Appeal Shading Reviews 

1,954
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 368 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the professional and knowledgeable staff who arrive promptly, handle installations efficiently, and ensure homes are left clean and tidy. Buyers express great satisfaction with the exceptional quality of the custom blinds, insect screens, and awnings, which significantly improve their daily home environment. However, some customers also noted ongoing problems regarding faulty products and experienced difficulties receiving proper assistance from customer support after completing the initial purchase. A small group of reviewers experienced recurring mechanical issues with heavy blinds breaking down months later and felt let down by the after-sales service.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpful representatives and... See more

Service

Customers had positive experiences with service, highlighting prompt arrival and professional installations.... See more

Product

People report positive experiences with product, highlighting that screens and blinds fit well, look... See more

Quality

Users describe positive interactions with quality, noting that the products feel sturdy and installations are... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the overall process from start to finish... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very professional and knowledgeable sales person , Alan Robinson the surveyor and fitter of our front door blinds was so helpful and did a fantastic job of fitting them. Alan R is friendly and he... See more

Company replied

Rated 5 out of 5 stars

Just had 3 blinds installed today by Paul C after being recommended by our neighbours. Had great service from the company, clear communication about visits etc. Paul arrived promptly both times he vis... See more

Company replied

Rated 5 out of 5 stars

The whole process from start to finish was exceptional. Molly was extremely knowledgable and professional and helped choose the correct product for our terrace. A special mention also to the fitt... See more

Company replied

Rated 5 out of 5 stars

Leon and Glenn were quick completing the installation of the awning in about 3½ hours. They were very tidy leaving things as to how I would want. The awning itself from Appeal is very nice and keeps t... See more

Company replied


Company details

  1. Blinds Shop
  2. Conservatory Specialist
  3. Window Treatment Store

Written by the company

Appeal has over 30 years experience of supplying powered window blinds, conservatory blinds, window shutters, retractable insect screens and awnings to homes across the UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(1,954)

351 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dariusz fitted the second set of blinds…

Dariusz fitted the second set of blinds today including our gable blinds. Excellent clean job and cleared all the boxes. Friendly service with good explanation and set up controls. We would definitely recommend him for you fitting.

February 4, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your feedback. We're thrilled Dariusz provided another excellent service, we'll be sure to pass on your kind words!

Kind regards,
Appeal Home Shading
(Ref: 153141)

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Rated 5 out of 5 stars

Dan has done a super job

Dan has done a super job, and left the house clean and tidy. Really pleased with the finished job. He took lots of time to explain how everything works.
Really pleased.
Sue

February 3, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're glad Dan provided a positive installation experience and you're happy with your new blinds!

Kind regards,
Appeal Home Shading
(Ref: 153333)

Rated 5 out of 5 stars

Amazing service

Amazing service, very nice people to deal with and great engineer that fitted the product. I had Paul Coomber very polite and explained everything and went out of his way to keep my cats safe when going back and forth to van .

February 2, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your review! We're so pleased you had a pleasant installation experience, we'll be sure to pass on your kind words to Paul.

Kind regards,
Appeal Home Shading
(Ref: 153172)

Rated 4 out of 5 stars

Lantern blind install

Blind installed by Daniel and Mark who were polite and efficient

February 2, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your feedback, we're happy you had a good experience with Daniel and Mark!

Kind regards,
Appeal Home Shading
(Ref: 153140)

Rated 5 out of 5 stars

Excellent service

Danny was very thorough and detailed with survey and installation with attention to detail to make sure everything was right.

January 30, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your feedback. We're thrilled Danny provided a detailed and positive installation experience for you! We appreciate your feedback.

Kind regards,
Appeal Home Shading
(Ref: 153277)

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Rated 5 out of 5 stars

Great service

Great service from both Yasmin as initial contact and Danny for measuring up and instillation. Both were friendly and professional. The blinds are good quality and look fantastic.Danny made the sure we were happy with them answering any questions we had. We would recommend Appeal blinds and will be using Appeal again in the near future.

January 28, 2026
Unprompted review
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Reply from Appeal Shading

Thank you for you lovely review. We're so pleased Yasmin, Danny and the team have left a wonderful impression and you're happy with your new blinds! We appreciate your recommendation and would love to work with you again in the future.

Kind regards,
Appeal Home Shading

Rated 5 out of 5 stars

Excellent team at Appeal Home Shading…

I am very impressed by the quality of Appeal's personnel.
Rachel impressed me with her professionalism during her consultation visit and showed me different models of insect screens.
Danny and Mark later came over for a survey and later to install the screens I chose.
They were very respectful of my property and showed great skill. The installation was smoothly completed with minimum inconvenience to my family.
Thanks to all for the high quality screens and my pleasant experience.

January 29, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your review. We're thrilled Rachel, Danny, Mark and the team provided an excellent service for you! We're so glad you are impressed with our team and your new screens, we'll be sure to pass this on to the team.

Kind regards,
Appeal Home Shading
(Ref: 153238)

Rated 5 out of 5 stars

Alan R was on time very friendly done…

Alan R was on time very friendly done an absolute fantastic job,cleaned up after himself and product was lovely too

January 29, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're pleased Alan left such a good impression and you're happy with your new product! We appreciate your feedback.

