Very efficient when I called the pech central, they came to my aid within 30 mins. The road side manner was fantastic, smart engineer who was very methodical, found the problem. A great service.
Company replied
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See what reviewers are saying
Monday 6th July we were stranded on the motorway A1 around Barneveld and towed away to a close by Mc Donald Parking This is to acknowledge the remarkable help we benefited from the roadside as... See more
Company replied
We had a flat tire when we were on vacation in Norway. It was quite difficult situation as we had to travel back on Monday while it happened during the weekend. Our cabin was in a remote area, but A... See more
Company replied
Worse service ever. They refused to provide consistent information about our issue in France with the car. They leave us for days in the streets, without support and bounce us between endless phone... See more
Company replied
Company details
- Tourist Information Center
- Car Leasing Service
- Car Service
- Drivers License Training School
- Insurance Agency
Information provided by various external sources
De ANWB helpt haar leden door hen te informeren, te adviseren en zo nodig te waarschuwen, en door hen bij problemen weer op weg te helpen. Kortom: De ANWB Brengt je verder. Wij zijn benieuwd hoe je onze producten en diensten ervaart en horen graag van je zodat wij continu een verbeterslag kunnen maken in wat wij onze leden bieden. De beoordelingen worden opgepakt door het ANWB Webcare Team. Dit team is ook via Twitter (www.twitter.com/ANWB) en Facebook (www.facebook.com/ANWB) te bereiken.
ANWB beoordelingen.
Written by the company
Contact info
Netherlands
- 088-269 22 22
- www.anwb.nl
4.2
Great
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Very good client service
Very good client service, clear communication and professional.
April 15, 2026
Reply from ANWB
We're happy to help! Thanks for sharing this with us, Ana.
Very riendly and efficient service
Friendly app and efficient service. The guy that came was very kind, efficient and professional.
April 14, 2026
Reply from ANWB
Hello, we are glad to hear that everything went smoothly. We want to thank you for sharing your experience with us.
ANWB Energy: Final bill based on average rates
People, don't fall for it. You are billed based on average rates, not the actual hourly rates. No matter how hard you try to use energy during cheap times, it is not visible on the final bill. The app suggests big savings, but everything has disappeared from the final statement. I am still in the process of filing an objection but haven't received a single response yet, just a debt collection notice. That one was quick, though.
March 30, 2026
Unprompted review
Reply from ANWB
Hello Jan, thank you for your respons. We regret that this has been your experience. We understand your concerns regarding the billing method and the lack of response to your objection. This is not the service level we aim to provide. We will follow up with you as soon as possible to address both your objection and the billing notice.
ANWB's wegenwacht service is reliable and…
ANWB's wegenwacht service is reliable and roadside assistance is fully equipped with experienced mechanics, who are very helpful. Easy to contact. I am very glad to have a membership with this excellent service.
April 2, 2026
Reply from ANWB
Thank you so much for your kind words, Sithu! Great to hear that our service has helped you so well and that contacting us was easy. Our mechanics do their best to get members safely back on the road, so it’s wonderful to hear you’ve had such a positive experience.
Very bad experience
Very bad experience. I first called them around 8:00 in the morning on A50, first it took several minutes to connect. Once got connected a car came and took me to nearby safe place. But then i had to wait for more than 90 minutes to wait for road assistance. Whenever i call them they will be there in 5 minutes, in 10 minutes but the help never reached. Still waiting for them.
March 26, 2026
Unprompted review
Reply from ANWB
Hi Akhtar, thankyou for sharing your experience with us. It is never pleasant when you break down. We understand that you want to get back on the road quickly. Unfortunately, it can sometimes take a little longer for us to reach you safely. We always do our best to help everyone as quickly as possible.
Superb support when it was needed
Superb support when it was needed.
Really helpful, got me underway again very quickly with no drama, but help, advice and smiles. Thank you.
March 22, 2026
Reply from ANWB
Thank you for sharing your experience!
Quick and very efficient help via…
Quick and very efficient help via e-mail after I got stuck while trying to open my account. I am impressed. Thank you
March 20, 2026
Reply from ANWB
You're very welcome! If you have any further questions, you know where to find us. :)
I had a great experieFast, Friendly, and Very Helpful Roadside Assistancence with ANWB…
I had a great experience with ANWB roadside assistance. The technician arrived promptly and replaced my car battery, which solved the main issue quickly. They were also very supportive in checking a few other concerns with the car and explained everything clearly. The assistance was professional, helpful, and reassuring during a stressful situation. I really appreciate the good service and support.
