I appreciate the service and payment plan option. I read recently about payment plan hidden issues w some plans/providers. I don’t know about fines or penalties if you default so if you might defaul... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Shop AmericanMusical.com for Guitars, Bass, Keyboards, Sound Equipment and Musical Gear. Purchasing has never been easier with our Easy No Interest Payment Plans, Free Extended Warranties and Free Shipping! AMS is your Authorized Dealer on Top Brand Musical Instruments!
8 Thornton Rd, 07436, Oakland, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I've been using AMS for years, and they have been great. They have people on staff you can relate to. Ordering is easy, and there's always a nice selection with great categories to help you sift through the items to find what you really want.

Reply from American Musical Supply
The no interest payment plans are great and make it so easy to get what you want! I’ve used this service 3 times and will be using again soon! The company has great customer service and never any issues.

Reply from American Musical Supply
American Musical Supply is hands down the best music supplier I have ever worked with. The salespeople, particularly Glenn W, are insanely knowledgeable and kind, shipping is always lightning fast, and the products are always top-notch. Proud to be a longtime customer.

Reply from American Musical Supply
I'm a long time customer and a repeat customer, why? because of the level of customer service I get each and every time I make a purchase or even an inquiry about a product. I'm not going to tell you the prices are better than anyone but the payment plans and fast shipping are awesome. The selection of products is vast and the sales team is very knowledgeable, they are actually musicians so they really know whats up!

Reply from American Musical Supply
AMS literally makes it too easy. Great selection of gear and zero interest payment plans. Super fast delivery and it shows up in perfect condition. AMS is always my first stop when I'm looking for new gear.

Reply from American Musical Supply
I have bought guitar effect pedals and other equipment over the years making all my purchases online. All I have have to say that I have never had a problem with an American Musical supply order that I have placed. The shipping is super fast and everything always delivered in pristine condition. My only interaction with a live representative was a few years ago and the rep delivered excellent customer service to me and was easy to speak with. For those consumers who wish to have musical equipment or instruments at a great price and easy payment plans and still have money to gas up your vehicle then you should place your next order with AMS ! They are awesome !

Reply from American Musical Supply
Dylan R heard my long story about how I missed a spring sale price and worked with me to alleviate the increase. He was simply fantastic.

Reply from American Musical Supply
I have been buying gear from AMS for more than 20 years, and my experience is always great. The one time there was an issue, not being their fault, they took care of it quickly. Thank you always so much, American Musical Supply for always being awesome!!!

Reply from American Musical Supply
AMS has been amazing!
They have excelled in every way since my very first order with them.
Excellent DJ and audio gear options, fast shipping, and great payment plan options have made my business improve significantly over the past year. I wish I would’ve known of them sooner.
Thank you, AMS!

Reply from American Musical Supply
Everything in the guitar starter kit is perfect for a hobbyist like me. The guitar arrived perfectly tuned

Reply from American Musical Supply
There is a reason why I have been a customer of AMS for so long! The service and the flexibility of payments. Every interaction is always about the customer and what best suits them! The product selection is always AMAZING! Thanks again Dylan, Patrick and everyone else!

Reply from American Musical Supply
Thanks to Dylan at AMS my dream guitar is on its way very soon (50’s Gibson Gold Top Thanks AMS. You truly Rock!!!!!

Reply from American Musical Supply
Glen is always helpful & very professional

Reply from American Musical Supply

Reply from American Musical Supply
Always been a 5star experience over many years. Ty once again

Reply from American Musical Supply
Repeat customer and their customer service is excellent. Good pricing and very clear descriptions.

Reply from American Musical Supply
Glenn ,he was great at taking care of me and my order which was the Epiphone es345 .I haven't in box it yet ,but iam sure it's in there .thanks again for great service and Iam sure will be a great experience.Ryan

Reply from American Musical Supply
we have bought From them 3 or 4 time great company

Reply from American Musical Supply
The staff at AMS are always very friendly and professional and extremely well versed on their products as well as for honing a good tone....thank you AMS for all that you do and your purchase plans help get all us broke a** musicians the ability to get the equipment that we all long for. Keep up the great work !!

Reply from American Musical Supply
Dylan in sales was excellent. Very knowledgeable and respectful of my time. My transaction was handled efficiently and professionally. I will definitely recheck out to Dylan and AMS for my next purchase!

Reply from American Musical Supply
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.