All Star Slots Reviews 65

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their courteous and well-informed assistance, highlighting their professionalism and politeness. Many people appreciate the exceptional customer service, noting that representatives go above and beyond to help with any questions or issues. The gaming experience is often described as awesome, with a great variety of fun and exciting slots and frequent bonuses. Reviewers also mention the ease of navigating the website. However, some customers also noted issues with payments, particularly regarding withdrawal times and verification processes. While some experienced fast and reliable payouts, others reported significant delays, additional verification requests, and difficulties in cashing out winnings. A few people also felt that the games sometimes malfunctioned or that spin amounts increased without clear notification, leading to unexpected losses.

What people talk about most

Payment

Customers had ambiguous experiences with payment. While some reviewers praised fast and reliable payouts,... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the support team... See more

User experience

Clients share positive opinions on user experience. Many reviewers praise the fun and exciting games,... See more

Product

People report ambiguous experiences with the product. Many customers praise the great selection of games,... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being helpful,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Been playing here for years and years I love playing the games and they are fair and fun. How could they improve? Quicker and easier withdraws and more $$ bonuses vs spins. The percentage bonus match... See more

Company replied

Rated 3 out of 5 stars

There verification process takes way way way too long. 2 days is a joke I am going on a week now. They say two days but its two days for the first part then they email you saying they need a utility... See more

Company replied

Rated 3 out of 5 stars

I have only one huge complaint and thats how the games increase spin amounts are right next to spin button. So I have been playing and all of a sudden I notice my amount per spin has increased to $100... See more

Company replied


Company details

  1. #16 of 26 best companies in Online Casino or Bookmaker
  2. #16 of 24 best companies in Casino
  3. #6 of 12 best companies in Gambling Service

Written by the company

At All Star Slots, it’s all about you! Since 2009, we’ve been dedicated to delivering a first-class gaming experience and with our exciting new launch, things just got even better. Introducing All Star Rewards, where every bet earns XP and unlocks free bonuses as you level up. Take on Slot Tournaments for top prizes and show off your progress with your Personalized Profile. And whenever you need us, our friendly support team is available 24/7 through live chat, phone, or email. Because at All Star Slots, you’re always our top priority.


Contact info

3.8

Great

TrustScore 4 out of 5

65 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy and fun

May 9, 2026
Unprompted review
All Star Slots logo

Reply from All Star Slots

Thank you for your feedback!

We’re glad to hear you’re enjoying the experience and we appreciate your play with us.

Rated 5 out of 5 stars

Only online casino I have ever won on

Only online casino I have ever won on. And after verifying it wasnt long till I had my money. Thank you very much allstar.

April 28, 2026
Unprompted review
All Star Slots logo

Reply from All Star Slots

Thank you for the great feedback!

We’re delighted to hear you had a positive experience with both verification and your withdrawal process. Congratulations on your win, and we truly appreciate you choosing All Star Slots.

We look forward to seeing you back again soon!

Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

I paid $100 and my winnings went to…

I paid $100 and my winnings went to over $400. I tried to pull my money out and they said I had no money to withdraw. I felt totally ripped off. Stay away!!!

They are saying, it must have been I bought into games. I’m not sure, their website makes no sense. How could I not be able to get my money back after winning over $400. I stand by my review, stay away

May 2, 2026
Unprompted review
All Star Slots logo

Reply from All Star Slots

Thank you for providing further information regarding the account.

I can see that our Customer Support team did advise during a live chat session you had with us, that your deposit was made using a deposit match.

There are wagering terms to these bonuses that are agreed to on redemption of the bonus, my colleague offered to explain how wagering worked but received no response.

We are always happy to explain how bonuses work before redemption and during.

Rated 3 out of 5 stars

There verification process takes way…

There verification process takes way way way too long. 2 days is a joke I am going on a week now. They say two days but its two days for the first part then they email you saying they need a utility bill next then its 3 or 4 days who knows im still waiting and the 500 I was going to withdraw is down to 200. Its bullshit I tell you

April 24, 2026
Unprompted review
All Star Slots logo

Reply from All Star Slots

We appreciate you taking the time to provide your feedback! Our Verification process is outlined in full on the site and is usually only required once to ensure withdrawals are processed quickly and smoothly.

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars
All Star Slots logo

Reply from All Star Slots

Thank you very much for your feedback, Scott! We truly appreciate this!

It’s fantastic to see you winning and receiving your payouts quickly too. We hope to see you winning in the casino again soon!

Rated 5 out of 5 stars

Available at anytime if you have questions

Had questions and they were available any time to answer

March 31, 2026
All Star Slots logo

Reply from All Star Slots

We really appreciate your feedback, Jessica!

Our Support Team are available 24 hours a day, 7 days a week to help our players and we always love to hear you’ve had a great experience. We look forward to speaking with you again soon!

Rated 5 out of 5 stars
All Star Slots logo

Reply from All Star Slots

We’re really pleased you’re enjoying your wins and we look forward to seeing you in the casino for your next win soon!

