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Rated 2 out of 5 stars

Up to 65 days for delivery, fair enough. After roughly 80 days and not even any news about my delivery I tried to contact the company and got no answer. When I contacted them about getting my money... See more

Company replied

Rated 1 out of 5 stars

Ordered cork board pins on Feb 8th, they still haven't arrived I received a support email explaining they use eco delivery. My ordered is estimated to arrive 10th May I wish I had gone to Hobb... See more

Company replied

Rated 5 out of 5 stars

I got the Canvas Zippered Large Foldable Pencil Case in XL in baby blue. The fabric quality is really durable and good quality. The size is bigger than i expected therefore i am very satisfied. It can... See more

Rated 5 out of 5 stars

I have bought several products from A Lot Mall. All of them have been wonderful quality, reasonable price, and prompt shipping. I use these supplies in my journal. The Mildliner brush pens are a... See more

Company details

  1. Stationery Store
  2. Art Supply Store
  3. Office Supplies Store

Written by the company

We are devoted to helping you to find unique and affordable stationery supplies🖍️ that you and your friends will adore🤗. We ship worldwide🛫🌎◕‿◕.


Contact info

3.2

Average

TrustScore 3 out of 5

25 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Idiots that come up with the lamest excuses and argue against absolute proof

These guys lost my parcel the first time, which they themselves confirmed and their courier service tracking was stuck at ‘left for destination’. So I decided to have my order redelivered with some changes in the order. When I received the parcel, I was a bit skeptical about the completion of my order as they have already messed up once, so I decided to take a video, and there were indeed 8 out of 12 items missing!
When I brought this up with then along with the video proof, they just refunded money for a pen missing in a set of 8 pens, and ignored the rest of the missing items.
When I nudged them more and told them to own up. These idiots argued that they had confirmed the weight of the parcel with their courier, like okay, then where’s the missing items. The weight of the parcel is anyway not a substantial proof, as it can just be fillers. Also they argued that the bottom of the parcel was not shown properly in the video, meaning it could have been tampered, to which I replied with a video that did show the bottom of the same parcel which had in fact not been tampered with. You’d think that’s enough proof. But nah, not for these thick-brained buffoons. Don’t even get me started on how many times they brought up the weight of the parcel again😒. These retards don’t know what substantial proof is and will keep arguing with the dumbest excuse they can come up with. But hold on, it gets worse. These guys decided to showcase just how low their IQ can go, and I’m sure it goes even lower, with an even lamer excuse.
They argued that I couldn’t have opened the parcel with one hand, they said and I quote, ‘This kind of evelope has equipped with a strong adhesive sticker stripe at the opening, this is a industrial standard, even you use 2 hands to open it in a few seconds, you will totally destory the structure of the envelope’.
Before which they said and I again quote, ‘In the video, you open the envlope with single hand with ease, according to our packing staff said, that is impossible to do unless the envolpe is opened before the video was taken’.
Assuming what they’re saying is right, then while opening the parcel I must have DESTROYED the structure of the envelope. Then how is it that there a literally NO SIGNS of DESTRUCTION in the video I provided other than the removal of the tape which can be seen and heard in the video.
There was no adhesive on the parcel other than a very normal tape. If I were to open it beforehand before applying the tape, just as these guys are implying, then as they said, it would have destroyed the structure of the envelope, and there are no visible signs of destruction.
These retards just contradicted themselves, i.e., PROVED themselves WRONG all by themselves😂.
And they are trying to scare me by saying their team and lawyer are always ready to provide evidence, like you think I would be scared if this is the dumb shit they’re coming up with.
Even a toddler could win against them😆.
They also brought up something wrong AND irrelevant.
They said that when I was trying to make a payment the first time, it failed, which they say increased THEIR risk of FRAUD.
First of all, the payment got cancelled because my card got blocked while trying to make the payment, for which I had to contact the bank. This means that the bank got suspicious of the account I was paying, which is THEM.
Also, this is not how frauds work, you can literally see in your credit statement whether you received the money or not, it’s the person that is paying that could be at risk, not the one being paid😒.
Lastly I said to them, ‘Also youre asking how you will know i didnt open it beforehand, that IS known UNTIL you can provide PROOF that it was in fact TAMPERED with, and point out EXACTLY WHERE and HOW. So you ARE in the WRONG, UNTIL you PROVE yourself RIGHT.’
They did not reply after this.
Basically, they did not provide a single substantial proof, and kept reaching higher heights of dumbness.
Their customer care, named ‘Isabella’ is an absolute retard by the way, good luck if you’re ever to start an argument with her🥱

