Allike Store Reviews 

Arrived in 4 days from ordering I’m so stoked! Will definitely be ordering again soon!

ALLIKE´S COSTUMER SERVICE DO NOT ANSWER ME. THEY SEND ME A WRONG ITEM AND NOW I HAVE TO PAY TO RETURN THEM.
I have email them several times but I do not get an answer. Ineed the shipping code in order to return a pair of sneaker that THEY SEND ME SNEAKERS WITH THE WRONG SIZE ( one shoe size yos 41, the one that Irequested, however the other shoe size is 40.5). Ineed you to give me the Tracking number or your UPS account ( or other DHL, ...) to send you back without suplimentary payment( or to pay standard like you send to me) the shoes. As it says in your webpage if it is a mistake made by Allike Store, you pay for the shipping cost to return the sneakers, so I am still waiting because the shipping cost are almost as expensive as the sneakers.

I contacted Allike Customer Service as I wanted to confirm the size of a pair of Trainers before ordering from overseas. Becky replied telling me to look at the size chart, common sense would tell you I had already done this, but I wanted reassurance as I did not want to receive an incorrect size and have the expense of returning a pair of trainers from the UK to Germany.

I advised Becky I had already done this, she then replied - well you can return them if they don’t fit.

I replied asking for her to please re confirm the sizing and since no reply has been received, so I’ve basically been ghosted.

So well done Becky for the terrible service and for putting a prospective customer off who buys trainers regularly from using your website.

Ordered a pair of nike sb blazers in teal couldnt find these in my size anywhere and got a discount code for being a new customer got a good deal.
When I added item to basket theres was a warming note saying dispatch could be up to 3 days nice for them to let you know. Item was dispatch in 2 days and was sent message with tracking number so could keep eye on item they arrived in 3 says the trainers are great

Thanks terry

Nice store whith good prices but i made an order a week ago and still the package hasnt been dispatched yet

Well to be quite honest I'm not really one for leaving reviews as I'm really busy most of the time but in this case I just had to. Firstly I purchased my just delivered North Face Seven Series GTX HIM jacket Black from Allike which is one of the best jackets I've ever bought by the way. Anyway moving on this the first time I've ever ordered from Allike and I like these people because after I'd purchased the jacket i had forgotten to put in my 15% newsletter sign up code and contacted Allike by email to ask them to apply the code for me which without hesitation my request was done. The communication side of it was done by a lovely lady called Becky who kept me right up to date as to what was happening and is an absolute credit to the Allike team. If you are reading this review and are thinking of purchasing from Allike please do because I certainly will be again and will be ordering in the very near future. Once again thank to my friends over at Allike you were so professional from beginning to end and I love my new jacket...PS UK

I placed an order with a mistake on it, immediately requested a change or cancellation and they did not respond until 2 days later when the order was already scheduled to deliver the following day. I am now stuck with something I cannot fit, because they would not respond.

Amazing delivery: within 22 hours I had my new shoes, and I live in Amsterdam!
Great shoes, fair prices. Thanks!

Ordered for delivery to Ireland. Never used before so always some nerves with new Supplier. Great price for Nike Air 97s. Got email immediately confirming order. An update when dispatched. And this morning 5 days after ordering UPS delivered to my door. Will use again as everything was perfect and easy from start to finish.

Great customer service !!
Thanks to Becky and Sehra for their help !
Best,
Arnaud

So far, quite efficient in purchasing experience

Ordered a pair of sneakers with a standard delivery time of 3-5 days.

After not receiving any package or even e-mail from their customer service for two weeks, I reached out to them myself. Their customer service claimed that they were experiencing longer delivery times than usual, but ensured me that my shoes will arrive within the next business days. So I waited...

Another 2 weeks passed by without me receiving any update from the customer service or receiving my shoes. I had to contact them again myself, to find out that there was a stock error and the shoes were sold out. Almost a month after placing my order, I finally got my money back. Very bad shopper experience and by now the sneakers are sold out everywhere else on the internet...

I normally don't do these reviews but just had to share this.

Quick delivery great price genuine nike.i was skeptical after reading reviews. It would have been great if i had voucher of my 1st order.

Tried multiple times to place an order on a pair of Saucony Shadow 6000s. Every time I hit confirm order it just reverts me back to shipping and billing info page. Tried multiple on multiple times to purchase and the same thing happens every time. On top of that every time I try and contact the store through the numbers they’ve posted all I get is a dial tone. Not sure if this site is legit or just scamming for credit cards. However, it seems very suspect and unreliable.

Delivery is fast. Item shipped in very good condition. Thanks for the extra £5 rebate. :) very happy with your service. wish to get more transactions with Allike. 5 star rating :) very satisfied customer here.

I accidentally ordered something and didn’t know how to cancel it. In just 30 minutes I got a reply on here saying: “Hi Dionne,

my apologies that you accidentally ordered something. I was able to cancel your order. Your card will not be charged.

Cheers,
Team Allike”

BEST SERVICE EVER!!!

I live in Brazil and during my first purchase I made a mistake in size number of the vans shoes and the team of the Allike Store solve my problem with agility and professionalism. I recommend Allike Store to everyone and especially the Brazilians who are very well attended. My best thanks for Alex that help me to solve this problem.

I ordered a Nike cap from this site. I paid $35 shipping. A week later I receive a bill from UPS stating that I need to pay an additional $12 for the shipping because the weight was wrong and it has been adjusted. I dont know how things work in Germany but isnt the company responsible for properly weighing the item and charging the shipping price and if it was a mistake on their part should they not foot the bill? I reached out and they could not help me with anything. First Alex apologized and promised to resolve the issue but then Becky got back to me and politely told me to deal with it on my own and was not even able to provide any kind of proof of the weight of the item. Safe to say that was the first and last time I will be ordering as their customer service is sub-par. I never even got a response to my last email and am disputing the charge on my own. Thanks for all the nothing Becky!

Response to response:
As I said my shipping was $35 and I understand there being customs taxes but this was a "WEIGHT AUDIT FEE" specifically stating the weight was wrong. If I could attach a photo of the UPS letter I would. I want to point out that I DISAGREE WITH UPS. I do believe the weight that you guys shipped was correct, BUT this is where customer service comes in! There should be something you can provide, proof of weight or some kind of e-mail document as the seller/provider of the product. If not to UPS, then at least to me as the buyer, so I can dispute it myself. It was also labeled as 'SHOES' in the product description so that may be why they adjusted the fee.