I have been with the firm under three different names but the team remains reassuringly the same. The annual test is very thorough and professional and explained easily so you understand any changes.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We were seen at our appointment time. Michael, who we first met 3 years ago was still the consultant attending to us. Michael was forthright and professional throughout the consultation and I didn’t e... See more
From my first visit right through to purchasing and follow up visits I could not have had better service. The hearing test I received was very thorough in identifying my hearing loss and Ben at t... See more
Our appointment with Lily went very well. Lily was very patient with my Aunty who is 87 but also very knowledgeable and able to get my Aunty to listen and concentrate by speaking to her very clearly... See more
4.8
Excellent
23K reviews
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Excellent service
Excellent service and very friendly staff can highly recommend the Halifax branch.
July 28, 2026
Had my appointment on time
Had my appointment on time, may have been slightly early.
Friendly staff and generally an interesting appointment where I was explained everything that was being done to me in a way I could understand it.
July 28, 2026
Good experience
Friendly, knowledgeable staff. Mandy explained the whole procedure and it was a very efficient and comfortable process.
July 29, 2026
Unprompted review
The audiologist was very helpful and…
The audiologist was very helpful and explained everything very well to my parents
July 27, 2026
As always my appointment went smoothly
As always my appointment went smoothly, efficiently.The audiologist was professional & approachable & a good communicator.
July 28, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Audika
Thank you - that is wonderful to read.
Kind regards,
Customer Services
Audika Hearing Care Ltd (UK)
0800 740 8796 / 01622 775191
contact@audika.co.uk
Team professional ( They know their job )
Team communicative, respectful , friendly, open and so professional. My appointment went smoothly. I encourage people to be brave and do the hearing test with them. My test result is good and I am happy to see them again in 2 years. Also, the office is super clean, fresh and lovely.
July 27, 2026
Reassuring experience
Sean has a very reassuring and competent approach, and is always very polite and helpful.
July 28, 2026
Pleasant excellent treatment
July 28, 2026
Annual checkup very skilfully done
Annual checkup very skilfully done. Pleasing and helpful manner. Answered all my queries and fixed a fault.
He ticked all the woke boxes of dei and consents.
Caveats:
(If he is the correct pronoun)
(I did not ask the audiologist’s
consent to provide this feedback.)
July 24, 2026
Friendly and knowledgeable staff making…
Friendly and knowledgeable staff making the whole experience calming and worry free.
July 28, 2026
Excellent service from Gaye and Belinda…
Excellent service from Gaye and Belinda at the Eastbourne branch would highly recommend
July 29, 2026
Unprompted review
Excellent customer service both on…
Excellent customer service both on earwaxing and hearing test. Everything procedure was explained clearly and carried out efficiently.
July 24, 2026
Excellent introduction to the new group
Excellent introduction to the new amalgamated group.
First class.
July 28, 2026
Very nice and helpful staff
Very nice and helpful staff, Terry, helped me to clear the ear wax and also a detail test of my hearing ability. Thanks!
July 29, 2026
Unprompted review
The staff was very good!
July 28, 2026
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