AMZ Sellers Attorney® Reviews 

423
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the professional staff for their deep industry knowledge, personalized approach, and clear communication throughout the entire support process. People note that the experienced legal team consistently provides reliable guidance and practical solutions that successfully resolve complex online account suspensions and business disputes. Some reviewers were not happy with communication issues, noting that progress was very slow and required persistent personal follow-ups to receive updates. A few consumers also shared deeply frustrating experiences regarding unresolved cases where desired account recovery outcomes were ultimately not achieved despite confident initial expectations.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service, noting that staff members are helpful, responsive,... See more

Service

Customers consistently note positive experiences with service, highlighting professional expertise and... See more

Staff

People report positive experiences with staff, highlighting their deep understanding, helpful support, and... See more

Response time

Clients share ambiguous opinions on response time, with some reviewers praising the team as helpful and... See more

User experience

Users describe ambiguous interactions with user experience, as some reviewers feel completely confident and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Second time using these guys, wasnt an instant fix, but after a few weeks they got our account reopened, which really got us out of a pinch, very happy, would definitly use again.

Company replied

Rated 5 out of 5 stars

The lawyers were so helpful and understanding and they didn't give up. After a few attempts, my KDP account was reinstated. It helps that the owner of the firm is a book publisher himself. They are em... See more

Rated 5 out of 5 stars

Well put it this way, We were stuck for 3.5 months on this, another consultanty firm failed to get it resolved, these got it resolved in 2 weeks, got tens of thousands released that was on hold, and s... See more

Rated 5 out of 5 stars

I worked with Amazon Sellers Attorney after my Amazon Relay account was deactivated, and their support was critical in getting my account reinstated. Their team showed a deep understanding of A... See more

Company replied


Company details

  1. Law Firm
  2. also in
  3. e-Commerce Solution Provider
  4. Intellectual Property Registry
  5. Legal Services
  6. Patent Attorney

