American Golf Reviews 

180,817
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 21,065 reviews, reviewers overwhelmingly had a great experience with this company. People frequently highlight that the staff members are extremely welcoming, exceptionally knowledgeable, and thoroughly patient when guiding them through their equipment choices and purchases. Consumers genuinely value the detailed custom fittings and professional advice that ensure they find the right products for their personal sporting needs. Shoppers frequently mention finding great competitive prices and a wonderful variety of items available conveniently in store. Some reviewers were not happy with specific clothing products, clearly mentioning recurring problems with incorrect sizing, poor design, and disappointing overall fit.

What people talk about most

Staff

Customers report a high level of satisfaction and appreciation for the staff, highlighting their welcoming... See more

Product

Reviewers mention positive feedback about product quality, value, and selection. Consumers frequently praise... See more

Service

Customers consistently note positive experiences with service, highlighting knowledgeable and thorough staff... See more

Price

Clients share positive opinions on price, consistently highlighting reasonable costs, competitive pricing,... See more

Customer service

Consumers find customer service to be exceptionally positive and welcoming. Reviewers frequently highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Went in with £10 birthday voucher and purchased a pair of Under Armour shorts and some Taylor Made TP5 golf balls. The transaction was handled by Nigel Thomas who is a credit to your company and al... See more

Company replied

Rated 5 out of 5 stars

As always the lads at American Golf in Aintree looked after me with great knowledge and professionalism..Big shout out to young Oliver the newby who is very friendly and knowledgeable.. thanks aga... See more

Company replied

Rated 5 out of 5 stars

Great help and guidance from staff member, who was able to talk me through styles, options and price points for a new putter. Gave me time to practice, understand what was suitable for my game and fou... See more

Company replied

Rated 5 out of 5 stars

Great guys at American Golf they helped me and my son purchase new set of clubs each. Oscar who looked after us was very knowledgeable and spent a lot of time showing us techniques and tips which re... See more

Company replied



Company details

  1. Golf shop
  2. Golf Club
  3. Sporting Goods Store

Written by the company

Europe's largest golf retailer. We have 85 stores in the UK and Republic of Ireland, and we're still growing! Either visit one of our stores, or order online in the knowledge that you will receive the very best service and after sales care We stock a full range of golf equipment for golfers of all levels, including irons, drivers, putters, package sets, balls, shoes, clothing, plus much more. Both in-store and online, we have our expert teams on hand to help with any golfing query you may have. Most of our store managers are keen golfers just like you. We aim to offer unbeatable value and an extensive range along with exclusive deals. We hope to be your first stop for all your golfing equipment needs.

Free Custom Fitting In-store

Written by the company

Visit one of our American Golf stores to receive a free Custom Fitting
Every player is different and their swing characteristics are unique. By using our personal golf club fitting service and state-of-the-art technology, we can improve your game to lower scores and allow you to develop as a golfer. Custom Fitting is just one of a range of complementary expert and personal services we offer in-store. So whether you'd like to 'Try Any Club' from our extensive range, Ask our PGA's for advice or have a 'Custom Fitting' we have the right solution to help you improve your game and with 88 stores across the UK there's sure to be one near you.
Trade-in
Transform your game and trade-in your old clubs for the latest equipment on the market. Simply bring your current clubs to any American Golf store for a valuation.

85 Stores Nationwide

Order online and collect in-store for free

Order online and collect in-store for free
Choose our 'deliver to store' option and collect your parcel at your nearest American Golf store for free! Whilst you are there why not book in for a free custom fitting?

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

181K reviews

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1-star

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4.7

All reviews

(180,817)

20,593 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service as always

Great service as always

August 20, 2026
American Golf logo

Reply from American Golf

Hi,

Thank you very much for your wonderful review.

We truly value your feedback and are delighted to hear you are happy with our service!

Thanks again,
AG Service Team

Rated 5 out of 5 stars

Helpful staff

Helpful staff, excellent display of golfing equipment.

.

August 19, 2026
American Golf logo

Reply from American Golf

Hi, 
  
Thank you so much for your kind review. 
  
We take great pride in our customer service, so thank you for the feedback, It's appreciated! 
  
Thanks, 
AG Service Team

Rated 5 out of 5 stars

Prize exchanged for a voucher

Won a prize in a charity event that was bought from AG whixh was quite expensive, i didnt need it so they let me exchange for a voucher which surprised me as I thought id have to exchange it for something at the same value. Now ive 12 months to use the voucher... thanks American Golf Doncaster

August 15, 2026
American Golf logo

Reply from American Golf

Hello,

Thank you for your wonderful review. 

We’re delighted to hear that our Doncaster team were able to assist you with exchanging your prize for a voucher and that you were pleased with the flexibility provided.

We really appreciate you taking the time to share your experience and hope to welcome you back to American Golf Doncaster soon!

Kind regards,
AG Service Team

Rated 5 out of 5 stars

Very welcoming

Very welcoming. My first visit to this branch and I shall certainly return.

August 19, 2026
American Golf logo

Reply from American Golf

Hi,
  
Thanks for the wonderful review. 

We are pleased to know that you're happy with all of our staff in our Bird hills Store. 

Thanks for choosing American Golf. 

Kind regards,   
AG Service Team

Rated 5 out of 5 stars

Conclusive Putter fitting …

Very convenient time booking for putter fitting - swing was quickly analysed and in fact final choice chosen first time up but went through all the options - swing errors were pointed out and conclusive data was collected to make a very positive choice - general handling - payment etc and ambience all good - excellent experience all round

August 19, 2026
American Golf logo

Reply from American Golf

Hello,

Thank you for your fantastic review. 

