Archers Sleepcentre Reviews 

16,195
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 2,672 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally knowledgeable, friendly, and wonderfully patient during store consultations. Consumers truly appreciate the relaxed atmosphere in the store, as assistants provide helpful guidance without applying any pressure to buy. People also note the great selection of beds, mattresses, and chairs available to test out in store. Reviewers describe how wonderfully easy and smooth the entire purchasing process is from start to finish. Some reviewers were happy with the clear explanations and detailed professional advice given regarding the different product options available.

What people talk about most

Staff

Customers consistently report positive experiences with staff, praising their extensive product knowledge and... See more

Product

Users describe positive interactions with product, expressing overall satisfaction and delight with their new... See more

Service

Consumers find service to be exceptionally positive, praising staff for being helpful, knowledgeable, and... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting exceptional support and... See more

User experience

Clients share positive opinions on user_experience, highlighting a relaxed and low-key shopping process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Visited Archers in Auldhouse Retail Park to look at beds. Ian was friendly, helpful and knowledgeable. No pressure whatsoever. Delivery team arrived within given time frame. Goods delivered to ro... See more

Company replied

Rated 5 out of 5 stars

We arrived and were met by Jim Burleigh who talked us through the differences in beds, storage and mattresses. Jim was extremely helpful and was happy to leave us alone to decide what we wanted. We... See more

Company replied

Rated 5 out of 5 stars

The sales person, Steven, was very helpful, listened to what we were after, explained what was available in store. We had seen a possible bed online and he took us through the process of placing the o... See more

Company replied

Rated 5 out of 5 stars

We visited to Ayr Showroom recently to purchase a king-size bed, having received a brochure with our mail. Once we had looked at the beds we wanted we were approached by Salesman Andrew Gulbis -... See more

Company replied


Company details

  1. Mattress Store
  2. Bed Shop
  3. Bedding Store
  4. Bedroom Furniture Store
  5. Furniture Store
  6. Living Room Furniture Store

About Archers Sleepcentre

Written by the company

Archers Sleepcentre Trustpilot Reviews

BED FRAMES
MATTRESES
ADJUSTABLE BEDS
BEDROOM FURNITURE
DIVAN BEDS
IN STOCK & READY TO GO

Why Choose Archers?

Archers Sleepcentre has bed stores located across Scotland and an e-commerce operation that delivers throughout the UK.

Our website offers a huge choice including many difficult to find beds, eg reinforced beds, waterproof mattresses, 3ft 6 beds and especially low divan bed bases. If you can't find what you are looking for please do contact our tele sales team either by phone or Live Chat.

Our showrooms are large and most of our stores have their own warehouse where you can collect your order and buy a bed and take it away today. There are over 5000 products on our website - not all on display in our showrooms - but most times we can show you a similar product to help you choose.

We offer up to 4 years interest free credit and a UK-wide 2 man delivery service including to the Scottish Islands and other remote locations.

Come and visit us today. Wide choice - Up to 4 Years Interest Free Credit - Beds to take away Today

Written by the company

Deliveries
We offer a UK wide delivery service
Flexible Payment Options
Up to 4 years interest free credit

Price Match Promise

Be assured you have the best price

We promise to try and match the best price you can find.

Contact info

4.9

Excellent

TrustScore 5 out of 5

16K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(16,195)

2,648 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cambell was very knowledgeable and…

Cambell was very knowledgeable and friendly, he ran me through the different products most suited to my needs and price range

August 18, 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Claire,

Thank you for taking the time to share your review.

We are delighted to hear that Cambell was knowledgeable and friendly and took the time to talk you through the different options to find products that suited both your needs and your budget.

Kind regards,
Archers Sleepcentre

Rated 3 out of 5 stars

DO NOT ORDERCON PHONE

THE DELIVERY PEOPLE WERE EXCELLENT AND COURTEOUS I ORDERED ON PHONE AS AM DISABLED JUST CONFUSING AND DID NOT UNDERSTAND MY BILL HOWEVER ALL OK IN THE END

August 10, 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Jean,

Thank you for taking the time to share your review.

We are really pleased to hear our delivery team were excellent and courteous.

We are sorry there was some confusion with the order and billing over the phone but glad everything was sorted out in the end.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Test the mattress before you buy it!!

Went into the Auldhouse store looking for a medium-firm mattress. Ian looked up the mattress I'd been considering online and suggested I try a few others first, just to get a proper feel for them before making a decision.

I quickly realised medium-firm was actually too soft for my preference. I told Ian I didn't like memory foam, preferred pocket springs and gave him a few other details about what I was looking for. He pointed me towards the Elder 1000.

As soon as I lay on it, I knew it was exactly the feel I'd been looking for. I've had it for around a month now and I'm sleeping like a baby.

Fantastic advice and service from Ian. Thanks again!

July 21, 2026
Unprompted review
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi,

Thank you for taking the time to share your review.

We are delighted Ian took the time to understand what you were looking for and helped you compare different mattress options before making your decision.

It is great to hear the Elder 1000 mattress has turned out to be the right choice and that you are sleeping so well. We will be sure to pass your kind words on to Ian.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Great service

Great service. Colleague had good knowledge & explained process well.

August 9, 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi,

Thank you for taking the time to share your review.

We are pleased to hear you received great service and that everything was explained clearly throughout the process.

Kind regards,
Archers Sleepcentre

Rated 4 out of 5 stars

A good night sleep 😴

Shop assistant very helpful and friendly. Mattress arrived quickly and delivered on time,

August 6, 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Caroline,

Thank you for taking the time to share your review. We are pleased to hear our team were helpful and friendly and that your mattress arrived quickly and on time.

If there is anything we could have done to make your experience a 5-star one, please let us know.

