Antagonist Reviews 

Suddenly after more then 10 years they just without notice more then tripled the prices, canceled our domains when we didn’t want to pay the bill and hold our other domains hostage.

Never experienced this and really bad customer support.

They were the best…and now are there worst…stay away!

What happened to them? They were the best. They were fast at responding. They were available in the weekend. They had a sharp price. Now.... Helpdesk is slow. Only available during office-hours (so as a working person, you have to do all by tickets) and responses take days. The invoices are send way to early. But when you pay for your domain, they don't pay the DNS.

I'm moving my websites to a different host right now, and I keep finding dead bodies in their closets. DNS, payed for 6-6, is not yet extended. End-date: 16-8. That is a little on the close side. New host made me pay for the domain. So I asked Antagonist my money back. Then they want me to proof I already paid. Your system tells me (and also should tell you) I did. After proving it with a screenshot from my bankaccount, they credit the invoice. And send me a new invoice right away. This is not how it's suppose to work.

They completely lost it. They have no clue what they are doing (at least, not administrative) and are running around like toddlers that are on fire. Will they still exist over a few years? Seeing the latest reviews, I highly doubt it.

Antagonist, get your s**t together before you force all your customers away. Mainly, administration and availability/response of the helpdesk.

During my 20+ years with this company it went from great to horrible. The 5+ years old positive reviews were deserved (I happily brought them new customers) but shouldn't apply anymore. It's basically a different company now. I used to pay under 30 euro for .com and hosting. During ridiculous price hikes I dropped the hosting but didn't want to loose .com forever. Now domain (inc tax) went to over 30 euros a year, without warning, without even their website getting the new pricing listed. It's only visible ex tax after adding to basket while it promotes a low first-year price.

It feels like they abuse their old reputation and sleeping client base to make scammy price increases pay off.

EDIT about the reply from antagonist.
Their replies make it look like they continue solving these issues personally by requesting more info. The request came with a 3 day deadline 'or your review may be taken offline'. I filled it in, they ignored it (almost 2 months ago).

Stay away: I was very satisfied with Antagonist until 2 years ago. Now it is sad and scandalous at the same time. I have been a customer of Antagonist for at least 12 years for all my website clients (reseller), but now I want to rid of them as soon as possible.
Invoices sent months too early and, moreover, they are incredibly annoying with sending reminders for those much-too-early invoices.
It has become significantly more expensive, to the point of ridicule, in such a short time.
Support is abysmal; sometimes it takes 4-5 days before you get a pathetic answer, usually you get a link to their FAQ page.
Customer service comes across as unmotivated, condescending and is late!

These are my last months and then it's finally over: 5 more to go and all my websites will be hosted elsewhere.

Antagonist used to be a reliable Dutch provider. To my great regret things changed and we'll need to move to another provider. Mainly because the helpdesk is unreachable, which is a disaster if you're depending on your website for business.

In the past this was a very solid hosting company and I used their services extensively for many of my clients. Unfortunately, over the years the pricing has increased while certain features and functionality have been reduced.

Support has also become increasingly difficult to reach. Responses to emails and support requests are often slow or do not address the actual questions being asked.

I currently have multiple clients experiencing similar issues, which is concerning. Based on my recent experiences, I would recommend carefully considering alternative hosting providers.

Since migration to One the service has become very expensive, invoices are send early so you can't move without contacting support to credit the invoice first. For lager sites the webspace in Gb looks fine but the inode limitation is a disaster and can not be upgrade seperatly, also the CPU's and ram included could be much better for the big prices being charged. I always used antagonist and rated it 5 stars, but right now I can only give 2. Kind regards.

I have been with Antagonist for many years now, if I have any problems I reach out to them through email and they reply within a few hours. They are also active during the weekends which is amazing especially if you got hacked. Great service, quick reply, kind people.

Excellent customer support. Fair pricing. Technically robust. These people know what they are doing, and will go the extra mile.

Perfect aftersale and support team, any question gets a fast and precise reply. I required help on various topics since 8 years (administration, domains, security, backups, etc.) and all of them have been easily solved

I have been an antagonist customer for a long time. The service used to be worth the price. Lately the service is ridiculously bad.

I would recommend Antagonist.

Complicated, headache. Even for advanced users... . Bad manuals, missing information. Terrible customer service, I'm still waiting. And waiting...

They solved my issue right away, and this was not the first time. It was a fast, efficient and good experience. I highly recommend them as a server.

Direct contact via chat en na een korte analyse probleem in WordPress ontdekt en werd mijn website weer hersteld.
Ben heel tevreden!

They brutally increased the price. After last year`s 93% change, this year they added another 71% price raise for the same service. Ther is no explaination for these types of pricechanges.

With no prior knowledge of the company and after reading few reviews I decided to use them for hosting my websites. It wasn't just the good reviews that convinced me. Of course you see a couple of bad reviews as well, but hey you cant really please everyone and some people do like to complain. But what really got me, was seeing a photo of their crew. They looked like real people to me.
I was a bit skeptical about using them especially that all communication will be through emails and I won't be able to call if I have a problem.
But I was WRONG, great communication and follow up by email. Personalized emails and not the standard crap you usually get from customer service. I haven't been with them long enough but I am very happy that I chose them. Thank you Elmar for an outstanding service, you are an Angel.


Mekky

There are many providers claiming all sorts of things. But by providing free and open source software solutions, which have proven themselves adequate or even better solutions, Antagonist supports my vision that software can be easy, open and free while at the same time providing better functionality than closed source systems.
This approach protects you from a vendor lock-in, making it open to take your content anywhere, which you will not do just because Antagonist is open....