Exactly as I said, these idiot have replied again with the same logic that I just disproved, which is that if opening the adhesive they said they used causes visible structural damage, then why the f can’t they point it out. Cause it’s not there, and they are dumbasses.
So good luck getting into an argument with these retards. Just file a dispute with your banks and let them handle it.
I couldn’t do that because it had been more than 3 months since the purchase as these idiots lost my order, and I chose redelivery.
Btw, I don’t want a refund from you broke losers, just wanted to put it out there for future buyers.
Also my first transaction failed due to bank suspecting YOU beef-witted dumbasses😒
Also their evidence is on the basis of THEIR staff and courier, like are they some kinda judge bro😂

September 18, 2025
Unprompted review
A Lot Mall logo

Reply from A Lot Mall

We take all customer experiences seriously and are committed to transparency and fairness in every interaction. However, after a thorough review of your order history, communications, and the evidence provided—including your videos—we must address this matter assertively.

To clarify the facts: Your initial shipment was confirmed lost by our courier, leading to a complimentary redelivery (our second shipment) with the requested changes. We have verified through our packing records, staff confirmations, and courier weight logs that the full order—12 items—was correctly packed and shipped. No refund has been issued for the alleged missing items, as the evidence strongly suggests potential fraud on your end.

Specifically:
Your unboxing video appears to show the envelope already compromised or opened prior to recording, as our standard industrial-grade adhesive seals cannot be opened single-handedly without visible structural damage, which is absent in your footage.

The video fails to demonstrate that items were not intentionally removed during recording, raising significant concerns.

Additionally, your initial credit card payment attempt failed due to bank suspicion, which aligns with heightened fraud risk indicators on our end.

Based on these factors, we firmly believe this claim involves fraudulent activity and will not proceed with any further refunds, replacements, or third shipments. Our team stands ready to provide all necessary evidence if required. We encourage genuine customers to shop with confidence, knowing we prioritize integrity.
If you have verifiable proof to the contrary, please contact us immediately. Otherwise, we consider this matter closed.

Best regards,
A Lot Mall Team

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Rated 2 out of 5 stars

Maybe I got unlucky

Up to 65 days for delivery, fair enough. After roughly 80 days and not even any news about my delivery I tried to contact the company and got no answer. When I contacted them about getting my money back they responded the very next day, very strange. And suddenly my package was on the way and I received it just a week after.

This is my experience and I might have gotten unlucky.

October 15, 2025
Unprompted review
A Lot Mall logo

Reply from A Lot Mall

Hi Sam,
We responded to your inquiry the same day and made 8 follow-up communications regarding the status of your package during transit. We offer a 60-day refund guarantee; however, we did not mention a refund during our conversation.

Please note that the surface shipping option you selected takes longer to deliver than air shipping. As a result, the package status may not change frequently while it is in transit on the boat, which is why you may not see regular updates. Thank you for your understanding.

with 💟 + respect
Isabella Lee
A Lot Mall | Customer Happiness

Rated 5 out of 5 stars

The pen I've been searching for

I work at a school and I've been trying every multi-colored pen I could find, and they are all, without exception, scratchy crap that stops working before the ink is anywhere near used up. These gel pens write so, so smoothly. The only fault I have with them is they don't have a touchscreen stylus tip like my crappy multi-colored pens, and they were damn difficult to find. But now that I have found them, I couldn't be happier. The price was good, and shipping was decent being they're from overseas. Great store, happy customer.

September 25, 2025
Unprompted review
Rated 4 out of 5 stars

(resolved)Do not order from this store!!!

*Edit*
Costumer service got back with me and refunded my package.
It takes a minute to get a response because it is a foreign store, but I am glad that they were able to get back with me when they could.