Rated 5 out of 5 stars

U have a great variety of different…slots

U have a great variety of different slots!
Customer Service is always super helpful in always figuring out what u need !
The payouts r always on time & what they pay u is also always very accurate
Thnxs again 4 being my favorite casino!

April 3, 2026
All Star Slots logo

Reply from All Star Slots

We love to hear you’re having a great experience with us and our games. We’re always launching brand new and exciting games too so keep an eye out for these and enjoy!

Our Support Team are on hand 24/7 to help our players with all queries and we look forward to speaking with you again soon!

Rated 4 out of 5 stars

Always the best

Withdrawals are slow, but everything else is great. If they would speed up withdrawals, this would be 5 stars. But when you cash out on a Friday and have to wait until Monday, it’s annoying or cashout on a Monday and wait til Wednesday

April 4, 2026
All Star Slots logo

Reply from All Star Slots

It's great to hear you've been experiencing wins in the casino and you're enjoying your time here with us overall.

Our withdrawal timeframes are available on the website, but we're always looking at ways in which we can improve things so we really do appreciate your feedback!

Rated 5 out of 5 stars

You guys do a very good job when it…

You guys do a very good job when it comes to withdrawals.

April 4, 2026
All Star Slots logo

Reply from All Star Slots

It's great to see you've been winning and enjoying your payouts! We hope you'll be back in the casino for your next big win soon!

Rated 5 out of 5 stars

Great selection of games

Great selection of games, many bonuses and just a good time.

April 2, 2026
All Star Slots logo

Reply from All Star Slots

We really appreciate your review! We love that you’re enjoying the games and bonuses too. We frequently release new and exciting games so keep an eye out for these and let us know what you think!

Rated 5 out of 5 stars

Fast payout

March 29, 2026
All Star Slots logo

Reply from All Star Slots

We love to hear you've been winning and enjoying those fast payouts. We really appreciate your review and hope to see you winning in the casino again soon!

Rated 5 out of 5 stars

What isn't there to love about it

The customer support was excellent and all the freebies make it a platform worth checking out

February 20, 2026
All Star Slots logo

Reply from All Star Slots

Thank you for a great review! We love that you're enjoying your time and your bonuses here with us!

We strive to provide outstanding customer service and it's fantastic to hear that's exactly what you've experienced. Our Support Team are on hand 24/7 to help with anything and you're always more than welcome to drop in should you need any assistance!

Rated 5 out of 5 stars

Just like most other online casinos but better

Just like most other online casinos. When you win it takes 2-3 days to get verified and have the money deposited into your bank account. I bought in for 80$ and won over 2500 and successfully cashed out. It was a lot of play through and I thought I would have lost the initial big hit that I won but it played up and down and ended up with more money won then initially hit for. Good experience with customer service as well. Literally the best I've ever had over the phone. They are awesome. I'm glad it paid out after winning big and didn't run into any trouble . I haven't hit again for a while but I also haven't played that much compared to what I used to do. I'll probably invest another hundred bucks once I get paid and try my luck again. Definitely recommend this casino and had zero complaints besides the large amount of play through for the reward system money match thing.

January 6, 2026
All Star Slots logo

Reply from All Star Slots

We really appreciate your review and support. We aim to keep our bonuses competitive, with clear terms so players can make informed choices, and we’re always grateful for feedback on how we can improve.

It’s great to hear you’ve had a positive experience with our support team, they’re available 24/7 if you ever need assistance.

We’re also glad to hear about your strong start playing here, and we hope to see you back again soon!

Rated 5 out of 5 stars

I really like this game I want over…

I really like this game I won over $300 on my first day I played this game wow it's terrific

April 1, 2026
All Star Slots logo

Reply from All Star Slots

Thank you for your review! You're off to a fantastic start and we love to hear you really like the casino too! We hope to see you scoring your next big win soon!

Rated 5 out of 5 stars

Employees very helpful

Employees very helpful

March 31, 2026
All Star Slots logo

Reply from All Star Slots

We appreciate your great review! We pride ourselves on our excellent customer service and it's fantastic to hear you've been receiving great support. We're on hand 24/7 and you're always welcome to drop by if you need any assistance.

Rated 5 out of 5 stars

Pretty legit

April 2, 2026
All Star Slots logo

Reply from All Star Slots

Thank you for your review. We're glad to hear you're enjoying your time and hope to see you around the casino again soon!

Rated 2 out of 5 stars

Other than having a bad experience all…

Other than having a bad experience all around my first time. Its a good casino. They do pay your winnings. The promotions have high wagers I feel like. Customer service is great. I will play again.

March 17, 2026
Unprompted review
All Star Slots logo

Reply from All Star Slots

We’re glad to hear you enjoyed our customer support and that you’ll be playing again after an initial poor experience. We also take your comments on wagering into account and are always looking to improve our offers and promotions.

If you'd like to get in touch to discuss which offer in particular it was, we'd love to discuss further!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look