Went in with £10 birthday voucher and purchased a pair of Under Armour shorts and some Taylor Made TP5 golf balls. The transaction was handled by Nigel Thomas who is a credit to your company and al... See more
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Europe's largest golf retailer. We have 85 stores in the UK and Republic of Ireland, and we're still growing! Either visit one of our stores, or order online in the knowledge that you will receive the very best service and after sales care We stock a full range of golf equipment for golfers of all levels, including irons, drivers, putters, package sets, balls, shoes, clothing, plus much more. Both in-store and online, we have our expert teams on hand to help with any golfing query you may have. Most of our store managers are keen golfers just like you. We aim to offer unbeatable value and an extensive range along with exclusive deals. We hope to be your first stop for all your golfing equipment needs.
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Order online and collect in-store for free

United Kingdom
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Paul the manager at Trent Lock gave both of us his time to assess our driving skills in an unhurried and no pressure to buy manner 2 weeks ago and we were able to try several brands. We both ordered a new driver. These were collected today and the staff in store were equally polite and helpful. We have not tried them out yet. We would recommend him to others without reservation.

Reply from American Golf
It has been delivered the wrong size. XXL instead of L, and there is no return slip with the item.

Reply from American Golf

Reply from American Golf
Great service as usual thankyou staff fantastic

Reply from American Golf
Helpful, friendly staff clarified differences between similar products (electric golf trolleys), so that I could decide which one I wanted. Order placed in store and collected the following week.

Reply from American Golf
I have never been into the store before but found the assistants all very friendly and helpful

Reply from American Golf
David very helpful and polite instructor.
Enjoyed my fitting.

Reply from American Golf
Courteous and friendly service ,good value golf clothing👍

Reply from American Golf

Reply from American Golf
They took the time and trouble to answer the questions I had about the club I was buying.

Reply from American Golf
After receiving the wrong club they exchanged it with no problem

Reply from American Golf
Do you really want to know what went 'wrong this time' or are you merely trying to present yourself in a deceitfully compassionate light? You are untrustworthy. Instead of soliciting reviews, bombarding vulnerable people with 'promotions' and providing 'updates' WHY NOT SEND ME THE ITEM I PAID FOR? My name is Michael Keane. You will have a record somewhere of my order and if you can be bothered to investigate, the fact that you have failed, without a scrap of communication, to deliver. I will abridge pre action protocols and commence proceedings for winding up.

Reply from American Golf
American Golf Northolt. Thanks to Dan for excellent advice and service. Very deserving of 5 stars.

Reply from American Golf
As always a very helpful visit to the stonelees store

Reply from American Golf
I got exactly the clubs I asked for, the person who dealt with me was fantastic in every way.

Reply from American Golf
Super helpful and knowledgeable support given during the fitting process for a new mini driver.
Great service offered by American Golf which beats any online golf retailer. Swinging the club and ‘try before you buy’ really does make a difference when spending a sizeable amount of money.
Finance options also a bonus.

Reply from American Golf

Reply from American Golf
Won a prize in a charity event that was bought from AG whixh was quite expensive, i didnt need it so they let me exchange for a voucher which surprised me as I thought id have to exchange it for something at the same value. Now ive 12 months to use the voucher... thanks American Golf Doncaster

Reply from American Golf
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