Kind regards,
Appeal Home Shading
(Ref: 153146)

Rated 5 out of 5 stars

Alan Robinson was here today ti fit…

Alan Robinson was here today ti fit blinds to all my windows. He made sure I could reach them all, that I understood exactly how they work and made the experience pain free. Site was left clean and tidy too. Highly recommend.

January 29, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

We truly appreciate your recommendation, thank you for taking the time to leave us your feedback. We are thrilled Alan and the team provided excellent installation experience, we'll be sure to pass this on to him.

Kind regards,
Appeal Home Shading
(Ref: 153038)

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Rated 5 out of 5 stars

Great Experience & Product

Great experience from start to finish and a great fitting by Dan Powell today.

He answered all the questions we had about the use of our blinds and roof lights

January 28, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're pleased Dan made such a good impression and you're happy with your new blinds! We appreciate your feedback and will be sure to pass this on to him.

Kind regards,
Appeal Home Shading
(Ref: 153176)

Rated 5 out of 5 stars

Professionally installed skylight blind

The team who installed our skylight blind at a height of 5 metres were professional, efficient and friendly. They took time to explain how to operate and get the best value from it. They were careful not to damage our floor and they cleaned up afterwards.
Communications were complicated by the separation of responsibility and decisions between the design (sales) consultant and the survey/installation team. Fortunately the project coordinator was able to resolve these.
HSS Hire who delivered and collected the internal scaffolding tower rarely told us when they were coming.
Of course the real test is how the blind is operating in five years time.

January 28, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your kind review! We're glad you have had such a positive experience with our team. We'll be sure to pass on your praise to the team and pass on any comments to the relevant departments to learn from.

Kind regards,
Appeal Home Shading
(Ref: 153002)

Rated 5 out of 5 stars

We are totally amazed!

We are totally amazed of the final result! Colin did a fantastic job! We are very glad to install an insect net to our bi- folding doors towards the garden! It looks very sophisticated, elegant and impressive ! Thank you Colin!

January 28, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

We're so pleased Colin gave an excellent fitting experience and you're happy with your new insect screens! We truly

Kind regards,
Appeal Home Shading

(Ref: 152989)

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Rated 5 out of 5 stars

Darius did a great job

January 28, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your review, we appreciate your feedback.

Kind regards,
Appeal Home Shading
(Ref: 153212)

Rated 5 out of 5 stars

Thanks Matt and Andy for a top job

Thanks Matt and Andy for a really professional job. Pleasure having you around and awning looks absolutely brilliant.

January 27, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank your for your review. We're thrilled you are impressed with your new awning and fitting experience. We'll be sure to pass on your kind words to Matt and Andy.

Kind regards,
Appeal Home Shading

(Ref: 152969)

Rated 5 out of 5 stars

Happy customer

Dariusz Ciechacki was extremely conscientious in this measurements to get the best fit. He took his time to fit the replacement blinds sit perfectly and seamlessly in their final position.

January 27, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your feedback. We're so pleased Dariusz provided a great a great fitting experience and that you're happy with your replacement blinds!

Kind regards,
Appeal Home Shading

Rated 1 out of 5 stars

Got charged £8.28 to send me some tiny…

Got charged £8.28 to send me some tiny tensioner clips via Royalmail large letter - package weight 87g.... what?
Each clip £0.63. I guess these could be (and probably are) pumped out in Guangzhou for a few pence each (maybe less!).
So, a combination of 'ripoff Britain' and a captive market I guess. Unique to Appeal it seems so you're stuck with it...
To be honest, they should be free as the original design WAS NOT FIT FOR PURPOSE, hence the redesign. And who makes parts that disintegrate under UV light - they're in the sun!!

So, Guangzhou it is then..!

Just like to add that this was my third order for these clips...!

January 19, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to provide your feedback.

We are sorry that you are disappointed with the cost of the replacement parts for your blinds, which were initially installed in 2005.

We always provide a breakdown of the cost for parts to our customers before taking payment.

Best regards,
The Appeal Home Shading Team

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Rated 5 out of 5 stars

great experience second time around by…

great experience second time around by Paul

January 20, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your feedback. We're thrilled Paul provided another excellent installation for you!

Kind regards,
Appeal Home Shading
(Ref: 152578)

Rated 5 out of 5 stars

Great addition looks and feels much more cosy. Very efficient and professional service by Danny.

Danny came and measured up just before Christmas very efficient. We were going to have them put up before Christmas but decided against it either decorations up etc.

Danny came today (mid Jan) and had all blinds fitted and working in the day. He didn’t stop except for a small break for lunch. He was very professional and moved furniture and cleaned up as he went along. He also disposed of all the blind packaging.

The blinds on completion have transformed the conservatory. They reflect the home lighting and create a warm cosy feel to a previously stark and cold room.

Room already feels warmer with these blinds in place.

January 19, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you so much for taking the time to leave us a kind review. We're happy you're so pleased with your new blinds, and that Danny provided an excellent fitting experience for you! We truly appreciate your feedback and hope you enjoy your new conservatory blinds.

Kind regards,
Appeal Home Shading
(Ref: 153119)

Rated 5 out of 5 stars

Alan R was great

Alan R was great! Very efficient and professional.

January 19, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review, we're glad Alan provided a great installation experience! We appreciate your feedback.

Kind regards,
Appeal Home Shading
(Ref: 153292)

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