We’re delighted to hear that you had such a positive experience with your putter fitting. 

It’s great to know that the analysis and data provided helped you make a confident decision, and that you appreciated the opportunity to explore the different options.

We’re also pleased to hear that you found the overall service, payment process and store environment to be excellent. 

We really appreciate your feedback and hope you enjoy your new putter.

Kind regards,
AG Service Team

Rated 5 out of 5 stars
American Golf logo

Reply from American Golf

Hello, 
  
Thank you for leaving this 5* review. 

Hope to hear from you soon! 

Kind regards, 
AG Service Team

Rated 5 out of 5 stars

Very helpful and pleasant service

Very helpful and pleasant service

August 19, 2026
American Golf logo

Reply from American Golf

Hi, 
  
Thank you so much for your kind review. 
  
We take great pride in our customer service, so thank you for the feedback, It's appreciated! 
  
Thanks, 
AG Service Team

Rated 5 out of 5 stars
American Golf logo

Reply from American Golf

Hi, 
  
Thank you for the wonderful review and for taking the time to share your feedback with American Golf. 

Our priority is customer service. 
  
Many thanks, 
AG Service Team

Rated 5 out of 5 stars

Excellent service!

August 20, 2026
American Golf logo

Reply from American Golf

Hello, 
  
Thank you for leaving this 5* review. 

Hope to hear from you soon! 

Kind regards, 
AG Service Team

Rated 5 out of 5 stars

Cost Effective Great Selection

There was agreat selection of both new and second hand clubs to choose from, in all budgets which is really important with the current cost of living situation. The staff were brilliant, offering both advice and the opportunity to test the club before committing to buying it.
Would definitely recommend American Golf.

August 15, 2026
American Golf logo

Reply from American Golf

Hello,

Thank you for your fantastic and detailed review. 

We’re delighted to hear that you were impressed with the selection of new and second-hand clubs available across a range of budgets. 

It’s particularly pleasing to know that our team provided helpful advice and the opportunity to test the club before making your purchase. 

We really appreciate your recommendation and hope to welcome you back again soon!

Kind regards,
AG Service Team

Rated 5 out of 5 stars

Visit to Braintree

Good stock, well presented, and reasonable prices made for a good experience.

August 20, 2026
American Golf logo

Reply from American Golf

Hello,

Thank you for your positive review. 

We’re pleased to hear that you were happy with the range of stock, the presentation of our store and our competitive prices. 

We really appreciate your feedback and hope to welcome you back again soon!

Kind regards,
AG Service Team

Rated 5 out of 5 stars
American Golf logo

Reply from American Golf

Hello, 
  
Thank you so much for your kind review. 
  
We take great pride in our customer service and will share your positive experience with all our colleagues, especially Shaun. 

Thanks for choosing American Golf. 

Kind regards,   
AG Service Team

Rated 5 out of 5 stars

First set of clubs.

Staff were very helpful when we were looking to buy my sons first set of clubs. Very happy with the clubs we bought.

August 15, 2026
American Golf logo

Reply from American Golf

Hi,

Thank you so much for your wonderful 5* review! 

We're delighted to hear that our team could assist you in finding the perfect first set of clubs for your son. 

We hope he enjoys using them on the course.

Thanks again for choosing AG.

Kind regards, 
AG Service Team

Rated 5 out of 5 stars

Staff where perfect

August 20, 2026
American Golf logo

Reply from American Golf

Hi, 
  
Thank you so much for your kind review. 
  
We take great pride in our customer service, so thank you for the feedback, It's appreciated! 
  
Thanks, 
AG Service Team

Rated 5 out of 5 stars

Certain goods in sale with lots of…

Certain goods in sale with lots of choice.
Staff on hand and very helpful.

August 20, 2026
American Golf logo

Reply from American Golf

Hi, 
  
Thanks for taking time out of your day to leave this wonderful review. 

We are glad to hear that you were happy with the selection.

We take great pride in our customer service, so thank you for the feedback, It's appreciated!

Kind regards, 
AG Service Team

Rated 5 out of 5 stars

Good service

August 20, 2026
American Golf logo

Reply from American Golf

Hello, 
  
Thank you for leaving this 5* review. 

Hope to hear from you soon! 

Kind regards, 
AG Service Team

Rated 5 out of 5 stars
American Golf logo

Reply from American Golf

Hi, 
  
Thank you so much for your kind review. 
  
We take great pride in our customer service, so thank you for the feedback, It's appreciated! 

Thanks, 
AG Service Team

Rated 5 out of 5 stars

Simon was really helpful

Simon was really helpful, he listened to our needs and took the time with my son to find the right set of clubs. Simon has a great knowledge of golf and even took time to share tips. Definitely be going back.

August 20, 2026
American Golf logo

Reply from American Golf

Hello, 
  
Thank you so much for your kind review. 
  
We take great pride in our customer service and will share your positive experience with all our colleagues, especially Simon. 

Thanks for choosing American Golf. 

Kind regards,   
AG Service Team

Rated 4 out of 5 stars

Replacement shoes

Good service although had to wait for them to come from depot.

August 19, 2026
American Golf logo

Reply from American Golf

Hello,

Thank you for your positive review. 

We’re pleased to hear that you received good service. 

We do apologise for the wait while your items were brought in from the depot and appreciate your patience and understanding. 

We hope to welcome you back again soon!

Kind regards,
AG Service Team

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