ARK Logistics Reviews 70

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Paid 30. Pound extra fro delivery when the man arrived he had left it downstairs outside main door of the block left a women with disabilities to carry up to second floor by herself Not impressed w... See more

Company replied

Rated 5 out of 5 stars

The Driver rang in the morning to give a window of an hour for delivery. This gave me freedom for the rest of the day. The driver arrived and brought the delivery in the house for me. Really pleas... See more

Rated 5 out of 5 stars

Ordered yesterday and delivered the next day on time. The driver was so very helpful and so very kind. I’m heavily pregnant and he brought all my items through my home and placed them as instructed. T... See more

Rated 5 out of 5 stars

Brilliant and friendly delivery driver. Parcel was delivered on time and had a phone call for confirmation there was somebody at home. No faults :)

Company details

  1. Business Services

Information provided by various external sources

ARK Logistics provides a portfolio of logistics solutions. All the services and options available are explained to prospective customers who then select a mini portfolio based on their needs. In order to provide recognisably superior customer satisfaction, ARK Logistics ensures that the customer dictates what service they expect, in return we ensure this service level is achieved. ARK Logistics are able to offer the most up to date tracking and tracing software in the market.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

70 reviews

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Rated 1 out of 5 stars

My delivery is not at time I m…

My delivery is not at time I m disappointed 😔

April 20, 2021
Unprompted review
ARK Logistics logo

Reply from ARK Logistics

Good Afternoon, We do apologise for our vehicle breaking down, from time to time this happens and we are sorry. We have rescheduled your delivery for Friday.

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Rated 1 out of 5 stars

Very annoyed that I got given a time…

Very annoyed that I got given a time slot waiting in for my delivery to be then phoned 10 minutes before the time slot ended that the driver had APPARENTLY broken down and my item will be RE delivered in 3 days!!!!!!!! Are you joking. 3 days seriously I would
Understand if the driver was going to be late but 3 days to wait the driver had obviously not broken down. Because if he did why couldn’t my
Item be delivered later on?? Unless they were far away and if that is the case why was I only
Contacted 10 mins prior to delivery. My son also does NOT have a bed to sleep in now due to fact of throwing away his old bed this morning as was EXPECTING delivery today. TERRIBLE

April 20, 2021
Unprompted review
ARK Logistics logo

Reply from ARK Logistics

Good Afternoon, We do apologise for our vehicle breaking down, from time to time this happens and we are sorry. We have rescheduled your delivery for Friday.

Rated 5 out of 5 stars

Driver within dedicated time

Driver within dedicated time, kept in contact throughout transaction, delivery driver was fantastic very polite ad apologetic he couldn't help with bringing the product in because of COVID which is totally understandable

September 28, 2020
Unprompted review
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