American Golf Reviews 

180,438
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 20,973 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the store staff for being exceptionally helpful, polite, and knowledgeable during personalized product selections and professional club fittings. Many people also value the smooth transaction processes, accommodating customer service, and great value found across a wide range of available items. Some reviewers were not happy with occasional pricing discrepancies on receipts or instances where staff members failed to offer active assistance inside the store. A few consumers additionally mentioned difficulties receiving technical guidance on specific purchased products and having to address these unexpected issues later on.

What people talk about most

Staff

Customers report a high level of satisfaction and appreciation for the staff, highlighting their welcoming... See more

Product

Reviewers mention positive feedback about product quality, value, and selection. Consumers frequently praise... See more

Service

Customers consistently note positive experiences with service, highlighting knowledgeable and thorough staff... See more

Price

Clients share positive opinions on price, consistently highlighting reasonable costs, competitive pricing,... See more

Customer service

Consumers find customer service to be exceptionally positive and welcoming. Reviewers frequently highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Went in with £10 birthday voucher and purchased a pair of Under Armour shorts and some Taylor Made TP5 golf balls. The transaction was handled by Nigel Thomas who is a credit to your company and al... See more

Company replied

Rated 5 out of 5 stars

Great guys at American Golf they helped me and my son purchase new set of clubs each. Oscar who looked after us was very knowledgeable and spent a lot of time showing us techniques and tips which re... See more

Company replied

Rated 5 out of 5 stars

Went in for a first ever iron fitting with Tim at the Stonelees store. Attention to detail from Tim was second to none and was able to advise on not only club specifics but elements of my setup that h... See more

Company replied

Rated 5 out of 5 stars

I went to American golf just to look at the selection of irons and was greeted by Hamish who was polite and knowledgeable. He selected five irons that might be suitable for me and let me try the... See more

Company replied



Company details

  1. Golf shop
  2. Golf Club
  3. Sporting Goods Store

Written by the company

Europe's largest golf retailer. We have 85 stores in the UK and Republic of Ireland, and we're still growing! Either visit one of our stores, or order online in the knowledge that you will receive the very best service and after sales care We stock a full range of golf equipment for golfers of all levels, including irons, drivers, putters, package sets, balls, shoes, clothing, plus much more. Both in-store and online, we have our expert teams on hand to help with any golfing query you may have. Most of our store managers are keen golfers just like you. We aim to offer unbeatable value and an extensive range along with exclusive deals. We hope to be your first stop for all your golfing equipment needs.

Free Custom Fitting In-store

Written by the company

Visit one of our American Golf stores to receive a free Custom Fitting
Every player is different and their swing characteristics are unique. By using our personal golf club fitting service and state-of-the-art technology, we can improve your game to lower scores and allow you to develop as a golfer. Custom Fitting is just one of a range of complementary expert and personal services we offer in-store. So whether you'd like to 'Try Any Club' from our extensive range, Ask our PGA's for advice or have a 'Custom Fitting' we have the right solution to help you improve your game and with 88 stores across the UK there's sure to be one near you.
Trade-in
Transform your game and trade-in your old clubs for the latest equipment on the market. Simply bring your current clubs to any American Golf store for a valuation.

85 Stores Nationwide

Order online and collect in-store for free

Order online and collect in-store for free
Choose our 'deliver to store' option and collect your parcel at your nearest American Golf store for free! Whilst you are there why not book in for a free custom fitting?

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

180K reviews

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4.7

All reviews

(180,438)

20,273 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Went to the Thurrock branch to buy a Powakaddy. The member of staff was very helpful in explaining the difference between the various models and demonstrating how they worked. There was a problem registering the warranty and the staff went the extra mile and were able to register for us.
Great service.

August 17, 2026
Rated 5 out of 5 stars

I was looking for a new putter

I was looking for a new putter, popped into the Hedge End. My decision was made easier by the help I received from Helen in the store. Assessed my putting action and gave me some great tips on choosing my new putter, was friendly and helpful

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

Great service again

As always the lads at American Golf in Aintree looked after me with great knowledge and professionalism..Big shout out to young Oliver the newby who is very friendly and knowledgeable.. thanks again lads and cheers to Ronan for finding me a great pair of Under Armour golf shoes...Cheers guys.. exceptional as always..

Regards

Mal

August 16, 2026
Rated 5 out of 5 stars

Luke quickly understood my need and…

Luke quickly understood my need and addressed the question accordingly. I am a left handed and he outlined my options very well.
I would unreservedly recommend him as a golf consultant for people looking to upgrade their golf clubs.

August 17, 2026
Rated 3 out of 5 stars

Very happy with AG but gift cards arrived damaged

Very happy with the product (gift cards), arrived on time and purchasing process was easy with unexpected free delivery!
However, the cards arrived damaged by the courier. Several of the cards were bent in half, hopefully they are still useable! Perhaps they could be better packaged to help avoid damage.

August 16, 2026
Rated 5 out of 5 stars

We popped into American Golf Trafford…

We popped into American Golf Trafford which was super easy to park. The item we needed was there on the shelf? The assistant helped get it down and took it to the payment desk for us..And he also offered to take it out to the car.

Very friendly staff, great service and always keen to help you out with your purchase

August 17, 2026
Rated 4 out of 5 stars

Ping golf T shirt

Ok experience. Your Ping tops are not true to size. I would recommend ordering a smaller size.
It would be good when ordering online to have the option of the goods being delivered to a local store to avoid postage charges as one loses the postage money on returns.
Also the Sidcup store does not have any ladies' clothes to offer.

August 11, 2026
Rated 5 out of 5 stars

Great help and guidance from staff…

Great help and guidance from staff member, who was able to talk me through styles, options and price points for a new putter. Gave me time to practice, understand what was suitable for my game and found an excellent solution. Great experience, would definitely recommend.

August 17, 2026
Rated 5 out of 5 stars

You must swing the clubs!

Excellent service.
Was undecided between two sets of irons, but got to hit with both 7s.
I had done a bit of research, and ended up picking the clubs that I thought I would like least, purely based on the feel

August 16, 2026

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