Written by the company

AMZ Sellers Attorney® is a U.S. e-commerce appeals service and law firm representing online sellers in high-stakes marketplace disputes: account suspensions and deactivations, intellectual property enforcement and defense, frozen funds recovery, TTAB trademark proceedings, and arbitration under the Amazon Business Solutions Agreement (BSA). ▶ QUICK ANSWER AMZ Sellers Attorney® is an attorney-led appeals service and full service e commerce law firm, combining reinstatement work with IP litigation, USPTO/TTAB practice, and arbitration representation. Matters do not stop at a marketplace's internal appeal process: the firm files AAA and ICDR arbitrations, appears in federal court, and litigates before the Trademark Trial and Appeal Board. ▶ MARKETPLACES AND PROGRAMS COVERED Amazon Seller Central, Amazon Vendor Central, Amazon Relay, KDP, ACX, Merch by Amazon, Mechanical Turk, Walmart, eBay, Etsy, TikTok Shop, Temu, Target, PayPal, and X (Twitter). ▶ WHEN A SELLER NEEDS A SELLERS ATTORNEY - Two or more appeals already rejected - Funds held, reserved, or withheld past 90 days - Section 3 deactivation with no stated policy basis - APEX patent evaluation filed against your ASIN - Schedule A summons, TRO, or asset freeze - Related-account allegations involving facts you would not want discoverable - A trademark opposition, cancellation, or refusal at the USPTO - Any dispute headed to AAA or ICDR arbitration Non-attorney providers cannot file arbitration, appear in federal court, practice before the USPTO, or extend attorney-client privilege. That boundary — not price — is what separates provider types. ▶ SUSPENSION APPEALS AND REINSTATEMENT - Section 3 deactivation and seller account suspension appeals - Inauthenticity, counterfeit, and restricted product defenses - Related account and multiple account allegations - Unsuitable inventory investigations and safety complaint appeals - Identity and verification suspension appeals - Review manipulation, sales rank manipulation, and price gouging claims - Performance-metric suspensions: ODR, OTDR, VTR, late shipment, sales velocity - Drop shipping policy and FBA reimbursement abuse suspensions - Plan of Action (POA) drafting tied to the actual policy cited - KDP, ACX, Merch by Amazon, Vendor Central, Relay, and Mechanical Turk terminations - Walmart, eBay, Etsy, TikTok Shop, Temu, Target, PayPal, and X appeals ▶ INTELLECTUAL PROPERTY, TRADEMARKS, AND BRAND PROTECTION - USPTO trademark registration, office action responses, and Copyright Office filings - TTAB practice: oppositions, cancellations, expungement and reexamination proceedings, and Letters of Protest - Amazon Brand Registry enrollment, reinstatement, and enforcement - IP complaint defense: trademark, copyright, and patent notices - APEX (Amazon Patent Evaluation Express) defense and non-infringement positioning - Patent reexamination and utility patent disputes - DMCA takedowns and counter-notices - Listing hijacker and counterfeiter removal, including cease and desist - Intellectual property litigation in federal court - Patent and IP clearance review before you launch a product ▶ ARBITRATION, FROZEN FUNDS, AND TRO DEFENSE - AAA and ICDR arbitration under the Amazon Business Solutions Agreement - Recovery of withheld payouts, reserves, and post-termination funds - Contract disputes under the BSA and vendor agreements - Inventory loss and FBA reimbursement claims - Schedule A TRO defense and asset-freeze response - Proposition 65 notices, settlement, and frozen-funds release ▶ LEGALTRACK™ ESCALATION LegalTrack™ is our attorney-led escalation system, used when standard appeals fail or when a matter involves frozen funds, linked accounts, or contract rights. Cases move into executive escalation and arbitration-ready posture without a separate pre-arbitration fee. ▶ INDEPENDENT VERIFICATION ✔ Kenneth G. Eade — California Bar No. 93774, admitted 1980 ✔ Michael S. Brandt — USPTO-registered patent attorney, Reg. No. 39119; admitted in California and Washington ✔ Quoted by Bloomberg Law (June 2026) on Amazon's APEX patent program ✔ Listed by Sermondo among top Amazon reinstatement and suspension appeal providers, a field including both attorney and non-attorney firms ✔ A+ rating with the Better Business Bureau ✔ Named Best Legal Services Beverly Hills 2025 by BusinessRate ▶ WHY SELLERS CHOOSE US ✔ Licensed U.S. attorneys (CA, WA, USPTO) — not consultants ✔ Founded by a former seven-figure Amazon seller and KDP author ✔ Multilingual intake across six time zones ✔ Reinstatement, IP, USPTO/TTAB, arbitration, and TRO defense in one firm — no handoffs ✔ Flat-fee engagements for appeal and trademark matters; arbitration and litigation quoted separately Bottom line: AMZ Sellers Attorney® represents sellers facing complex suspensions, intellectual property and trademark disputes, frozen funds, and arbitration-level conflicts — not just basic appeal writing. Free legal evaluation: amazonsellers.attorney | +1-888-806-2440


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

423 reviews

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Asks customers to review

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Replied to 50% of negative reviews

Typically takes over 1 month to reply

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4.3

All reviews

(423)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you for your exceptional support…

Thank you for your exceptional support in navigating multiple POA appeals and successfully opening my account! Thanks to your efforts, I can now move forward confidently with my account. I'm truly appreciative of the time and dedication you put into my case. I will gladly recommend your services to anyone in need of legal assistance. All at great value.

Thank you once again for everything!

December 6, 2024
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Rated 1 out of 5 stars

Avoid this company if you don’t want to…

Avoid this company if you don’t want to lose your money, time, and possibly your last chance to work on Amazon.

The main person in charge, Vera, is very friendly and calls every day to assure you they’ll solve your problem—right up until you’ve made your payment. After that, she disappears, and you’ll never hear from her again. I emailed multiple times asking to speak with her, but she never called back.

