Antalya Airport Reviews 

219
•
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, most reviewers were let down by their experience overall, describing a thoroughly frustrating journey from start to finish at the airport. Customers frequently complained about extremely long and slow queues, multiple exhausting security checks, and unprofessional or unhelpful staff members throughout the building. Travellers also noted that basic food items and drinks were drastically overpriced across all available terminal locations and restaurants. Though some reviewers were happy to find clean toilet facilities, occasional seating options, and polite staff members during their transit. A few visitors additionally mentioned receiving helpful assistance when requesting wheelchairs or navigating through the extremely busy departure areas.

What people talk about most

Staff

Consumers find staff to be negative, frequently describing workers as rude, unhelpful, and dismissive during... See more

Location

Reviewers mention ambiguous feedback about location regarding the airport layout and navigation. While some... See more

Service

People report negative experiences with service, highlighting widespread frustration regarding disorganized... See more

Price

Customers consistently note negative experiences with price, describing the cost of food, drinks, and basic... See more

Facilities

Users describe negative interactions with facilities, highlighting a severe lack of basic seating that leaves... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Security absurd. Recent exit after exhausting delay. 4th. Time Passport boarding pass near gate. Walked ten yards for procedure to be repeated! So long to get through that we were literally told to... See more

Company replied

Rated 1 out of 5 stars

Utterly awful place. Extremely hot, toilets are absolutely disgusting and not cleaned, food is extremely overpriced, 20 euros for a regular hamburger meal???? Pure greed. Nowhere to sit & check in and... See more

Company replied

Rated 1 out of 5 stars

The most over priced airport I've ever been in. 10 euros for a slice of pizza. If you can, eat up before arriving at the airport. No drinking fountains to refill bottles with - all about buying more w... See more

Company replied

Rated 1 out of 5 stars

Just awful. I will never fly into Antalya again. Dropped off early, lots of waiting for the Tui desk to open, totally disinterested staff apart from this one TUI rep who was trying to help people out... See more

Company replied


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1.5

Bad

TrustScore 1.5 out of 5

219 reviews

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1.5

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(219)

112 reviews in the last 12 months

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Rated 1 out of 5 stars

ABSOLUTELY AWFUL

ABSOLUTELY AWFUL. Airport was so so so hot that everyone was nearly fainting/collapsing in the boarding gates. Why do they put the heating on full? It is not cold. They should maintain a comfortable temperature. In the boarding gate the vending machine was also out of order so you could not even get some water despite the high temperatures. 200 people all crammed into a tiny boarding gate the heat was unbearable. The prices in the airport are also ridiculous. Pringles were £9 for one tube. The restaurants charge £30 for one meal for one adult. Extortionate. Antalya is not what it used to be.

November 18, 2024
Unprompted review
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Rated 1 out of 5 stars

Departure Full, expensive food, hot, in November!

While the Antalya airport looks nice for arriving folks, it is aweful for departing passengers (Terminal 2). All areas are full of people, not enough seats, so that people will sit at random gates where seats are available until they get chased away by officials. The few restaurants are very expensive. Small water bottle 3 Euros, smallest coffee 7 Euros. For what? Are you kidding?
Why TWO Security Checks for Hand luggage shortly one after another?
Air condition not working properly, very hot on the 2nd floor, and I am talking about mid November, not July! Poor standards all over the place. You better arrive here than leave.

November 17, 2024
Unprompted review
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Rated 1 out of 5 stars

i found it a RIP OFF...beer 12 euros…

i found it a RIP OFF...beer 12 euros minimum , glass off wine same, a bread with something , same , look like ,everything was on the 12 euro mark ...once you checked in , then you have no option but drink or eat at the prices they charge you ! they had offers of a beer and peanuts for 15 euros ... most expensive airport that ive been lately ..internet , you have to pay !

November 1, 2024
Unprompted review
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Rated 1 out of 5 stars

T2 Rip off tourists

T2 - Rip off tourists
I recently returned from a September holiday in Turkey via Antalya airport T2. I wondered why the bar was empty, however I was not surprised upon learning the price of a beer was €15.00. A quick scan of other prices was €7 for a can of soda €7 for a packet of crisps. €3 for a 500mL bottle of water. The place is a total rip off out to fleece departing tourists. Be warned and be prepared bring your own snacks. Given that you can’t drink the tap water in Turkey this price is extortionate for a basic such as water. I was totally disgusted and left a bad taste after a pretty good holiday.

September 23, 2024
Unprompted review
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Rated 1 out of 5 stars

Most expensive airport

Most expensive airport I've ever been to. 6 euros for a coke. 38 euros for 2 burger kings. Absolute rip off. Nowhere to sit to eat it either. Also not enough seats at the gate. Unclear where to queue. Couldn't have been much worse tbh

September 13, 2024
Unprompted review
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Rated 1 out of 5 stars

Pathetic excuse for a business lounge

I have a Priority Pass membership via Crypto.com. Other airport lounges that I have visited allow me to pay with an alternative card not connected with Crypto.com. So the first issue I faced was that I had to first transfer some money to my crypto.com card before I could pay for 3 guests, using the connected card. This caused some stress for all of us because there was a possibility that the transfer wouldn't work immediately. I found it strange since non-members could pay an 80 EUR fee, which would obviously be any type of credit card. So zero out of 10 for that.

This bring me onto the next issue. The Entrance fee for non-members states on a cardboard display (that everybody can see clearly on reception) states that 1 alcoholic beverage is included in the price. So I automatically assumed that since I am paying anyway via membership plus my 3 guests (reduce membership price), that this would be included. And why not, since every single lounge I have visited before, included alcoholic drinks. After walking all over the airport lounge looking for the mystery alcoholic beverages that didn't exist, I re-visited reception to ask where they were. However, everybody had blank faces and told me that there are no alcoholic beverages in the lounge. I then pointed to the sign they had on their desk for every guest to see. To which I was then told (after they discussed between each other in Turkish) that you only get an alcoholic beverage if you pay the 80 EUR non member price.

What kind of trumped up BS is this ? Do you think we are stupid or something. Clearly you don't have, and never have had any Alcoholic beverages in the lounge (backed up by all your blank faces). Which means anybody paying the eye watering fee of 80 EUR wont get any. Sorry but I think you are taking the complete P of of people. Please don't insult is with this nonsense. If we pay, then give us something back.

And now for the bonus of CIP T2 Antalya Airport. You will get paper plates to eat your food from. And plastic knives and forks.

So congratulations Antalya Airport on the most rubbish experience ever from CIP. If you were intending to get a reputation, then it sure worked.

August 10, 2024
Unprompted review
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If you would like to tell us more about your experience, please contact us. Your feedback will help us improve the quality of our service.

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