Aquarium Gardens Reviews 

82
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fabulous quality plants, arrived safely packaged and in excellent condition, far better selection and quality than I can get locally. We have very happy snails 🐌 ×9 Thank you so much 💕

Rated 5 out of 5 stars

Usually get my plants etc direct from the tanks of petsathome, however thought i'd try something different (wanted cleaner plants!) What arrived was in great condition, as described and my fish s... See more

Rated 3 out of 5 stars

Ordered an internal filter 5 days ago, which never arrived. I then had to email them to check on delivery. They said they had issues with their courier, but never bothered to inform me until I contact... See more

Company details

  1. Aquarium Shop
  2. Pet Store
  3. Tropical Fish Store

Information provided by various external sources

Aquarium Plants and Planted Aquarium Supplies UK. Buy live aquatic plants online, algae free & shrimp safe guaranteed, high European quality, suitable for tropical and cold-water fish tanks.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

82 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(82)

17 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

No better place in the UK

If you are looking to take your aquascaping to the next level, there is no other place I would recommend.
Excellent knowledge in all aspects,plants, lighting layouts,substrates,ferts. Very helpful staff able to offer advice on all aspects. More than a two hour drive from where I am but more than worth it.

October 21, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

This company were brilliant

This company were brilliant. I ordered a 36" jungle plants collection. I asked them if they would mark the plants as to where in the tank thay should go as i am a novice when it comes to plants. They arrive on time and were well packaged and all the plants were in very good condition and all marked up as to where they should go. I can't fault this company and there service. I would highly recommend them to anyone looking for plants etc.

October 18, 2022
Unprompted review
Rated 5 out of 5 stars

Great Company

Fantastic experience with this company. Can not fault. Provide plenty information so you get the right equipment first time thus saving you money. The product I bought was well packaged & arrived in a very quick time scale. Highly recommended

March 9, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Helpful and Quick Service

I’m extremely happy with the service from Aquarium Gardens. I asked a question through their contact page and they responded in under and hour with a really helpful answer.
Ordering was quick and simple and really happy with the quality of the decorative rocks we’ve received.

February 8, 2022
Unprompted review
Rated 4 out of 5 stars

Useful company for aquariums

Lovely selection of plants, rocks etc with information about their characteristics and how to use them and care for them.

Very clear website, user friendly.

Fast service and everything arrived in fabulous condition in suitable protective packaging.

Would definitely use this company again.

December 28, 2021
Unprompted review
Advertisement
Rated 3 out of 5 stars

Ordered an internal filter 5 days ago

Ordered an internal filter 5 days ago, which never arrived. I then had to email them to check on delivery. They said they had issues with their courier, but never bothered to inform me until I contacted them 5 days later, and explained that they MAY collect it next week for delivery to me! WOW - not the greatest of customer service! Refund requested. To be fair, and I don't doubt they are very nice people, I have ordered from them previously and their products are exceptional. Just disappointed this time, hence the decent star rating, despite my experience. Errol.

December 10, 2021
Unprompted review
Rated 5 out of 5 stars

Awesome!!

My go to shop for all aquatic plants. Dave is super helpful, and always willing to advice!

The shop in Huntington is a gallery of planted tanks, a must visit!!

September 14, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely Fantastic

This was my first order with Aquarium Gardens and I am delighted with the quality of the plants.

I chose next day delivery with DPD and my order arrived on time.

I will certainly use Aquarium Gardens again and would recommend them highly to anybody looking for aquarium plants, you won't be disappointed.

August 27, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

One of the best shops out there

One of the best shops for anything aquarium related. Really good customer service and on time deliveries. Great selection of products and hardscape. During covid pandemic they were very helpful and selected for me rocks for my new aquarium (according to my preference as I could not be there obviously). Thanks!

May 25, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service i asked for specific sized rock for my aquarium and got exactly that. Also very Healthy plants would definitely recommend

May 21, 2021
Unprompted review
Rated 5 out of 5 stars

Always have had good service.

I have brought several plant orders from Aquarium Gardens over the years and have always had great service and good quality plants.
Yesterday placed an order and it came today, wow what can I say but 100% service!

April 23, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

Horrible just horrible

Horrible just horrible. I have never bought anything from here before, and they kept sending emails to ask for reviews. WTH??

February 10, 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look