very friendly and very helpful I go to the same hotel every year

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

First time with alfa couldn't fault it…

First time with alfa couldn't fault it hotel Queensway in Eastbourne was lovely..
The connection coach coming home from bowburn to Peterlee the wait was not pleasant and the driver wasn't sure what he was doing..
But I've booked up again for the Isle of Wight..

August 22, 2026
Unprompted review
Rated 5 out of 5 stars

Alpha has a perfect package....

A local pick up point and good facilities at Burtonwood.
Our driver Kevin for the entire trip was really friendly. Very knowledgeable about the area. He cared about everyone.
The hotel - Bayshore, was very well organised. The staff, food, entertainment, bedroom was a very high professional standard.

August 22, 2026
Unprompted review
Rated 5 out of 5 stars

Apart from long journey down cromer via…

Apart from long journey down cromer via Cambridge.the holiday was well organised.hotel beautiful food good and well presented.we where well looked after.particulary enjoyed cruise on broads.weather amazing.just got some before thunderstorm started.

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

Even though there was a motorway…

Even though there was a motorway closure and we arrived at our hotel 3 hours later.. the driver Derek was keeping us informed as to an ETA .. the meal was served later especially for us and was Lovley and fresh.!

August 21, 2026
Unprompted review
Rated 4 out of 5 stars

Fantastic Edinburgh tattoo trip

Fantastic Edinburgh tattoo trip. The tours were great and one was unexpected. I always wanted to visit Holy Island. I was delighted when the extra trip on the last day was chosen as our destination . Our driver Derek was very funny and friendly and was always happy to help. The hotel was clean and comfortable. The only letdown for me was as I have dietary restrictions there wasn’t an awful lot for me to eat, however the staff in the restaurant did everything to make sure they would try and accommodate me with an alternative. Lovely people. Great holiday! Thanks

August 19, 2026
Unprompted review
Rated 4 out of 5 stars

Everything was fine

everything was fine, journey down was easy and our room was the best we have ever had with great views and plenty of room. meals and service were poor on the first two days but improved after that. two very good trips out and good entertainment each evening.

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Well I must say the driver David was…

Well I must say the driver David was the star of the show, his personality and knowledge was outstanding, trips were very interesting,
The hotel was good but I was a little disappointed as had to change room as I did say I had walking difficulties and I paid for upgrade but second room needed to be decorated as flood marks and ceiling paper pealing the only positive was the stunning view ,
Food fabulous, staff was very perfessional and entertainment was good , all round the holiday was good .

August 16, 2026
Unprompted review
Rated 5 out of 5 stars

The Melrose hotel is welcoming

The Melrose hotel is welcoming and clean, we had a refurbished room that had a large bathroom with a shower.
Staff were always on hand to assist when needed.
Our coach driver Rob (not and Alfa coach) was brilliant, he engaged with everyone travelling and made the journeys interesting and fun. His coach was clean and comfortable.
Highlight for us was the Edinburgh tattoo, but our other visits were good too.

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

Warm and welcoming on arrival

Was a warm welcome on arrival, booking was easy and staff was amazing. Food and entertainment was brill. Was plenty to do and in a good location. Got the rocks opposite. Nice walk along the seafront. Not a long stroll to the sandy beach and fair. Wen to hi tide a couple of times staff couldn't do enough and was always happy to help.

August 15, 2026
Unprompted review

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