We’ve used Alfonica for many years and have been very happy with the service. Nathan in particular is always extremely helpful and quick to resolve any questions or issues. Reliable service and a gre... See more
Company replied
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Zack and the team at Alphonica are an absolute pleasure to work with. Zack is always available to help, even with last-minute requests, and nothing ever feels like too much of a challenge. He is respo... See more
Company replied
I was moving out of an apartment at the end of June. I sent them an email with the proper 1 month notice. Despite multiple reminder emails from me, they didn't reply till 8 days AFTER my move out an... See more
Company replied
We were looking to upgrade our telephone system involving a switchboard with 30+ extensions. Excellent service from start to finish. Firstly they gave an easy to understand all encompassing quote and... See more
Company details
Written by the company
Alfonica are leaders in business telecommunications specialising in end-to-end communication solutions, and we have over 25 years experience in delivering exceptional service. Our solutions are designed to help you connect, communicate and collaborate with ease.
Contact info
Stamford Hill 92-94, N16 6XS, London, United Kingdom
- 0330 135 5000
- sales@alfonica.com
- www.alfonica.com
4.1
Great
265 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Excellent fast and efficient service
Excellent fast and efficient service. Great advice outlining multiple options and tariffs.
November 8, 2020
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Always working to satisfy the customer
Always working to satisfy the customer. Professional staff.
November 8, 2020
Unprompted review
A must for business
It's the one thing that has made 2020 seem easy.
Thanks for the ongoing support.
November 8, 2020
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Awesome service is an understatement.
Awesome service is an understatement.
Very helpful staff
November 8, 2020
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The best service that can be
November 8, 2020
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A true pleasure to do business with
A true pleasure to do business with. Client care is definitely an important company value at Alfonica.
Highly recommended
November 8, 2020
Unprompted review
What a great service and great team
What a great service and great team. To top it off excellent value as well!!
November 8, 2020
Unprompted review
A pleasure dealing with this company! If only more businesses would give this sort of customer service! All I can do is recommend this company…
All I can do is recommend this company as they have been unbelievable, literally a breath of fresh air, specially during the current pandemic period, when people have been working from home and we have needed to set up more communications network it has been a blessing to work with them!
November 8, 2020
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Service above and beyond what is…
Service above and beyond what is normally expected nowadays. Been using their systems.for a while now and they are flawless. Had major issues with our last provider but Maxi made the move over seamless and we are extremely happy with the service.
November 8, 2020
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Team were excellent with immense…
Team were excellent with immense knowledge and prices were very competitive. Highly recommend
November 8, 2020
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A really great service
A really great service, always available and ready to assist.
Thank you.
November 8, 2020
Unprompted review
Great Customer Service
Great Customer Service, great experience dealing with alfonica
November 8, 2020
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Since I started to use this company My…
Since I started to use this company My life changed no more problems and the service is A1 Guys why don’t you try it yourself and then come back to me to say thank you I will accept it with both hands so see you in ALFONICA
November 8, 2020
Unprompted review
Nothing beats alfonica at all times
November 8, 2020
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Happy customer
Having been a customer for over 5 years. I must says every detail was seen to from A-Z.
Both from setup to changes we required.
Happy customer.
Media Marketing Solutions
November 8, 2020
Unprompted review
Used them for my business
Used them for my business, what a service! Went beyond any other expectations! Great customer service team.
November 8, 2020
Unprompted review
I’m a new customer..
I’m a new customer... in the COVID time the look at me as a family... best service ever!!!!
November 8, 2020
Unprompted review
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