Paid 30. Pound extra fro delivery when the man arrived he had left it downstairs outside main door of the block left a women with disabilities to carry up to second floor by herself Not impressed w... See more
Company replied
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Paid 30. Pound extra fro delivery when the man arrived he had left it downstairs outside main door of the block left a women with disabilities to carry up to second floor by herself Not impressed w... See more
Company replied
The Driver rang in the morning to give a window of an hour for delivery. This gave me freedom for the rest of the day. The driver arrived and brought the delivery in the house for me. Really pleas... See more
Ordered yesterday and delivered the next day on time. The driver was so very helpful and so very kind. I’m heavily pregnant and he brought all my items through my home and placed them as instructed. T... See more
Brilliant and friendly delivery driver. Parcel was delivered on time and had a phone call for confirmation there was somebody at home. No faults :)
ARK Logistics provides a portfolio of logistics solutions. All the services and options available are explained to prospective customers who then select a mini portfolio based on their needs. In order to provide recognisably superior customer satisfaction, ARK Logistics ensures that the customer dictates what service they expect, in return we ensure this service level is achieved. ARK Logistics are able to offer the most up to date tracking and tracing software in the market.
36 Blackburn Road, BB3 1QJ, Darwen, United Kingdom
Given good idea of delivery time and phoned when driver near by. Friendly delivery man who kindly put the box inside for me. Very pleased with Ark.
Had been given no indication as to what time
The delivery would be but driver called half hour before to say he would be there in about 1/2 hour.
Day of delivery of two beds was agreed before i had even purchased as i needed them at a specific time, once agreed i placed my order , the delivery day came and went without a word from these people , i messaged them to ask why my delivery wasn't made as planned and was given the run around from the start , they stated i hadn't arranged delivery , they then stated i had arranged a different day ( i have proof of what day delivery was agreed ) i then REPEATEDLY requested a refund but still they persistently told me they were going to deliver despite the fact i told them no one would be in, i have since received a refund from my bank and told this company i have but still they keep messaging saying they are going to deliver my beds today :/ ... ABSOLUTE NIGHTMARE COMPANY

Reply from ARK Logistics
The delivery was prompt and he was plovely and helpful and he communicated brilliantly great service thank you appreciate it
We were notified immediately of the delivery date. On the day we were given notification of the time slot. Due to traffic the motorway there was a delay which we were notified by the driver during the delivery slot time. Such fantastic communication and such professionalism from a very friendly and helpful gentleman 👍
Worst delivery ever we paid 40£ for delivery and they just left the other outside the building not even help to bring it at the door.
Very friendly and kept me up to date on my expected delivery
The gentleman was so friendly, very chatty and explained what parts were what for me!
Item delivered on time ,got estimated time slot and driver rang me when he was a hour away to give me time to get home to receive my item.Driver was very polite and professional. Thank you
Safe delivery and good safe to know message to me before arrive.
The lovely man helped me carry my bed up to my flat, which he didn’t have to do.
I really appreciated his help. Amazing service
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