June 17, 2025
Unprompted review
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Rated 1 out of 5 stars

Slowest delivery

Ordered cork board pins on Feb 8th, they still haven't arrived

I received a support email explaining they use eco delivery. My ordered is estimated to arrive 10th May

I wish I had gone to Hobbycraft, this is ridiculously slow service

March 29, 2024
Unprompted review
A Lot Mall logo

Reply from A Lot Mall

Hi Drew

Your package was shipped 26 days ago via "Surface Registered Mail (68 to 82 business days)" you have chosen. It is an affordable option compared with express shipping, but it takes longer to arrive, as the day shown on checkout, because it is shipped by sea. We truly appreciate your patience and understanding🙏.

with ♡ + respect
Isabella Lee
A Lot Mall | Customer Happiness

Rated 5 out of 5 stars

Very cute stickers and fast shipping

I received the package on time, without any damages, and all of them are very cute and there are many of them. :O Really positive experience purchasing here, totally recommend it!

September 26, 2023
Unprompted review
Rated 5 out of 5 stars

A LOT MALL

Very great experience on this website. Good communication. Send packages very quickly.

November 27, 2022
Unprompted review
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Rated 5 out of 5 stars

Spiral bound notebook.

I think the spiral bound notebook is a good quality notebook. I use it to take notes at work and will probably buy them again in the future.

November 19, 2021
Unprompted review
Rated 1 out of 5 stars

Very slow shipping even though I opted for expedited

I can only comment on the fact that the item took 20 days to be received by the recipient. I paid for expedited shipping (7-10 days) which usually means the item will arrive in 7-10 days. The item was shipped (from Hong Kong?) on the 10th day and was received by the recipient on the 20th day. Deceptive advertising. The item was a gift for our niece's birthday so I can't comment on quality, etc.

July 31, 2021
Unprompted review
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Rated 4 out of 5 stars

Handy!

Handy!
Works well on plastic and baking sheet, but no on aluminium (at least the type I use). Very fast delivery and friendly customer service. Recommended!

January 6, 2021
Unprompted review
Rated 5 out of 5 stars

Quality Goods from A Lot Mall

My grand-daughter loved the papercut shadow box that arrived just in time for Christmas. It is even better than I imagined, encased in plastic with a remote control and various light settings. The image of wild horses beneath the moon is one that would delight any horse-lover.

January 1, 2021
Unprompted review
Rated 5 out of 5 stars

Good website to buy stationary items

I ordered some single mildliner highlighters from here because I wanted to choose specific colours that didn’t come in packs. The shipping was really cheap (about $2 to Canada) and the package arrived in just 2 weeks. All the mildliners I bought were delivered and they were legitimate which is something I worried about so that’s great. Customer service replies fast to emails and were helpful with any questions. There was a coupon for first orders too so that gave a few dollars off. Glad I gave this site a chance, honestly impressed and have no complaints!

October 28, 2020
Unprompted review
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Rated 5 out of 5 stars

Good Quality

I got the Canvas Zippered Large Foldable Pencil Case in XL in baby blue. The fabric quality is really durable and good quality. The size is bigger than i expected therefore i am very satisfied. It can hold up all my stationaries. Price is reasonable for its quality. Customer service wise, they are very responsive and helpful. They respond within 24 hours. If you are looking for good quality and cute stationaries, this is the right place to shop.

November 19, 2019
Unprompted review
Rated 5 out of 5 stars

Great stationary, great shipping

I have bought several products from A Lot Mall. All of them have been wonderful quality, reasonable price, and prompt shipping. I use these supplies in my journal.

The Mildliner brush pens are a good size for titles in your journal, writing on cards. I like the cool colors set best of the original 3.

The Zig Memory system brush pens have a fantastic color range.

October 9, 2019
Unprompted review
Rated 5 out of 5 stars

Vitantonio blender

Vitantonio blender
I initially tried ordering this blender on Amazon, as I thought I could purchase worry free. It turned out to be a terrible experience because the blender never showed up and I was given the run-around by Amazon and it took forever to get my money back. Then I found the same blender on A Lot Mall and decided to give it a try, as I was fed up with dealing with Amazon. I was again faced with disappointment when it seemed that the product could not be shipped to my address.
This is where my experience went from bad to fantastic. I was contacted directly by the company and told that they were very sorry for the shipping issue and that they could accommodate my order for me. On top of that I was given a discount code to order the product, for my trouble. I went ahead and completed my order and the package arrived much earlier than expected.
A Lot Mall displayed excellent customer service in ensuring I would be able to do business with them. We love our new blender and A Lot Mall made it happen for us. I will definitely be a repeat customer.

October 24, 2018
Unprompted review
Show reviews in all languages. (25 reviews)

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