March 15, 2026
Reply from ANWB
Dear Lokesh, we greatly appreciate the positive feedback, and are glad you were able to continue your journey safely. Thank you for the review!
Reply from ANWB
Hello, thank you for your positive message. Great to hear that our colleague was so friendly and helpful!
They knew at once the main problem to…
They knew at once the main problem to fix and start my car,
March 8, 2026
Reply from ANWB
Thank you for your feedback! We’re glad to hear that you are happy with our service.
Great service
March 8, 2026
Reply from ANWB
Thank you for your feedback! We’re glad to hear that you are happy with our service.
Reply from ANWB
Hallo Magdy, fijn om te horen, bedankt voor je mooie review.
I had a very good experience with ANWB…
I had a very good experience with ANWB roadside assistance. The service was fast, professional, and very helpful. The technician arrived quickly, diagnosed the problem with my car battery, and explained everything clearly. I really appreciated the efficiency and friendliness. I would definitely recommend ANWB to other drivers.
March 7, 2026
Reply from ANWB
Hello Alejandro, thank you for sharing your experience. We’re glad to hear that you were helped quickly and that our colleague could get you back on the road. We really appreciate your recommendation.
Amazing service
Amazing service, the guys arrived to the location within 10 minutes and they were very friendly and started the check immediately, they found where the problem was and managed to fix it on the spot, I was able to drive the car with no issues.
March 6, 2026
Reply from ANWB
That's amazing to hear! Our mechanics work hard to get you on the road again, so we're thrilled that the proplem was resolved to fast. Thanks for sharing, Victor!
Scamming people through its subsidiary
I bought what I understood to be a single-trip travel insurance policy through ANWB's subsidiary Unigarant in 2024. Two years later I discovered it had been silently renewing annually, with €50+ debited from my account each year. Renewal notices were going to an address I no longer lived at.
Nothing in the purchase flow indicated that I was signing up to an ongoing commitment rather than a one-off purchase. ANWB is using trust in its brand to scam people via Unigarant.
February 25, 2026
Unprompted review
Reply from ANWB
Hello Steve, thanks for flagging this. Sorry to hear this felt like an ongoing charge you weren’t expecting. We have looked into this and the policy was set up as a continuous (annual) travel insurance via Menzis, with e‑mail as the communication preference. Renewal information and proposals were therefore sent by e‑mail rather than by post. Your cancellation has now been processed. We understand this doesn’t change how it came across to you. If there is anything else we can do, please let us know.
Costumer service does not help clients.
Costumer service does not help clients.
On 11 January I cancelled my montly subscription. It says we can cancelled online at any moment of the month. I receive the statment of cancellation. Still I am receiving invoices and alerts that the bill will increase if I do not comply with the montly payments. I wrote already 3 times, the answer is that those emails are ¨no-reply¨ emails, although not announced as such. The phone number does not work, the chat online says this is beyond their capacities to solve it and the whatsapp line also does not answer me.
January 11, 2026
Unprompted review
Reply from ANWB
Hello Chaya, thank you for sharing. We understand that can be frustrating when you still receive invoices after cancelling your subscription. This is especially the case when you face issues contacting us on top of that. The reason you're still receiving invoices, even after cancelling, is that the membership duration is a full year. Only after the first year, you have the possibility of cancelling at any moment with a month notice. We understand that this may not be the answer you were hoping for, but hope that this at least gives you the clarity you were looking for. If you have any further questions, you can always call us at +31 088 269 22 22. We're here to help.
Reply from ANWB
We want to thank you for sharing your experience with us. We are glad to be of service.
They are always helpful
They are always helpful. I have called them for assistance 3 times and they did really well in helping.
February 3, 2026
Reply from ANWB
Thank you for sharing your positive experience with us, Isaac!
The mechanic was kind and knew his job
The mechanic was kind and knew his job, my car battery was charged and I was able to continue on my way.
February 1, 2026
Reply from ANWB
We're very happy to hear you had a positive experience with our service, Linda. Thank you for sharing!
Reply from ANWB
Bedankt voor de vriendelijke woorden!
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