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APC Reviews 

279,384
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 90,023 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient delivery service, noting that parcels arrive on time and often earlier than expected. Many people appreciate the clear communication and updates provided, keeping them informed about their delivery status. Reviewers consistently highlight the staff's professionalism, describing drivers as friendly, polite, and helpful during interactions, with products often arriving in good condition. However, some customers also noted issues with delivery drivers not following instructions, such as leaving parcels in incorrect locations or failing to ring the doorbell. A few other people also felt that some drivers exhibited poor attitudes or were unhelpful. Additionally, there were instances where packages arrived damaged or contained spoiled goods.

What people talk about most

Delivery service

Consumers generally report positive experiences with the delivery service, often highlighting promptness and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their politeness and helpfulness.... See more

Service

People report positive experiences with service, often describing it as prompt, efficient, and reliable.... See more

Product

Users describe ambiguous interactions with product, with some customers reporting products arriving on time,... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers receiving items in good condition, such... See more

Reviews shaping this summary

Rated 5 out of 5 stars

On time delivery, driver rang the doorbell and actually waited to hand me the parcel instead of just dumping it on the doorstep without even ringing the bell as many couriers now do ... great job APC... See more

Company replied

Rated 5 out of 5 stars

Delivery nice and early in the morning and your driver was a really nice fella who was friendly and smiley (unlike some couriers who just throw and run) Great delivery service - well done

Company replied

Rated 5 out of 5 stars

Always delivered by polite helpful people, they are the face of the company and I would defo recommend them. Delivered on time, plenty of updates rather than me having to check and chase. Great work,... See more

Company replied

Rated 5 out of 5 stars

Delivered on time, well packaged. Friendly driver and polite. All told, a good service. Sellers website needs looking at as it does not always show what you've entered and even when I had paid for an... See more

Company replied


Company details

  1. Shipping Company

Written by the company

The APC is a Nationwide Parcel Service delivering parcels across the UK with speed and reliability, making it a trusted choice for both businesses and individuals. Whether you’re sending a single package or managing regular shipments, you can count on a smooth and dependable service every time. Send your next order with confidence.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

279K reviews

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4.6

All reviews

(279,384)

91,662 reviews in the last 12 months

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Rated 3 out of 5 stars

Use common sense

If you have a full postcode and the other details are correct bar one then you should deliver, its called common sense. To be emailed that the driver was out of time was incorrect, he delivered about 1 and a half hours later after i had been contacted by the supplier.

July 30, 2026
Rated 5 out of 5 stars

I was at work when the driver turned up…

I was at work when the driver turned up but he pressed the intercom, spoke to me politely. I opened our gate and he very kindly left my parcel by the front door safely. Credit to him for not just driving away and using his common sense. Thank you very much.

July 30, 2026
Rated 3 out of 5 stars

I had changed the time of delivery and…

I had changed the time of delivery and asked that it was left in my safe place: Porch. (This is shady and theres a box in the corner where Parcels are left.

Instead I found my parcel leaning against my Back door in the sunshine. I expect the cheese will be fine because I found it quite quickly. But why not do as I suggested??

July 30, 2026

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