American Golf Reviews 

180,825
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 21,065 reviews, reviewers overwhelmingly had a great experience with this company. People frequently highlight that the staff members are extremely welcoming, exceptionally knowledgeable, and thoroughly patient when guiding them through their equipment choices and purchases. Consumers genuinely value the detailed custom fittings and professional advice that ensure they find the right products for their personal sporting needs. Shoppers frequently mention finding great competitive prices and a wonderful variety of items available conveniently in store. Some reviewers were not happy with specific clothing products, clearly mentioning recurring problems with incorrect sizing, poor design, and disappointing overall fit.

What people talk about most

Staff

Customers report a high level of satisfaction and appreciation for the staff, highlighting their welcoming... See more

Product

Reviewers mention positive feedback about product quality, value, and selection. Consumers frequently praise... See more

Service

Customers consistently note positive experiences with service, highlighting knowledgeable and thorough staff... See more

Price

Clients share positive opinions on price, consistently highlighting reasonable costs, competitive pricing,... See more

Customer service

Consumers find customer service to be exceptionally positive and welcoming. Reviewers frequently highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Went in with £10 birthday voucher and purchased a pair of Under Armour shorts and some Taylor Made TP5 golf balls. The transaction was handled by Nigel Thomas who is a credit to your company and al... See more

Company replied

Rated 5 out of 5 stars

As always the lads at American Golf in Aintree looked after me with great knowledge and professionalism..Big shout out to young Oliver the newby who is very friendly and knowledgeable.. thanks aga... See more

Company replied

Rated 5 out of 5 stars

Great help and guidance from staff member, who was able to talk me through styles, options and price points for a new putter. Gave me time to practice, understand what was suitable for my game and fou... See more

Company replied

Rated 5 out of 5 stars

Great guys at American Golf they helped me and my son purchase new set of clubs each. Oscar who looked after us was very knowledgeable and spent a lot of time showing us techniques and tips which re... See more

Company replied



Company details

  1. Golf shop
  2. Golf Club
  3. Sporting Goods Store

Written by the company

Europe's largest golf retailer. We have 85 stores in the UK and Republic of Ireland, and we're still growing! Either visit one of our stores, or order online in the knowledge that you will receive the very best service and after sales care We stock a full range of golf equipment for golfers of all levels, including irons, drivers, putters, package sets, balls, shoes, clothing, plus much more. Both in-store and online, we have our expert teams on hand to help with any golfing query you may have. Most of our store managers are keen golfers just like you. We aim to offer unbeatable value and an extensive range along with exclusive deals. We hope to be your first stop for all your golfing equipment needs.

Free Custom Fitting In-store

Written by the company

Visit one of our American Golf stores to receive a free Custom Fitting
Every player is different and their swing characteristics are unique. By using our personal golf club fitting service and state-of-the-art technology, we can improve your game to lower scores and allow you to develop as a golfer. Custom Fitting is just one of a range of complementary expert and personal services we offer in-store. So whether you'd like to 'Try Any Club' from our extensive range, Ask our PGA's for advice or have a 'Custom Fitting' we have the right solution to help you improve your game and with 88 stores across the UK there's sure to be one near you.
Trade-in
Transform your game and trade-in your old clubs for the latest equipment on the market. Simply bring your current clubs to any American Golf store for a valuation.

85 Stores Nationwide

Order online and collect in-store for free

Order online and collect in-store for free
Choose our 'deliver to store' option and collect your parcel at your nearest American Golf store for free! Whilst you are there why not book in for a free custom fitting?

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

181K reviews

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1-star

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4.7

All reviews

(180,825)

20,662 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Went in for a pair of shoes

Went in for a pair of shoes, came out with two pairs thanks to the helpful chap there

August 16, 2026
American Golf logo

Reply from American Golf

Hello,

Thank you for your wonderful review.

We’re glad our team member helped you find the right footwear and that you left with two pairs. 

We appreciate your feedback and hope you enjoy your new shoes!

Kind regards,
AG Service Team

Rated 5 out of 5 stars

Staff are fabulous

Staff are fabulous, always helpful and informative.

Prices are very reasonable.

Not a negative comment, an observation. I am a mature woman but only 5ft tall, not much choice in clothing for "little" people.

August 21, 2026
American Golf logo

Reply from American Golf

Hello,

Thank you for your lovely and detailed feedback. We’re delighted to hear that you consistently find our staff helpful and informative, and that you’re pleased with our pricing.

We also appreciate you sharing your observation regarding the availability of clothing for shorter customers.

We understand how important it is to have a good range of sizes and fits available, and your feedback will be shared with the relevant team for consideration.

Thank you again for your continued support and for helping us identify areas where we can improve our product range.

Kind regards,
AG Service Team

Rated 5 out of 5 stars

Staff very helpful and informative

Staff very helpful and informative. Product good quality and value for money.

August 16, 2026
American Golf logo

Reply from American Golf

Hello,

Thank you for your positive review. 

We’re delighted to hear that you found our staff helpful and informative, and that you were pleased with the quality and value for money of your purchase. 

We really appreciate your feedback and hope to welcome you back again soon!

Kind regards,
AG Service Team

Rated 1 out of 5 stars

No communication

No communication

August 21, 2026
American Golf logo

Reply from American Golf

Good Morning,

Thank you for taking the time to share your feedback. 

We’re sorry to hear that you experienced a lack of communication and understand how frustrating this must have been.

If you would like to raise this matter further, please email our Customer Service team with your order details at aftersales@americangolf.co.uk so that we can investigate this for you.

Please accept our apologies for the inconvenience caused.

