Amazing Moves Reviews 

261
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers had a great experience with this company. Customers frequently praise the incredibly helpful and professional staff members who consistently handle personal belongings with exceptional care during the entire moving process. Many individuals also appreciate the transparent pricing structure, the user-friendly website, and the remarkably smooth overall service provided from the initial booking onwards. Some reviewers were not happy with the scheduling reliability, mentioning sudden last-minute cancellations or unexpected delays on the scheduled moving day. A few other people also felt that communication regarding delivery issues could be significantly improved, noting instances where previous arrangements were poorly managed.

What people talk about most

Service

Consumers find service to be positive, highlighting how reviewers consistently praise the team for being... See more

Staff

Customers consistently note positive experiences with staff, highlighting that the moving teams are punctual,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, noting that while movers often arrived on time and... See more

Price

Customers had positive experiences with price, frequently highlighting fair rates and transparent... See more

Booking process

People report ambiguous experiences with booking process, as many reviewers highlight that the initial... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The mover was very friendly and helpful. They were late and getting accurate info from the staff was difficult, but overall, for price it was a good value

Company replied

Rated 5 out of 5 stars

The office staff (Claudia and Alex) were so helpful from stage of initial query, booking and confirming removals the day before - very transparent on pricing including costs for distance from pr... See more

Company replied

Rated 5 out of 5 stars

Amazing Moves were exceptional. Alex set out the pricing really clearly, responded to all of my queries and coordinated a change in plan at the very last minute. The removal team were also wonderful t... See more

Rated 5 out of 5 stars

Great service! Booking process was friendly and straightforward. My expectations managed throughout. Guys arrived on time and we were all moved into an apartment on the 23rd floor without any hassle... See more

Company replied


Company details

  1. Shipping Company

Written by the company

When you move your house or business, there is nothing more important than having a good professional you can rely on. Amazing Moves are not only trusted relocation experts, but are also determined to give you the best moving experience you can imagine. Equipped with strength, confidence, positive attitude and reliable moving supplies, they can guarantee the successful and stress-free move you strive for. Book a relocation service in London on 020 3970 0488.


Contact info

4.2

Great

TrustScore 4 out of 5

261 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 84% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.2

All reviews

(261)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Best Company I have Used

The easiest booking and confirmation. The delivery was on time and the 2 staff members were very helpful, friendly and efficient. Will absolutely be using this company again.

January 12, 2023
Unprompted review
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Rated 5 out of 5 stars

Very professional service

Very professional service. They arrived on time and quickly packed up our house before moving to the new property. Furniture was re-assembled and they made the whole process very easy.

November 25, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing Team!

It is my first time working with Amazing Move but I can tell you with all confidence that they are the best out there. The team is the best, they’ve got lots of experience, are pretty fast and done all their work cleanly. I’d recommend them to anyone who’s looking for a moving company.

December 3, 2022
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Rated 5 out of 5 stars

100% recommend Amazing Moves

100% recommend Amazing Moves. Super efficient and friendly service from booking to completion of our office move. The guys were prompt, hardworking, friendly and quick. The office team were also very helpful with the booking process and our last minute changes. And they very reasonably priced! Great stuff.

October 5, 2022
Unprompted review
Rated 5 out of 5 stars

Great movers

Amazing moves arrived on time, worked really hard. Safely moved all our stuff and were adaptive to the challenges we had regarding changes in schedules.

September 19, 2022
Unprompted review
Rated 5 out of 5 stars

AMAZING MOVES ARE…AMAZING!!

We just used AMAZING MOVES today and they are…AMAZING!! Punctual, friendly, super professional and amazingly smart. They managed to fit 5 vans’s worth of stuff into 3 vans. A miracle! The eventual price was exactly as quoted. Everything was perfect. They were even nice to the dog. Use them!

September 8, 2022
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Rated 5 out of 5 stars

I have used Amazing Moves twice now and…

I have used Amazing Moves twice now and highly recommend them. Great customer service, really quick answering all my questions, very efficient and helpful on moving day, they treated my items with so much care! Definitely worth every penny, they made my moving experience a lot less stressful. Would absolutely book them again.

August 28, 2022
Unprompted review
Rated 5 out of 5 stars

Thank you Amazing Moves

Amazing moves were able to help me at very short notice to move some special items of furniture for my Mother into her Care Home. Everything went so smoothly & the movers were both helpful & polite. It could not have been better. Thank you so very much to all those involved.

August 25, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding experience with Amazing Moves - thanks Maria, Pablo and Vladi!

I had a truly fantastic experience with Amazing Moves. From the moment of phone query with Maria, where I could comprehensive information immediately and an extremely competitive quote within 3 hours, through to a reminder 1 day prior to the move through to Vladi and Pablo supporting the move so professionally - arriving right on time, super efficient and careful with the move, and using a large modern vehicle - in short we were done in half the time that I had estimated with everything moved without a scratch or issue. Everything was well beyond my expectations based on past experiences with other movers in terms of both of communication prior, the move itself and the costs.

August 24, 2022
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Rated 5 out of 5 stars

Amazing movers are truly amazing!

Amazing movers are truly amazing👍🏼👍🏼👍🏼👍🏼
Polite and so helpful !
Experienced and efficient👍🏼
A* service
Have used them many times
My only go to for any moving!! 👏

June 17, 2022
Unprompted review
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Rated 5 out of 5 stars

Excellent service

Excellent service, two friendly guys arrived bang on time, took all the stress of the removal away from us and completed the move in 2 hours. Absolutely perfect!

June 5, 2022
Unprompted review

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