All Round Fun Reviews 

6,741
TrustScore 4 out of 5

3.8

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Rated 4 out of 5 stars

Had a decent online experience. I had problems with registering at the time possibly due due to site maintenance. After buying from them I got a dispatch notification the next working day. I only rece... See more

Rated 5 out of 5 stars

Recently purchased Santa Clara 4 Seater Sofa Set With Storage, excellent delivery within 2 days. Delighted with the purchase, good quality. A couple of issues, the screws were missing and a mark on o... See more

Rated 5 out of 5 stars

I ordered from this company on the basis that the garden item was a very good price. The order confirmation email came through fine. Next day I had notification from the delivery company that the ite... See more

Rated 5 out of 5 stars

Ordered a garden table and 4 chairs on the Thursday, rang the next day to ask if they send an automated email, as we hadn't received one. The guy I spoke to was very helpful and sent me a manual email... See more

Company replied

Company details

  1. Hot Tub Store
  2. Game Store
  3. Garden Center
  4. Outdoor Furniture Store
  5. Toy Store

Written by the company

All Round Fun was established in 2005 and we’ve been bringing you an exciting range of indoor and outdoor play equipment, garden swings, playcentres, trampolines, swimming pools, and games tables ever since. We recently added a range of garden furniture and accessories as well as an exciting range of Christmas Trees and decorations. Based in Manchester, we have an extensive selection of in-stock items in our warehouse, meaning that products can often be sent to you with next working day delivery. Our range has been specifically chosen to offer great quality at affordable prices, and we pride ourselves on our excellent customer service. You can shop our full range of products in the comfort of your own home on our website or, if you prefer, call us on 0800 043 0437 between 9am-5.30pm, Monday to Friday, to speak to a customer service advisor.


Contact info

3.8

Great

TrustScore 4 out of 5

7K reviews

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3.8

All reviews

(6,741)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy with lliason with firm ,also…

Happy with lliason with firm ,also regarding delivery,all good,have an issye with damage to one chair,currently being dealt with,would buy from this firm.

August 3, 2022
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Reply from All Round Fun

Good Afternoon Jill,

Thank you for your great review. We are pleased you got the order and that
you received a very good service.

We hope you get to enjoy the order.

Kind Regards,

Customer Service

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Rated 5 out of 5 stars

Great service and product as described…

Great service and product as described and delivered as requested.

August 3, 2022
All Round Fun logo

Reply from All Round Fun

Good Afternoon Simon,

Thank you for leaving a great review, it is much appreciated. It is awesome to hear that all went well with the order.

Kind Regards,

Customer Services

Rated 5 out of 5 stars

Super fast delivery & excellent quality…

Super fast delivery & excellent quality garden set - really pleased with it.

August 3, 2022
All Round Fun logo

Reply from All Round Fun

Thank you for leaving a great review, it is much appreciated. It is awesome to hear that all went well with the order.

Kind Regards,

Customer Services

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Rated 1 out of 5 stars

Terribly disappointed!

Terribly disappointed!! I can't give a review on the product because we've never received it.. I bought a hanging egg chair for the garden, was meant to be a gift for my daughter.. She has complex needs and was excited to sit outside and relax.. I've phoned and emailed only to be told twice that its on the way for next day delivery but this has not happened... And I'm guessing now it won't arrive at all so I'm looking at buying from a well known online store that I know I can rely on. Think it's safe to say I won't be ordering anything from this company again.

August 3, 2022
Rated 5 out of 5 stars

Second water inflatable slide I've…

Second water inflatable slide I've ordered this year, this one was for a neighbour. Arrived on time and yet again lovely friendly driver! 5*****

August 3, 2022
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Reply from All Round Fun

Good Afternoon Karen,

Thank you for leaving a great review, it is much appreciated. It is awesome to hear that all went well with the order.

Kind Regards,

Customer Services

Rated 1 out of 5 stars

Advertised and quoted free delivery to…

Advertised and quoted free delivery to northern ireland both on the phone and online but requested an extra £150 to dispatch the delivery when contacted on the phone the fella said well if you want it pay if not il cancel the order
Would recommend the product but be wary of the price

Order wasnt cancelled person on phone had no customer service skills and was a bit of a pr*ck and free delivery was confirmed with charlotte the day of placing the order with email confirmation also

August 3, 2022
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Reply from All Round Fun

Good Morning

Thank you for taking the time to leave us a review. I am sorry that the delivery charge did not show in your basket during checkout. It is something we are working towards, I am sorry that your order was cancelled.

Please accept our apologies and any inconvenience caused.

Kind Regards,

Customer Services

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Rated 1 out of 5 stars

Delivery, when will it be delivered?

Delivery by “arrowxl” was supposed to happen today alas they phoned to say they had not yet received the goods in their Carrickfergus depot and the delivery would not be today. They could not give any information of when the delivery might happen.

August 3, 2022
Rated 5 out of 5 stars

Excellent service speedy delivery and…

Excellent service speedy delivery and happy to help with any problems products are brilliant Aslo great prices would recommend to any of my friends.

August 2, 2022
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Reply from All Round Fun

Hi Robyn,

Thank you for taking the time to leave us a really positive review, it is most appreciated.

Good to hear our customer service was positive and that everything went well with the order.

We look forward to welcoming you back for your next order!

Kind Regards,

Customer Services

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Rated 3 out of 5 stars

Delivery was later than expected, but overall the product is good!

The communication could be a bit better in regards to delivery, was advised of a date and the product didn’t come, I sent an enquiry and didn’t get a reply. However, when I called they were very helpful and gave me all the tracking info and received the product within the next few days. The 5ft trampoline is really good though!

August 2, 2022
All Round Fun logo

Reply from All Round Fun

Good Afternoon,

Please accept our apologies that your order was delivered to you late, we hope you enjoy the item.

Kind Regards,

Customer Services

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Rated 1 out of 5 stars

Not as advertised!

Unfortunately, despite the site advertising delivery within 2 days, and an email, (which landed in my junk box) saying 2 -3 days, my item is still in the collection depot of their chosen courier. It has now been 7 days since the order was placed and money debited from my account. I am unable to contact the courier directly and have to go through the retailer, who do not pick up calls! Instead, their recorded message asks customers to email. I have done this, twice, and so far have recieved no reply! The purchase has now become a belated 18th birthday present. Not impressed!

August 2, 2022
Rated 1 out of 5 stars

The website said I was going to receive…

The website said I was going to receive the item next day deltbut I have not yet received it and there’s not any update, called the office and there’s no any information on the system.
Until now I don’t don’t when I will receive it
Total disappointment

August 2, 2022
Rated 5 out of 5 stars

Fantastic service and excellent value…

Fantastic service and excellent value for money

August 2, 2022
All Round Fun logo

Reply from All Round Fun

Thank you for leaving a great review, it is much appreciated. It is awesome to hear that all went well with the order.

Kind Regards,

Customer Services

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