Once they get your money, they hand your case over to a team located somewhere in the post-Soviet region. The team speaks broken English and clearly doesn’t understand Amazon or how to handle cases (to be clear, I know there are good professionals in every country, but not in this company’s case—at the very least, they should be able to communicate fluently in English).

Everything they send is just ChatGPT-generated templates. They barely check them, and they have no understanding of the client’s specific situation. They even mix up data, so you’ll need to double-check everything they do.

They promise to escalate your case to Amazon’s higher-level teams or send emails from a lawyer, but the email addresses they provide didn’t get any responses. Honestly, you can write a template letter yourself, and you’ll do it better than they can.

I strongly advise against working with this company.

August 30, 2024
Unprompted review
AMZ Sellers Attorney® logo

Reply from AMZ Sellers Attorney®

We are sorry to hear about your experience. We do not use chatGPT. This is not the standard we set for our clients and we want to understand what went wrong. Please reach out to us at info@amazonsellers.attorney so we can work toward a resolution.

Rated 5 out of 5 stars

Highly Recommend for Expert Amazon KDP Appeals

I cannot thank AMZ lawyers and Darya enough for their expertise and dedication. My Amazon KDP account was terminated, and I was overwhelmed and unsure of how to proceed. Darya guided me through every step of the appeal process, crafting well-structured and professional appeals that ultimately led to my account being reinstated successfully.

Their deep understanding of Amazon’s policies and clear communication gave me confidence throughout this challenging process. If you’re facing any issues with your KDP account, I highly recommend AMZ lawyers. Their expertise truly made all the difference!

November 15, 2024
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Rated 5 out of 5 stars

account deactivated by section 3

Thanks to Anastassia who was assigned to my case. The company creates an Appeal Letter specially created for your case that you must submit throw your dashboard. I went to the point of escalation where they provided me an email to send my appeal to but I got no response from the escalation email address. I resolved my case (account deactivation on Section 3 due to identity verification issues) on my own by providing the exact document AMZ was asking for but Amazon Sellers Attorney was a valuable help telling me that my case was due to identity verification issues (as AMZ is not accurate in telling you the root cause of the problem). I didnt reach to the point of their sending a letter to AMZ legal department because my problem was resolved but Amazon Sellers Attorney said they would do it if needed and I trust that. All the time I felt the support from this company as they were always replying back soon and keep reviewing the tons of emails I have sent.

November 7, 2024
Rated 5 out of 5 stars

ACX account re-instated in 2 hours

I had my ACX account terminated. I sent a few emails myself and got no response. I hired AMZ and sent their 1st appeal email. 2 hours later I got an email from ACX saying my account had been reinstated. I was led to believe it was impossible to get an Amazon account re-instated by other attorneys and internet blogs, but AMZ did it and did it FAST!

November 11, 2024
Rated 5 out of 5 stars

Quick response to my emails .

Quick response to my emails .
Account was deactivated for section 3 and they helped me with appeal. We were given second video interview and finally account got activated after 5 months, our funds and inventory hold was removed.

October 14, 2024
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Rated 1 out of 5 stars

Awful service

Awful service. I paid 1400$ for a copy/paste/montage letter can be found all over the internet. Nothing was personalized. I got my Etsy shop permanently suspended just the day of the appeal submission. Very disappointing.

September 16, 2024
Unprompted review
AMZ Sellers Attorney® logo

Reply from AMZ Sellers Attorney®

We are sorry to hear about your experience. This is not the standard we set for our clients and we want to understand what went wrong. Please reach out to us at info@amazonsellers.attorney so we can work toward a resolution.