Kind regards,
AG Service Team

Rated 5 out of 5 stars

Friendly service and very helpful

Friendly service and very helpful

August 21, 2026
American Golf logo

Reply from American Golf

Hi,  

Thank you for the wonderful review and for taking the time to share your feedback with American Golf. 

Our priority is customer service.  

Many thanks, 
AG Service Team

Rated 5 out of 5 stars

Bothwell Bill

Good service

August 21, 2026
American Golf logo

Reply from American Golf

Hello, 

Thank you for leaving this 5* review. Hope to hear from you soon! 

Kind regards, 
AG Service Team

Rated 5 out of 5 stars

Buying a new driver.

We had a great experience when buying a new driver for my son. We were able to try a number of different clubs and the help, advice and knowledgeable guidance was brilliant.

August 21, 2026
American Golf logo

Reply from American Golf

Hello,

Thank you for your fantastic review.

We’re delighted you had a great experience choosing a new driver for your son. It’s wonderful to hear that our team provided helpful advice and that you could try several clubs before deciding. 

We appreciate your feedback and hope your son enjoys his new driver!

Kind regards,
AG Service Team

Rated 4 out of 5 stars

Good service

August 21, 2026
American Golf logo

Reply from American Golf

Hello, 

Thank you for leaving this 5* review. Hope to hear from you soon! 

Kind regards, 
AG Service Team

Rated 5 out of 5 stars

Great quality items and great prices

Great quality items and great prices , my son in law loves his gifts

August 16, 2026
American Golf logo

Reply from American Golf

Hello,

Thank you for your lovely review. 

We’re delighted to hear that you were pleased with the quality and value of your purchases.

We really appreciate your feedback and hope to welcome you back again soon.

Kind regards,
AG Service Team

Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly

August 21, 2026
American Golf logo

Reply from American Golf

Hi,  

Thank you for the wonderful review and for taking the time to share your feedback with American Golf. 

Our priority is customer service.  

Many thanks, 
AG Service Team

Rated 5 out of 5 stars

They were extremely helpful and…

They were extremely helpful and knowledgeable! Thank you!

August 21, 2026
American Golf logo

Reply from American Golf

Hello, 

Thank you so much for your kind review. 

We take great pride in our customer service, so thank you for the feedback, It's appreciated!  

Thanks, 
AG Service Team

Rated 5 out of 5 stars

Knowledgeable

Knowledgeable

August 21, 2026
American Golf logo

Reply from American Golf

Hello, 

Thank you for leaving this 5* review. Hope to hear from you soon! 

Kind regards, 
AG Service Team

Rated 5 out of 5 stars

A happy experience shopping

The very helpful and cheerful guy in the pro shop. The great deals on offer and the overall choice of equipment. It is a fun place to shop

August 16, 2026
American Golf logo

Reply from American Golf

Good Morning,

Thank you for your fantastic review. 

We’re glad our pro shop team member was helpful and cheerful, and that you enjoyed our great deals and wide equipment selection. 

We appreciate your feedback and look forward to welcoming you back soon!

Kind regards,
AG Service Team

Rated 5 out of 5 stars

Bought a driver from the Wakefield…

Bought a driver from the Wakefield store. Toni-Louise provided great advice and guidance, displayed excellent product knowledge and was a credit to Americangolf. Thank you.

August 7, 2026
Unprompted review
American Golf logo

Reply from American Golf

Hello,  

Thank you so much for your kind review.  

We take great pride in our customer service and will share your positive experience with all our colleagues, especially Toni-louise.  

Thanks for choosing American Golf. 

Kind regards, 
AG Service Team

Rated 5 out of 5 stars

As usual everything was laid well easy…

As usual everything was laid well easy to find. No person asking what I was looking for. They let me shop. Brilliant

August 21, 2026
American Golf logo

Reply from American Golf

Hello,

Thank you for your fantastic review. 

We’re delighted to hear that you found the store well laid out and easy to navigate, and that you appreciated being able to browse at your own pace without feeling pressured. 

We’re pleased that you had such a positive experience and really appreciate your feedback!

Kind regards,
AG Service Team

Rated 5 out of 5 stars

Brilliant friendly service it’s a ten…

Brilliant friendly service it’s a ten from me.

August 21, 2026
American Golf logo

Reply from American Golf

Hi,  

Thank you for taking the time to leave your 5* review.  

We're pleased to hear you're happy with the service.  

We hope you enjoy your new purchase.  

Thanks for choosing AG. 

Kind regards, 
AG Service Team

Rated 5 out of 5 stars

The person who sold me the putter in…

The person who sold me the putter in the Shoreham store gave me plenty of time and help. A really good, helpful and friendly service.

August 21, 2026
American Golf logo

Reply from American Golf

Hi,  

Thanks for the wonderful review.  

We are pleased to know that you're happy with all of our staff in our Brighton Store.  

Thanks for choosing American Golf.  

Kind regards, 
AG Service Team

Rated 5 out of 5 stars

Assistant was very helpful and took the…

Assistant was very helpful and took the time needed to find what we needed.

August 21, 2026
American Golf logo

Reply from American Golf

Hi,  

Thanks so much for leaving your 5* review.  

We are glad that our staff looked after you in store, we take great pride in our customer service!  

Hope you enjoy your new purchase. 

Kind regards,  
AG Service Team

Rated 5 out of 5 stars

Extremely helpful & polite

Extremely helpful & polite

August 20, 2026
American Golf logo

Reply from American Golf

Hi,  

Thank you for the wonderful review and for taking the time to share your feedback with American Golf. 

Our priority is customer service.  

Many thanks, 
AG Service Team

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