Kind regards,
Archers Sleepcentre

Rated 4 out of 5 stars

Easy to use

Easy to use, walked in , staff greeted
me showed me what i was looking for went to warehouse at the back an collected my purchase easy peasy 👍

August 16, 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Stuart,

Thank you for taking the time to share your review.

We are pleased to hear everything was quick and easy, from being greeted in store to collecting your purchase from the warehouse.

If there is anything we could have done to make your experience a 5-star one, please let us know.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Ian was fantastic ( the Inverness guy)

Ian was fantastic ( the Inverness guy)
He showed me all of the recliner chairs explaining the various controls etc and was very patient and knowledgeable of the products answering questions etc
Would Definately recommend archers for recliner chairs

August 11, 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Heather,

Thank you for taking the time to share your review.

We are delighted to hear Ian was so patient and knowledgeable and took the time to explain the different recliner chairs and controls clearly.

We really appreciate your recommendation.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Staff member was very helpful and…

Staff member was very helpful and experienced in his knowledge of products

August 17, 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Mrs Robertson,

Thank you for taking the time to share your review.

We are pleased to hear our staff member was helpful and able to provide knowledgeable advice on our products.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

We arrived and were met by Jim Burleigh…

We arrived and were met by Jim Burleigh who talked us through the differences in beds, storage and mattresses.
Jim was extremely helpful and was happy to leave us alone to decide what we wanted.
We purchased a new bed without going anywhere else down to the professionalism shown and advice.
Would highly recommend.

August 17, 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Paul,

Thank you for taking the time to share your review.

We are delighted Jim was so helpful in explaining the different bed, storage and mattress options, while also giving you the time and space to make your decision.

It is great to hear his professionalism and advice gave you the confidence to place your order with us and we really appreciate your recommendation.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Great experience

Great experience! Tom our salesperson was very helpful without being too much! He was very knowledgeable too. We will be back for our next rooms mattresses. Thank you!

August 16, 2026
Unprompted review
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Paula,

Thank you for taking the time to share your review.

We are delighted Tom was helpful and knowledgeable, while giving you the space to make the right choice.

It is great to hear you had such a positive experience and we look forward to you shopping with us again soon.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Excellent Staff

Anthony’s knowledge of the different types of mattress was excellent. Was able to help us find a deal that suited our budget and made sure that it would be delivered within our tight timeframe by contacting the warehouse.

August 10, 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Mr McNeill,

Thank you for taking the time to share your review.

We are delighted Anthony was able to use his knowledge to help you find the right mattress and a deal that suited your budget.

It is also great to hear he went the extra mile by contacting the warehouse to help meet your delivery timeframe.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Well done all.

The professionalism and knowledge of your staff member Allan Mclay was second to none.
I was looked after very well and everything about the sale was explained in detail.
Well done all.

August 16, 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Steve,

Thank you for taking the time to share your review.

We are delighted Allan provided such professional and knowledgeable service and took the time to explain everything clearly throughout the sale.

It is great to hear you felt so well looked after.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Helpful experienced staff member Steven…

Helpful experienced staff member Steven Frew gave us good information and advice to assist with our choice of bed. Very happy with his service

August 15, 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Mr Mccann,

Thank you for taking the time to share your review.

We are delighted Steven was helpful and able to provide the information and advice you needed when choosing your bed.

It is great to hear you were very happy with the service you received.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Bought a bed

Very professional as my sister in law has learning difficulties . Explained everything. Would recommend to anyone

August 8, 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Helen,

Thank you for taking the time to share your review.

We are very pleased to hear everything was explained clearly and handled professionally.

Your recommendation is much appreciated.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Ian the salesman was extremely helpful…

Ian the salesman was extremely helpful and patient as I didn’t know exactly what I wanted.
He made the experience pleasant.
I wish all sales people were like him -good natured and informative without being pushy for a sale.

August 17, 2026
Unprompted review
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi,

Thank you for taking the time to share your review.

We are delighted to hear Ian was so helpful, patient and informative and that he made the experience a pleasant one.

It is especially nice to hear you felt comfortable taking your time without any pressure.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Great service n experience

Great service n experience, staff n great prices! (Jordan ) was super helpful

August 17, 2026
Unprompted review
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Lisa,

Thank you for the five star review.

We really appreciate you taking the time to share feedback about the service you received from Jordan.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Great range of beds

Dennis was very friendly and gave us all the information we needed to help us choose the bed that was best for us. Great range of beds and mattresses, with prices to fit every budget.

August 15, 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Lisa,

Thank you for taking the time to share your review.

We are delighted to hear Dennis was friendly and gave you all the information you needed to help choose the right bed.

It is also great to hear you were impressed with the range of beds and mattresses available across different budgets.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, easy to let them know your requirements

August 14, 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Mr Beaton,

Thank you for the five star review.

We really appreciate you taking the time to share feedback about the service you received.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Great purchase

Great purchase, the gentlemen who delivered it where very helpful, thank you to all concerned

January 17, 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Jane,

Thank you for your lovely review!

We are really pleased to hear you had a great experience and we will be sure to pass your kind words on to the delivery team.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Archers Store Uddingston

When I entered the store Lynn (sales person) welcomed me and offered details regarding bedroom furniture sets, then left me to browse on my own. When I needed assistance she was very helpful and went out of her way to ensure I had all the information I required. At no time did I feel rushed or under any pressure to complete a purchase, and would wholeheartedly recommend to family and friends.

August 5, 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Mrs Rooney,

Thank you for taking the time to share your review.

We are pleasedthat Lynn welcomed you, provided the information you needed and gave you time to browse at your own pace.

It is great to hear that she was helpful when you needed assistance and that you did not feel rushed or under any pressure. We will be sure to pass your kind words on and your recommendation is much appreciated.

Kind regards,
Archers Sleepcentre

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