Went in with £10 birthday voucher and purchased a pair of Under Armour shorts and some Taylor Made TP5 golf balls. The transaction was handled by Nigel Thomas who is a credit to your company and al... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Europe's largest golf retailer. We have 85 stores in the UK and Republic of Ireland, and we're still growing! Either visit one of our stores, or order online in the knowledge that you will receive the very best service and after sales care We stock a full range of golf equipment for golfers of all levels, including irons, drivers, putters, package sets, balls, shoes, clothing, plus much more. Both in-store and online, we have our expert teams on hand to help with any golfing query you may have. Most of our store managers are keen golfers just like you. We aim to offer unbeatable value and an extensive range along with exclusive deals. We hope to be your first stop for all your golfing equipment needs.
Written by the company

Order online and collect in-store for free

United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The help and advice of the staff(N.Rose) was excellent in making sure I made the correct choice for me, then the speed and ease of obtaining the clubs was very good.

Reply from American Golf
Very helpful and patient. Went through all my shaft options and found the perfect one for me

Reply from American Golf
When i entered the AG store in Oxford i was greeted by Jamie, he was really supportive gave me all the time i needed too understand what new clubs i needed with explanations why and also demonstrations that helped support my purchase , Will come back again.

Reply from American Golf
I bought some golf gloves that were on sale at a very good price. There was a wide range of stock and other golf wear and equipment. The staff were helpful and friendly. the shop was clean and welcoming.

Reply from American Golf
Quick delivery and reqlly pleased with tshirt.

Reply from American Golf
Really fast service including on the day trying out loads of drivers with Josh!

Reply from American Golf
Always a good experience, going into this shop, with friendly, helpful staff and a good range of items available.

Reply from American Golf
Fitting service was great, Sean was very knowledgeable. Where it fell down, I was told 3-4 weeks for my club to arrive (the last one he handed over was just over 2 weeks). On week 3 I popped into the store and was told it would arrive following Thursday, when it didn’t arrive I called store and was told they wouldn’t have committed to a time, I assure you they did. Finally arrived after 5 weeks, hope it’s worth the wait!
I tried finding a customer services email to feed this back direct but doesn’t look
like they have one, so trustpilot will need to do.

Reply from American Golf
I only purchased a dozen golf balls and a headcover, hardly an experience. The guy in the shop was polite.

Reply from American Golf

Reply from American Golf
Great attentive service from Glenn, would highly recommend American Golf.

Reply from American Golf
Super service, all staff very friendly and accommodating. The manager leads by example and is completely knowledgable with all the products, top man

Reply from American Golf
This shop is one of the most helpful I've been in... Very friendly staff and super helpful... 👍

Reply from American Golf
Thank you to lewis at Eastleigh branch brilliant customer service today correcting a mistake no problem pleasure to do business with

Reply from American Golf
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.