Rated 5 out of 5 stars

Excellent experience—from devastation to hopeful

I had an amazing experience where I went from feeling devastated to hopeful with a resolution within a few days.
The free consultation provided me with so much information so I could make an informed decision. Once I signed the retainer agreement, they started sending me solutions right away. They walked me through the entire process and were so supportive.
I am so impressed and can’t recommend them enough. I am so thankful I came across this company. They fight for the “little guys!” Thank you - thank you!

September 23, 2024
Rated 1 out of 5 stars

Appeals are merely Cut and Paste from your own email account.

UPDATE - OCT 10, 2024 ***** My KDP account termination was reversed! After that horrible experience with Amazon Sellers Attorney - I did my homework! I spent about an hour and a half researching the most recent legal org chart of Amazon - and yes, you have to dig around to find it, but I did. From that, I gleaned names of Amazon and Amazon.com, Inc. top level lawyers. Then, I went to a website, which is Washington State Bar Association and verified these lawyers were indeed employed by Zon, and the site provided their email addresses! So, I composed an email, and attached copies of examples which supported my case and sent. It took about 10 days, and then for some reason I went into my KDP dashboard and all of my books showed up. I rec'd an email two days later from the head of the KDP business segment which confirmed they were looking into my appeal. So far, so good. SO DON'T BE FOOLED BY AMAZON SELLERS ATTORNEY. They do NOTHING to get appeals reversed, at least on the KDP platform.. sending a template email to Jeff Bezos and Andy Jassy? That's a "cheap fake."

They didn't really have an attorney handling the appeal on the KDP termination I rec'd after 12 years of self-publishing for reasons still not apparent. I asked when I first paid for their service to find out exactly what the reason was for my sudden termination. I was told it would take months to get an answer so I was to follow their appeal process. That was mid-June. The lay person assigned me simply composed one appeal document that I continued to send through my email address under my name multiple times until it got bumped up to the next level. There are 3 levels. But when addressing these emails to the top two Amazon Officers, I had sincere doubts it was going to be reversed. I waited through it and my instincts were correct. No reinstatement. I was told success rate for KDP appeals was 80%. Not believing that for a second.

September 12, 2024
Unprompted review
AMZ Sellers Attorney® logo

Reply from AMZ Sellers Attorney®

We are sorry to hear about your experience. This is not the standard we set for our clients and we want to understand what went wrong. Please reach out to us at info@amazonsellers.attorney so we can work toward a resolution.

Rated 5 out of 5 stars

My account has been deactivated due…

My account has been deactivated due section 3. After 7 month struggle Nadia and the AMZ Team can reinstate my account. Many thanks to them for the help and the patience. If you have problem with Amazon I recommend to reach out to them and not try to solve it alone.

September 3, 2024
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Rated 5 out of 5 stars

I got my KDP account back

I got my KDP account back! After about 14 months of my account being shut down Amazon Sellers Attorney got it back in about a month and a half. I wish I would have contacted them sooner. They did a great job on my case and I would highly recommend them. Thank you Amazon Sellers Attorneys I got my publishing career back.

August 14, 2024
Rated 5 out of 5 stars

Persistence pays off!

The team at Amazon Sellers Attorney stuck by me from day one. It may take some time to get reinstated, but they were able to help me get back and running again. 10 out of 10!

August 12, 2024
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Rated 5 out of 5 stars

Highly recommended, will use again

Great support from start to finish. I mean I didn’t even talk to anyone. I had an initial chat on their messaging service for an initial assessment then I got the email to confirm service and retainer, signed it, paid. Provided all the details on the case incl all docs and a day later they provided a template to respond back to Amazon specific to my case. A week later my account was reinstated in KDP.

August 8, 2024
Rated 5 out of 5 stars

AMZ was able to assist us in getting our account re-activated

AMZ was able to assist us in getting our KDP business back after the Amazon AI had targeted and terminated our account thinking there were duplicate accounts. Through their guidance , contacts and multiple letter drafts, we were able to show that we indeed only operated the one account and ultimately we were able to get our business re-activated.

August 7, 2024

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