I am gutted as I write this as I read fantastic reviews of this company. I placed an order on 27/08/25 and until now (04/09/25) have had no contact from the company about my order, despite sending que... See more
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See what reviewers are saying
This family run buisness,makes good equality natural hair and skincare products that really work! They are approachable and add simple little touches like a personalised hand written note accompanying... See more
The most rubbish customer service ever! Actually no customer care at all! Paid for early delivery 9 days ago. Nothing yet. When you call the number on website you get no answer. Emailed them ... no re... See more
Company replied
I have ordered several products from this company and I love them them all... The mask and face scrub is amazing it leaves ur skin feeling moisturize and clean...And I’ve started my sisterlock journey... See more
Company replied
Company details
Written by the company
Almocado is a family owned business; established in 2010, dedicated to creating handcrafted artisan products especially for textured hair types (curly, kinky, coily, wavy); formulated to nurture, nourish, cleanse, condition, pamper and protect. To that end, we provide a range of hand-made gentle cleansers, deep conditioners, daily moisturisers and protective balms to help you love your way to longer, stronger, happier hair.
Contact info
Harrington Way, SE18 5NR, LONDON, United Kingdom
- 02036333449
- customercare@almocado.com
- www.almocado.com
3.1
Average
253 reviews
Hasn’t replied to negative reviews
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Can't recommend enough!A product that…
Can't recommend enough!A product that you feel it's genuinity at a go!
Thank you Almocado ♥️
November 19, 2019
Unprompted review
Reply from Almocado
Thank you for your feedback!
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Fantastic product and delivery time was…
Great product and delivery time was great.
Update 13/5/20: This product is super in terms of the benefits for my hair. My hair texture and thickness has improved. Natural products and a great smell too. A bit pricey, but now I can see it's worth it and I'll definitely be ordering more of the conditioner and probably more from the product range. Thank you.
November 14, 2019
Unprompted review
Reply from Almocado
Thank you for your feedback. We hope to serve you again soon xx
Excellent recommand 100%
Smells good love it all the ingrédients too
November 6, 2019
Unprompted review
I was looking for products to help my…
I was looking for products to help my daughter's starter locs and my loose natural hair found a Youtuber Lavinalivinglife reviewing it. I am so glad I decided to buy it ! I bought the tea tree peppermint shampoo and cherry almond moisturizer mist and we both LOVE these products. I will be buying more so we can each have are own.
November 6, 2019
Unprompted review
Reply from Almocado
Thanks for the feedback Lisa and thanks to Lavinia too! We LOVE her channel :)
Lovely oil and the cherry mist smell…
Lovely oil and the cherry mist smell divine!
November 5, 2019
Unprompted review
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All the products smell absolutely…
All the products smell absolutely amazing.
November 5, 2019
Unprompted review
Newly Loc’d
I am newly loced. My sister locs were great the first week but that second and third week I wanted to grease my scalp so badly it was itching so badly. Your peppermint spray saved my scalp. I had my first wash and retie and your seaweed shampoo left my scalp clean with no residue. I have recommended these products to numerous people. Thank you for great products and the ability to order from USA!
November 5, 2019
Unprompted review
Reply from Almocado
Ms A,
I'm personally responding to your review as it is so helpful for potential customers!
I'm really glad the spray helped get rid of the itchies and the shampoo kept your scalp clean and clear :)
Thank you xx
Easy use prompt service
Easy use prompt service , packed well, lovely products.happy!😀
October 29, 2019
Unprompted review
FANTASTIC SERVICE
FANTASTIC SERVICE! Can not fault them in any way. Thank you 😊
October 29, 2019
Unprompted review
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A NATURAL product for our CrOwN👑
Love the all natural products with the ability to pronounce all the ingredients!!! Looking forward to growing healthy long sisterlocks!!!😉
Would you happened to have any natural ways for coloring locks......like with moisturizing henna??🤗
thank you kindly,
Laquita Kabre
October 29, 2019
Unprompted review
Best conditioner and hair masque I’ve…
Best conditioner and hair masque I’ve used to date. Definitely recommend them. Order process was also easy and straightforward.
October 29, 2019
Unprompted review
Reply from Almocado
Hi Shanique, Thanks for the love. xx
The coco curl cream is the truth!
The coco curl cream is the truth! I have bleached and colored low porosity 4B/4C hair and this cream really helps seal the moisture in on my tresses!
October 21, 2019
Unprompted review
Reply from Almocado
Your review made us want to grab for a jar and slather our tresses in the creamy goodness too!
Thank you for your feedback and enjoy your moisture-rich hair xx
Love the products especially the…
Love the products especially the peppermint mist spray.
October 10, 2019
Unprompted review
Reply from Almocado
Thanka for letting us know that the love we put into making our products was felt xx
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It takes too much time to arrive
It takes too much time to arrive
The products i receive was not the one i choose
October 10, 2019
Unprompted review
Reply from Almocado
Thank you for your feedback.
International shipping takes 10-14 days depending on your location unless you select the Express shipping option which will take between 2 and 5 days (again depending on your location).
We've been unable to match your name to.an order but if you've received an incorrect item we request that you contact us using the details you received in your shipping notification email so we can send a replacement.
We look forward to hearing from you.
Xx
I love my new voluminous hair !
It filled out my thin locks I thought would never have volume and it’s a lovely fresh minty smell !
October 8, 2019
Unprompted review
Reply from Almocado
Thank you for letting us know your hair loved our products. X
I purchased the Stage 1 Seaweed Shampoo…
I purchased the Stage 1 Seaweed Shampoo and spray, I had an allergic reaction and has to stop using after one use.
October 5, 2019
Unprompted review
Reply from Almocado
Thank you for your feedback. We’re sorry to hear about your allergy.
Our products contain organic essential oils which can be sensitising for some customers.
If you email our customer services team we can note your reaction in our official records.
Best wishes. X
I love there products and how they make…
I love there products and how they make my sisterlocs feel. My first shipment took about a month but the second time I ordered I received it with 3 weeks!!! Highly recommend. Buy in bulk when you do purchase because the shipping is pricy!
October 4, 2019
Unprompted review
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I really love Almocado products
I really love Almocado products. I have sisterlocs and I wasn't very happy with their haircare. I'm glad I had the chance to try Almocado products. I have recommended these products to every sisterloc sister I meet. Thank you for caring about our hair!!
October 3, 2019
Unprompted review
Reply from Almocado
Thanks for sharing the love and welcome to the Almocado family!
We hope to serve you again soon xx
Reply from Almocado
Thank you for your feedback, we're happy to have met your expectations.
Lovely shampoo first timer no nasties…
Lovely shampoo first timer no nasties beautiful clean scent left hair clean and soft will recommend to friends and family.
October 2, 2019
Unprompted review
Reply from Almocado
Welcome to the Almocado Family xx
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